Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Melissa Brannen

Overview Reviews (9) Inventory (291)

Contact Me

View All Employees

< View All Employees

Melissa Brannen

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me

4.9

9 Reviews

Overview Reviews (9) Inventory (291)

4.9

9 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Melissa Brannen

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

9 Reviews of Melissa Brannen

August 27, 2026

Dealership Rating

Employee Rating

Friendly, efficient, quick Great facility, overdelivering, would to have that dealership in my City Love it overdelivering, would to have that dealership in my City Love it More

by LAUFERP

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Aug 27, 2026 -

Executive Kia responded

Thank you for the five-star rating. We’re glad our facility and the service on your Kia EV6 felt friendly, efficient, and fast. John Goglettino General Manager

August 23, 2026

Dealership Rating

Employee Rating

Nothing but the best customer service ! Nelson and the other departments worked as a team. Nelson and the other departments worked as a team. More

by cassiej1172

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Michael Schweikert, Stephen Buchter, Nelson Sanchez

Aug 23, 2026 -

Executive Kia responded

Hearing that Nelson and our departments worked as a team to provide you with first-rate customer service means a lot to our team. Thank you for choosing our dealership for your GMC Terrain purchase. John Goglettino General Manager

August 20, 2026

Dealership Rating

Employee Rating

Good experience. I like the video from the mechanic. Service people very helpful. Thumbs up I like the video from the mechanic. Service people very helpful. Thumbs up More

by FAHARKINS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Aug 20, 2026 -

Executive Kia responded

Your mention of the video from our mechanic highlights how we keep you informed during service. Knowing you found our service team helpful means a lot to us. John Goglettino General Manager

August 12, 2026

Dealership Rating

Employee Rating

Excellent communication. Melissa was straightforward and transparent with the service needs of my vehicle and did not push unnecessary work. This was a refreshing approach co Melissa was straightforward and transparent with the service needs of my vehicle and did not push unnecessary work. This was a refreshing approach compared to other service departments I've dealt with More

by PAPST32

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Aug 12, 2026 -

Executive Kia responded

Your praise for Melissa’s clear and honest communication during service of your Kia Telluride is truly rewarding. Knowing you found our approach transparent and free of unnecessary work means a lot to our service department. We look forward to keeping your vehicle in great shape. John Goglettino General Manager

August 10, 2026

Dealership Rating

Employee Rating

Melissa was amazing from start to finish! She took the time to listen to my concerns and kept me updated on everything that was going on. She was super knowledgeable and explained everything She took the time to listen to my concerns and kept me updated on everything that was going on. She was super knowledgeable and explained everything in detail. More

by MICHELLEDAVIS11682

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Aug 10, 2026 -

Executive Kia responded

Knowing Melissa took the time to listen, update you on every step, and explain each detail is truly rewarding. We’re pleased our service department could ensure you felt informed and confident about your Kia Sorento’s service. John Goglettino General Manager

August 08, 2026

Dealership Rating

Employee Rating

Top notch Melissa kept me informed on the entire process Overall a very good experience Overall a very good experience More

by OAKBOZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Aug 09, 2026 -

Executive Kia responded

Your note about Melissa keeping you informed throughout the process highlights our service department’s commitment to clear communication. Thank you for trusting us with the service on your Kia Telluride. John Goglettino General Manager

July 31, 2026

Dealership Rating

Employee Rating

Melissa was great Thank you ! Melissa was friendly and very helpful Great experience Melissa was friendly knowledgeable and very helpful Overall it was a great experience Melissa was friendly and very helpful Great experience Melissa was friendly knowledgeable and very helpful Overall it was a great experience More

by Acreighton

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Aug 02, 2026 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Goglettino General Manager

July 28, 2026

Dealership Rating

Employee Rating

My experience was efficient (night drop) and a pleasant interface with service staff, as usual, and the new facilities are fantastic! interface with service staff, as usual, and the new facilities are fantastic! More

by frank.stellato

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 28, 2026 -

Executive Kia responded

Thank you for noting how smooth our night drop was and how welcoming our service team continues to be. We’re delighted you’re enjoying the upgraded facilities and appreciate you entrusting your Kia to us. John Goglettino General Manager

July 27, 2026

Dealership Rating

Employee Rating

They are always depenable compared to other dealerships i ve know there coffee is fresh ve know there coffee is fresh More

by josephalsobrook1962

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Taylor Johnson, Malena Sommers

Jul 28, 2026 -

Executive Kia responded

It's wonderful to know that you find service for your Kia Optima consistently reliable and appreciate our fresh coffee. Our team aims to make every visit smooth and welcoming. Thank you for sharing your experience, and we look forward to your next appointment. John Goglettino General Manager

Dealership Inventory (291 Vehicles)

2026 Kia Sorento | new

$39,157

2026 Kia Sorento

new

Ivory Silver exterior

Unknown

Front-wheel Drive

$39,157

View Vehicle Details

View Details

2024 Kia Forte | used

$21,667

2024 Kia Forte

used

Gravity Gray exterior

CVT

Front-wheel Drive

$21,667

View Vehicle Details

View Details

2024 Kia K5 | used

$24,521

2024 Kia K5

used

Ebony Black exterior

Automatic

Front-wheel Drive

$24,521

View Vehicle Details

View Details

2023 Toyota RAV4 | used

$28,697

2023 Toyota RAV4

used

Blueprint exterior

Automatic

All-wheel Drive

$28,697

View Vehicle Details

View Details

2026 Kia Sorento | new

$35,866

2026 Kia Sorento

new

Wolf Gray exterior

Automatic

All-wheel Drive

$35,866

View Vehicle Details

View Details

2026 Kia EV9 | new

$48,766

2026 Kia EV9

new

Panthera Metal exterior

Automatic

Rear-wheel Drive

$48,766

View Vehicle Details

View Details

View All Inventory