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Melissa Brannen

Overview Reviews (19) Inventory (295)

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Melissa Brannen

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9

19 Reviews

Overview Reviews (19) Inventory (295)

4.9

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Melissa Brannen

October 12, 2026

Dealership Rating

Employee Rating

Melissa was pleasant , informative and efficient. The person who reviewed the car evaluation on video was excellent. The person who reviewed the car evaluation on video was excellent. More

by patronwestrich

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 12, 2026 -

Executive Kia responded

Our service team enjoyed guiding you through the video evaluation of your Niro Plug-In Hybrid. Knowing Melissa’s friendly, informative, and efficient support met your expectations is truly rewarding. John Goglettino General Manager

October 09, 2026

Dealership Rating

Employee Rating

Executive Kia's staff are always incredibly kind and accommodating. Always a great experience. I plan on returning for future vehicle purchases accommodating. Always a great experience. I plan on returning for future vehicle purchases More

by MSJOLINPHOTO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Oct 09, 2026 -

Executive Kia responded

Knowing that our team’s kindness and accommodating approach keeps you coming back means a lot to us. We’re pleased we could care for your Sportage Hybrid, and we look forward to assisting you with future vehicle purchases. John Goglettino General Manager

October 07, 2026

Dealership Rating

Employee Rating

Good experience. Staff professional. Clean dealership. Done I have nothing else to contribute to this text. Staff professional. Clean dealership. Done I have nothing else to contribute to this text. More

by FHOOK1959

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Oct 08, 2026 -

Executive Kia responded

Thank you for the five-star rating and for recognizing our team’s professionalism and clean dealership. We’re glad the service on your Kia Sportage Hybrid met your expectations. John Goglettino General Manager

October 05, 2026

Dealership Rating

Employee Rating

Everyone is real friendly here. One of the better experiences at a car dealership I’ve ever had. One of the better experiences at a car dealership I’ve ever had. More

by E.CASA125

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Berman

Oct 05, 2026 -

Executive Kia responded

We’re glad you felt so welcomed by our team during your Kia Sportage service. Hearing that this was one of your best dealership experiences and seeing your five-star rating means a lot to our service department. John Goglettino General Manager

October 05, 2026

Dealership Rating

Employee Rating

Everything is so organized and clean, service is great, and sales is excellent, highly recommend. and sales is excellent, highly recommend. More

by carlschlereth

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Carl Maratta, Michael Schweikert, Taylor Johnson, Malena Sommers

Oct 05, 2026 -

Executive Kia responded

Knowing our facility’s organization and cleanliness met your expectations means a lot to our team, and we’re glad the service on your Kia Carnival was seamless while our sales team provided great assistance. Your recommendation means a lot to us. John Goglettino General Manager

September 28, 2026

Dealership Rating

Employee Rating

Melissa was very helpful and handled my situation great I didn’t have to wait too long didn’t have to wait too long More

by thepawlowskis4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Sep 28, 2026 -

Executive Kia responded

Hearing that Melissa’s support kept your wait time short and made your service experience smooth means a lot to our service team. Thank you for trusting our service department with your Kia Sorento. John Goglettino General Manager

September 24, 2026

Dealership Rating

Employee Rating

I found them to be the best experience to have with service. They provided me with complimentary rides home after dropoff and picked me up when my vehicle was finished. service. They provided me with complimentary rides home after dropoff and picked me up when my vehicle was finished. More

by DEAKJR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Sep 25, 2026 -

Executive Kia responded

Your note about the complimentary rides home and pickup when your Kia Sorento Hybrid was ready highlights how our service department aims to make maintenance convenient. Hearing that this made your service visit the best you’ve had means a lot to us. John Goglettino General Manager

September 14, 2026

Dealership Rating

Employee Rating

Professional and quick I would recommend this dealership as they have provided quality service and communication. as they have provided quality service and communication. More

by OAKBOZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Sep 15, 2026 -

Executive Kia responded

Hearing that our quality service and clear communication earned your recommendation means a lot to our team. We’re pleased we could get you back behind the wheel of your Kia Telluride so quickly. John Goglettino General Manager

September 14, 2026

Dealership Rating

Employee Rating

Everything went as expected or better! I came in for an oil change and tire rotation, and was promptly informed of a very new recall that also needed to be checked, and all was performed q I came in for an oil change and tire rotation, and was promptly informed of a very new recall that also needed to be checked, and all was performed quickly More

by awethern

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Melissa Brannen

Sep 14, 2026 -

Executive Kia responded

Your note about being informed of the new recall highlights our service department’s commitment to proactive care. Knowing your oil change and tire rotation were completed quickly and even better than expected is rewarding. John Goglettino General Manager

September 11, 2026

Dealership Rating

Employee Rating

Melissa was such a great help! Her communication was outstanding! I only travel to this Kia dealer and have been to many before. They’re always so quick and get to the bottom of my Her communication was outstanding! I only travel to this Kia dealer and have been to many before. They’re always so quick and get to the bottom of my issues! Highly recommend! More

by Kaylaclong

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 11, 2026 -

Executive Kia responded

Knowing you choose our dealership above others and appreciate Melissa’s communication means a lot to our service team. We’re pleased we could resolve your Kia Forte’s issues quickly and thoroughly. John Goglettino General Manager

Dealership Inventory (295 Vehicles)

2027 Kia Sportage Hybrid | new

$41,094

2027 Kia Sportage Hybrid

new

Wolf Gray exterior

Automatic

All-wheel Drive

$41,094

View Vehicle Details

View Details

2026 Kia Sorento Hybrid | new

$44,500

2026 Kia Sorento Hybrid

new

Steel Gray exterior

Automatic

All-wheel Drive

$44,500

View Vehicle Details

View Details

2027 Kia Telluride Hybrid | new

$58,716

2027 Kia Telluride Hybrid

new

Wolf Gray exterior

Automatic

All-wheel Drive

$58,716

View Vehicle Details

View Details

2027 Kia Sportage | new

$32,366

2027 Kia Sportage

new

Wolf Gray exterior

Automatic

Front-wheel Drive

$32,366

View Vehicle Details

View Details

2027 Kia Carnival | new

$40,740

2027 Kia Carnival

new

White exterior

Automatic

Front-wheel Drive

$40,740

View Vehicle Details

View Details

2025 Kia Sportage Plug-In Hybrid | new

$41,987

2025 Kia Sportage Plug-In Hybrid

new

Snow White Pearl exterior

Automatic

All-wheel Drive

$41,987

View Vehicle Details

View Details

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