Melissa Cole | Page 11

Customer service oriented and extremely helpeful My husband and I had a wonderful experience at Heritage Volkswagen. The staff especially Gabe and Melissa were extremely helpful and knowledgeable. Me My husband and I had a wonderful experience at Heritage Volkswagen. The staff especially Gabe and Melissa were extremely helpful and knowledgeable. Melissa made purchasing a car easy, and enjoyable. More

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2nd chance I had a 2nd chance to get the car that I really wanted from years ago and melissa and the staff were helpful in making it a reality. I had a 2nd chance to get the car that I really wanted from years ago and melissa and the staff were helpful in making it a reality. More

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Great Service This was the best experience i’ve had buying a car. Melissa and Randall went out of there way to find a gray Jetta GLI This was the best experience i’ve had buying a car. Melissa and Randall went out of there way to find a gray Jetta GLI More

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Expedient sale Plenty of cars available to choose Competitive pricing Finance is a breeze 2nd purchase in two years and both times the experience has been awes Plenty of cars available to choose Competitive pricing Finance is a breeze 2nd purchase in two years and both times the experience has been awesome More

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Great experience! I had a great experience over the weekend and pass weeks with Melissa Cole. She was very helpful through the process of me choosing which car would be I had a great experience over the weekend and pass weeks with Melissa Cole. She was very helpful through the process of me choosing which car would be best for my family. I was all over the place from a R-line Passat to a new Jetta. I would highly recommend Melissa to anybody that is looking to have a great experience with buying a great German automobile. Sergio More

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5th time This is our 5th VW from Heritage Parkville. We would not shop anywhere else. Melissa Cole has been amazing to work with. The staff has made what you This is our 5th VW from Heritage Parkville. We would not shop anywhere else. Melissa Cole has been amazing to work with. The staff has made what you used to be a stressful event and turned buying a new car into a fun, exciting and pleasant experience! Thanks More

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Quick and easy with a great staff Excellent staff that made my purchase very enjoyable. Mellisa sent me a great email wishing me luck even after I told her I had a deposit on another Excellent staff that made my purchase very enjoyable. Mellisa sent me a great email wishing me luck even after I told her I had a deposit on another vehicle at different dealership. When that deal fell through I went to heritage because of how pleasant she was to talk to. Cars are everywhere.... enjoyable sales teams aren’t. They offered me a great deal without the hassle. In and out in no time. I highly recommend them and will be back for my next vw. More

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Great experience- MELISSA helped me through the whole proces I had a very good experience at Heritage VW and Melissa Cole played a big part in that. She was patient when I had questions, worked to get me the bes I had a very good experience at Heritage VW and Melissa Cole played a big part in that. She was patient when I had questions, worked to get me the best deal, and helped me through every step of the process. She communicated clearly and got me th answers if she didn't have them memorized (but she had most of them memorized). She knew all the VW products very well and you could tell she really loved VW as a company and a brand. I'll go back again for sure. More

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Extremely Patient I have been looking to purchase a GTI or Golf R for quite some time. Last year, I ordered a GTI but had to cancel the order for personal reasons after I have been looking to purchase a GTI or Golf R for quite some time. Last year, I ordered a GTI but had to cancel the order for personal reasons after the car arrived. Melissa (Cole) along with other staff at Heritage VW Parkville were very understanding of my situation. Going forward, Melissa has been patiently working with me to get me back in a GTI and I’m anxiously awaiting it’s arrival. The experience with both the dealership and Melissa has been fantastic- I have recommended them to family and friends who are interested in the VW brand. More

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Great service all the way around! I bought my 2015 Volkswagen Golf here nearly three years ago and am still singing the praises of this dealership. Everyone in the service department I bought my 2015 Volkswagen Golf here nearly three years ago and am still singing the praises of this dealership. Everyone in the service department is great and Melissa Cole (who sold me my car) has always been there for me when I have had questions or needed advice. I have referred many friends and family to her. During my last service visit I was talking with another customer of the dealership and we were sharing our very positive experiences with Melissa. Concerning the Service Department, Ciara, Paolo, and Jennifer were (and are always) awesome!! More

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