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Melissa Cole
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Melissa Cole | Page 6
Sales Associate
Heritage Volkswagen Parkville
9215 Harford Rd
Baltimore, MD 21234
145 Reviews
I have been with VW since 2013, after leaving the Insurance Industry. I fell in love with VW as a brand and a company, so I can tell you I do bleed blue. I currently drive a VW Jetta GLI. I have been with Heritage, who I feel treats the customer and their employee better than anyone. My goal is to help you choose a car that you will love driving, educating you about your vehicle, and maintaining customer service at the highest possible level, during the sales process and for years to come.
Read moreDealership Experience
10 yrs
Industry Experience
11 yrs, 3 mos
Specialties & Trainings
I did finance for a brief time, but learned that I love the brand too much to stay away from the Showroom Floor....
VW Master Certification, #3 in Product Knowledge New Car 2015, #2 in Product Knowledge CPO 2016
145 Reviews
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145 Reviews of Melissa Cole
January 19, 2021
Melissa Cole is incredible! She listened to and met my needs/budget. I will be buying through this team again! 5 stars in every area. needs/budget. I will be buying through this team again! 5 stars in every area. More
by Gchara2
Other Employees Tagged: Spencer Buettner, Gabriel Walman
Helpful 
January 18, 2021
Melissa is an amazing sales person. She is the reason I bought the car from Heritage. Melissa is extremely knowledgeable with a warm personality. Thank you so very much! bought the car from Heritage. Melissa is extremely knowledgeable with a warm personality. Thank you so very much! More
by mr_skidoo9
Other Employees Tagged: Khaliq Thomas
January 11, 2021
Visiting and purchasing from this location was a great experience overall. Glad I drove from VA to this location (2 hour drive) to make this purchase. experience overall. Glad I drove from VA to this location (2 hour drive) to make this purchase. More
by Maxim8301
Other Employees Tagged: Charles Wicks
December 10, 2020
This is our third VW from this dealer and I will use them again. Sales & service are exceptional. I have come to rely on and trust the people with whom I have worked. They are great!!! again. Sales & service are exceptional. I have come to rely on and trust the people with whom I have worked. They are great!!! More
by JohnG
Other Employees Tagged: Matt Beckmann , Paolo Carnevale
November 30, 2020
Melissa, Charles and Khaliq were all fantastic! They all made the car buying process as pain free as possible, will be referring friends to Parkville VW for sure! made the car buying process as pain free as possible, will be referring friends to Parkville VW for sure! More
by walkerb12
Other Employees Tagged: Khaliq Thomas, Charles Wicks
September 16, 2020
Amazing customer service from the start, Melissa and Khaliq made the car buying process super easy and Melissa even delivered the vehicle all the way to my doorstep in NJ from Maryland! Definitely a sat Khaliq made the car buying process super easy and Melissa even delivered the vehicle all the way to my doorstep in NJ from Maryland! Definitely a satisfied customer! More
by edwacalder
Other Employees Tagged: Khaliq Thomas
August 23, 2020
After visiting 4 dealerships, within 2 minutes of meeting Melissa Cole, I knew I was in good hands - she had incredible product knowledge and I really appreciated her not wasting my time. Melissa Cole, I knew I was in good hands - she had incredible product knowledge and I really appreciated her not wasting my time. More
by itsgottobescott
Other Employees Tagged: Khaliq Thomas , Gabriel Walman
August 15, 2020
Always awesome, they continue to go above and beyond my expectations. Melissa is very knowledgeable about every VW line of cars. Always willing to talk about any brand of car as well. expectations. Melissa is very knowledgeable about every VW line of cars. Always willing to talk about any brand of car as well. More
by t_osterchrist@u.pacific.edu
Other Employees Tagged: Charles Wicks , Gabriel Walman
August 04, 2020
Spencer and the Finance Team helped make my new car experience hassle free and easy with the array of options for me! Highly recommend! Thanks! experience hassle free and easy with the array of options for me! Highly recommend! Thanks! More
by Alex F.
Other Employees Tagged: Spencer Buettner, Charles & Gabe
May 26, 2020
Melissa Cole and everyone at Heritage VW were extremely knowledgeable, helpful and friendly without being pushy. I had a great experience here. I Highly recommend! knowledgeable, helpful and friendly without being pushy. I had a great experience here. I Highly recommend! More
by Robbrown23
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