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Melissa Cooper
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Melissa Cooper | Page 75
Service Advisor
Palm Coast Ford
1150 Palm Coast Pkwy sw
Palm Coast, FL 32137
749 Reviews
Dealership Experience
4 yrs, 10 mos
749 Reviews
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749 Reviews of Melissa Cooper
January 18, 2020
window guard Came in one day ordered the part, The next day was called and advised that the part was in. Took the vehicle in morning and the work was completed in Came in one day ordered the part, The next day was called and advised that the part was in. Took the vehicle in morning and the work was completed in a timely matter More
by MRJAD101
Verified Customer
Helpful 
January 11, 2020
Nearly three hours for an oil change with an appointment? The people were all very nice but it doesn't change the fact that I waited nearly three hours for an oil change WITH a prior appointment made. Entranc The people were all very nice but it doesn't change the fact that I waited nearly three hours for an oil change WITH a prior appointment made. Entrance to the service advisers was blocked with cars and another truck doing maintenance making it very hard to for a first-timer to the dealership to find who to even check in with! More
by SKALLSWEDE
January 10, 2020
Very helpful, very fast and efficient. Highly recommended if you purchased a ford from them because they won’t take advantage of you. Every issue I’ve had has been fixed without their being a issue, all of t if you purchased a ford from them because they won’t take advantage of you. Every issue I’ve had has been fixed without their being a issue, all of the staff is friendly and helpful. More
by Huncho scuba
Other Employees Tagged: Paul Summa , Michael Hamilton
January 02, 2020
Recall was taken care of very quickly Palm Coast Ford take pride in their service department. They treat their customers very well. The staff provides excellent service. I would highly Palm Coast Ford take pride in their service department. They treat their customers very well. The staff provides excellent service. I would highly recommend Palm Coast Ford. More
by RONNICB
Other Employees Tagged: Christen Santa Maria, Kevin Tone
December 14, 2019
We went in without an appointment and they got us in We didn't make an appointment, but our "Key West Lady" got us in. The service was fine, the Hot Dogs were good as well. My husband is not well, and he We didn't make an appointment, but our "Key West Lady" got us in. The service was fine, the Hot Dogs were good as well. My husband is not well, and he got a bit confused about what needed doing, but all was taken care of in a timely manner More
by POWELL.PATTI
December 07, 2019
Swollen Lugnuts I made an appointment for an oil change and tire rotation on my 2015 F150. My wife brought it for me and waited. One of the reps told her that they co I made an appointment for an oil change and tire rotation on my 2015 F150. My wife brought it for me and waited. One of the reps told her that they could not rotate the tires because the Lugnuts were swollen. Yes you heard it right the Lugnuts are swollen. In all my life I’ve never heard that. On top of it they wanted to charge her eight dollars per a lug nut to replace them and rotate the tires. So the question is if the Lugnuts are too swollen to take off to rotate the tires how could they take them off to sell her new ones? Sounds like somebody was trying to upsell my wife. I have been a loyal customer with Palm Coast Ford for 20 yearsAnd always had good service up till now. More
by carlspath
Other Employees Tagged: John L'Heureux, Christen Santa Maria
December 06, 2019
Great Service I started taking my Kia tomPalm Coast Ford for my free oil change instead of driving to Deland where I purchased it. They service my vehicle promptly I started taking my Kia tomPalm Coast Ford for my free oil change instead of driving to Deland where I purchased it. They service my vehicle promptly and always provide a check of my vehicle. More
by seagravesvan
December 04, 2019
Exceptional service They made it easy to understand, easy to schedule, and painless to sit in their waiting area. I usually go to GM dealer for my Cadillac, now I will be They made it easy to understand, easy to schedule, and painless to sit in their waiting area. I usually go to GM dealer for my Cadillac, now I will be going to Palm Coast Ford. More
by Jose
Other Employees Tagged: Jim Jeffries
November 27, 2019
Oil change and tire rotation Great service. Everyone was very helpful. Definitely a pleasure to work with Palm Coast Ford and their employees. Will refer all our friends and f Great service. Everyone was very helpful. Definitely a pleasure to work with Palm Coast Ford and their employees. Will refer all our friends and family. More
by JKBENNETT85
