Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.7
223 Reviews
4.7

223 Reviews

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223 Reviews of Melissa Gibson

June 17, 2025

Dealership Rating
Employee Rating

Dealership does a very thorough job and has competent technicians who are very detail-oriented. Focus is on quality and giving the vehicle back to the customer in top condition. More

by jbrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Fritz , Joe Braccia

June 12, 2025

Dealership Rating
Employee Rating

Easy and great service. Was in and out and very convenient for me. They took great care of my car. More

by RWGRIER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ian Martin

June 08, 2025

Dealership Rating
Employee Rating

Very Professional. Never had a problem. Everyone at BMW was friendly and showed they cared More

by Michael Vattilano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
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Super exact service. They provide de Uber option which is great! Cordial treatment. Car bavk was clean More

by ELIHOLGUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2025

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Employee Rating

Melissa is a great advisor. She communicates well and is professional. Melissa was a timely too. More

by SAHALL11
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

May 12, 2025

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Employee Rating

Melissa is excellent. Getting a loaner vehicle is still not pleasant Save our info to speed process. It has not exceeded my expectations More

by sdelaney1
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

May 11, 2025

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Employee Rating

Rob was both patient and knowledgeable. He was willing to explain anything I asked and did not rush me for a decision. Since I had been involved in a collision that totaled my car, I had More

by MIBlue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Madden

May 11, 2025

Dealership Rating
Employee Rating

The dealership is very cleaned and very well organized, and the employees there are very congenial. More

by KMHARRISQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2025

Dealership Rating
Employee Rating

Staff is welcoming and professional. Service was prompt and the process is efficient. Keeps me coming back for my service needs More

by JCISTERINO
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

May 01, 2025

Dealership Rating
Employee Rating

She was informative and courteous Tele in the loop even though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your d More

by ESTEGER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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