Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 4

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
404 Reviews
4.8

404 Reviews

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404 Reviews of Melissa Gibson

February 24, 2026

Dealership Rating
Employee Rating

My experience has been very good. Melissa has been a very helpful and professional support person for me. Several years ago, I had some issues with the Parts Department, but not latel More

by JOHN_PETERSON
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 21, 2026

Dealership Rating
Employee Rating

I love working with this dealership. They treat my wife and I very fairly and are very professional, yet personable. More

by dalemengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Klinger

February 20, 2026

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Employee Rating

Professional Courteous Helpful Always looking out for Customer intrest Come on man do not push it More

by TONYCSMC
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 19, 2026

Dealership Rating
Employee Rating

Had to return twice to address a cabin heat issue. Then a 3rd visit right after to address a squeaky serpentine belt. Not saying that there was an exact correlation but seems fairly coincidental. But More

by wayne.e.shaw
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 17, 2026

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Employee Rating

Attentive and friendly Great and precise communication they follow informing the status of car, and excellent in accommodating the customers. More

by nzaeri
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 14, 2026

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Employee Rating

Customer service is always excellent from the time you drive up to through the time you drive away. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi, Caroline Combs

February 13, 2026

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Employee Rating

Excellent communication. Things went very smoothly. Details and explanations provided for the servicing were very good. More

by jim@infoshreve.com
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 12, 2026

Dealership Rating
Employee Rating

Melissa Gibson West Chester, BMW helped me with everything I needed. Great customer service 👏 Thank you. More

by patelbiren007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 11, 2026

Dealership Rating
Employee Rating

Very professional and friendly. My only complaint is the availability of loaner cars. In order to have a loaner it must be booked very far in advance. More

by Ritathompson
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 11, 2026

Dealership Rating
Employee Rating

Melissa is the best. Knowledgeable and honest. Oscar should be given an award for his detailing services. More

by tbrinser060559
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

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