Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 4

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.8
407 Reviews
4.8

407 Reviews

Write a Review

407 Reviews of Melissa Gibson

February 27, 2026

Dealership Rating
Employee Rating

An appointment was scheduled in a timely manner. It was easy to get through to an advisor. More

by LSHARPERRENNIE
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 25, 2026

Dealership Rating
Employee Rating

Informative and transparent about the service provided. They provide updates on request and the video by the technician reviewing the car is awesome. More

by MIKE.ALTHOUSE
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 24, 2026

Dealership Rating
Employee Rating

Always a good experience. Melissa knew I was waiting, needed to get to work, and went out of her way to keep things moving to get me on my way including a car wash. More

by Jeffbgood44
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 24, 2026

Dealership Rating
Employee Rating

My experience has been very good. Melissa has been a very helpful and professional support person for me. Several years ago, I had some issues with the Parts Department, but not latel More

by JOHN_PETERSON
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 21, 2026

Dealership Rating
Employee Rating

I love working with this dealership. They treat my wife and I very fairly and are very professional, yet personable. More

by dalemengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Klinger

February 20, 2026

Dealership Rating
Employee Rating

Professional Courteous Helpful Always looking out for Customer intrest Come on man do not push it More

by TONYCSMC
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 19, 2026

Dealership Rating
Employee Rating

Had to return twice to address a cabin heat issue. Then a 3rd visit right after to address a squeaky serpentine belt. Not saying that there was an exact correlation but seems fairly coincidental. But More

by wayne.e.shaw
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 17, 2026

Dealership Rating
Employee Rating

Attentive and friendly Great and precise communication they follow informing the status of car, and excellent in accommodating the customers. More

by nzaeri
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

February 14, 2026

Dealership Rating
Employee Rating

Customer service is always excellent from the time you drive up to through the time you drive away. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi, Caroline Combs

February 13, 2026

Dealership Rating
Employee Rating

Excellent communication. Things went very smoothly. Details and explanations provided for the servicing were very good. More

by jim@infoshreve.com
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

...
4
...

Dealership Inventory (356 Vehicles)

used 2026 BMW M850 Gran Coupe car, priced at $107,000
2026 BMW M850 Gran Coupe
used
Sand exterior
Automatic
All-wheel Drive
used 2026 BMW X3 car, priced at $58,115
2026 BMW X3
used
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X5 car, priced at $73,550
2026 BMW X5
used
Carbon Black Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X5 PHEV car, priced at $83,475
2026 BMW X5 PHEV
used
Gray exterior
Automatic
All-wheel Drive
used 2025 MINI Countryman car
2025 MINI Countryman
used
Smoke Green exterior
Automatic
All-wheel Drive
used 2025 BMW X2 car, priced at $49,999
2025 BMW X2
used
Alpine White exterior
Automatic
All-wheel Drive