Melissa Gibson | Page 3
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
407 Reviews
Write a Review407 Reviews of Melissa Gibson
March 16, 2026
We’ve been customers of this dealership for many years, and they have always taken great care of us. Our latest purchase was no exception. Our client advisor, Jay Miller, and sales manager, Wilmer Rodrigue and they have always taken great care of us. Our latest purchase was no exception. Our client advisor, Jay Miller, and sales manager, Wilmer Rodriguez, are both fantastic to work with. They understood exactly what we were looking for, answered all of our questions, and made the entire purchase process smooth and easy. We’ve actually moved away from the area, but we still come back here for our vehicles because the team takes such great care of us every time. I wouldn’t go anywhere else. Recently, we also had an emergency service need on another vehicle, and the team stepped in right away. They took great care of us, got the car fixed quickly, and even made sure we had a loaner so we could get home without any hassle. Their level of service and commitment to their customers is exactly why we keep coming back. More
Other Employees Tagged: Wilmer Rodriguez, Jay Miller, Jayson Kirk
March 12, 2026
While disappointed party was not in stock, especially given appointment set up two weeks earlier with known work to be done, Melissa handled the issue beautifully. given appointment set up two weeks earlier with known work to be done, Melissa handled the issue beautifully. More
March 10, 2026
Everyone at the dealership is very helpful and polite. I have been a customer for over 30 years. I have been a customer for over 30 years. More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
March 07, 2026
Always a pleasure bringing my car in for servicing, service is great including the gentleman that takes the car in and out once service is complete service is great including the gentleman that takes the car in and out once service is complete More
Other Employees Tagged: Melissa Gibson
March 06, 2026
Heather is amazing. Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars More
Other Employees Tagged: Bill Cosenza, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle
March 03, 2026
It was a Pleasant service experiance. Looking to do more service in the future. Thank you Looking to do more service in the future. Thank you More
Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis, Amy Hinkle

