Melissa Hough
Melissa Hough at Hubert Vester Toyota
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Melissa Hough | Page 4

Service Advisor

Hubert Vester Toyota

3712 Raleigh Rd Pkwy W
Wilson, NC 27896

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4.8
140 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

Languages Spoken

English English

4.8

140 Reviews

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140 Reviews of Melissa Hough

September 05, 2022

Dealership Rating
Employee Rating

The service crew scratched the black wheels on my 21 TRD PRO. They need to take better attention to detail. I also had a scheduled appointment that took 2 and a half hours for an oil change and wheel rotati More

by JOSEPHHUNTERPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 01, 2022

Dealership Rating
Employee Rating

Love how they prioritize our needs and treat us like family . Highly recommend them if you’re looking for a car More

by Marilugg23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alton Vinson , Jenifer Spurlin

August 30, 2022

Dealership Rating
Employee Rating

Great service! The time it took was fair. Great attitudes by the staff. Thank you, all. More

by vicgarcia858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 01, 2022

Dealership Rating
Employee Rating

excellent services quick fast Install Running board on my new 2022 Tundra also Thanks Melissa she take care which needed on truck i love this place . God bless you More

by Davinder Chandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Beasley, Alton Vinson , Jenifer

June 22, 2022

Dealership Rating
Employee Rating

Professional and kept up informed on updates and cost involved. A pleasure to work with. More

by CESAUNDERS2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kinequa Blanchard

June 21, 2022

Dealership Rating
Employee Rating

Superior customer service, the best of the best. Over and beyond what I was expecting. Best service in years! Thanks so much!! More

by 4Runner2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 18, 2022

Dealership Rating
Employee Rating

Thanks to Melissa and the whole service department for your prompt and excellent service in always taking care of my Toyota Rav4. It is always a pleasure going to Hubert Vester Toyota in Wilson. When an i More

by NC Gems49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bonnie Richardson

June 02, 2022

Dealership Rating
Employee Rating

Tyler was knowledgeable and understanding. The other employees were nice and accommodating . My visit was a nice visit More

by TBARFIELD56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 13, 2022

Dealership Rating
Employee Rating

Very good at what they do, it just took a long time. Kind and professional staff. More

by lorie.fillyaw394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Hubert Vester Toyota responded

Hi Lorie, thank you for the positive review. We apologize for the wait, but we hope our service team's effort made it worth it! We appreciate your business and hope to see you again soon! - Winford Lee, Operations Director

May 09, 2022

Dealership Rating
Employee Rating

Excellent service. Very professional. I was able to complete my work while waiting. The coffee machine was not operational. More

by LCOOPER_SUGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Hubert Vester Toyota responded

Lcooper_Suggs, thank you for the 5 star review. We're so glad to hear that the service on your Toyota was done well and you were able to work in the meantime! We appreciate your business and hope to work with you again soon! -Winford Lee, Operations Director

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