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Melissa LeBran
966 Reviews
BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
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966 Reviews of Melissa LeBran
June 29, 2020
Top quality service best service department I have ever been to will always take my car back to them would recommend Sutton Ford to anybody that has a Ford or Lincoln been to will always take my car back to them would recommend Sutton Ford to anybody that has a Ford or Lincoln More
by mitsukid
Verified CustomerOther Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Randy Mohrbach, Dave Pleckham, Allen Taloff
June 28, 2020
I have been a Sutton Ford customer for almost 10 years and the customer service is one of the best. I will always use Sutton Ford for all my car needs. and the customer service is one of the best. I will always use Sutton Ford for all my car needs. More
by sukina25
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric
June 28, 2020
Great service! Anytime we need anything, Melissa takes care of it. She always keeps us updated on time and service with our car and always has a smile on her face! care of it. She always keeps us updated on time and service with our car and always has a smile on her face! More
by Christi
June 28, 2020
Hands down best customer service I’ve ever head the pleasure of working with, Melissa handled all of my problems in a timely fashion and I was very pleased with the work that was done! pleasure of working with, Melissa handled all of my problems in a timely fashion and I was very pleased with the work that was done! More
by kyle.jane94
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Cree Lyons
June 28, 2020
Love the service I always receive from Melissa and the Lincoln service team. They are amazing. Brian takes care of my baby and I appreciate them all. Lincoln service team. They are amazing. Brian takes care of my baby and I appreciate them all. More
by smprentiss
Other Employees Tagged: Brian
June 28, 2020
We always take both of our vehicles here for service. Melissa is very professional and helpful. Everyone is friendly and very palatable. Highly recommend for service! Melissa is very professional and helpful. Everyone is friendly and very palatable. Highly recommend for service! More
by Paul and Loretta
June 28, 2020
Friendly people, great service work requested done correctly, on time. Vehicle returned washed and clean. Appointments made easily by phone. Great follow up after repairs were made. correctly, on time. Vehicle returned washed and clean. Appointments made easily by phone. Great follow up after repairs were made. More
by JULIEB1
Other Employees Tagged: Jillian Stanford , Eric Eric
June 28, 2020
I just feel that warranty work is not as important as work that makes the dealership money. They is just a Vibe that makes me feel weird. But if I was paying 2k on work on my car they all would be my b work that makes the dealership money. They is just a Vibe that makes me feel weird. But if I was paying 2k on work on my car they all would be my best friends. More
by tbripley2
June 28, 2020
This dealership hires the worst people. Several of the African American males that work there sexually harass the female staff and the customers. On a brighter note, the sales department is very good! African American males that work there sexually harass the female staff and the customers. On a brighter note, the sales department is very good! More
by CINERALLA.CHI
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, Michael Miller, Dave Pleckham, Anita Sutton, Allen Taloff, White Cashier lady. Zero stars
