Melissa LeBran | Page 77

My service person was Melissa. She was very kind and respectful. She simply communicated the issue, gave updates on timing, got the job done. If I had two sets of hands, I give her four thumbs up. respectful. She simply communicated the issue, gave updates on timing, got the job done. If I had two sets of hands, I give her four thumbs up. More

by Kyle Verified Customer Verified Customer

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Great work as always special thanks to Melissa Excellent service and keeping in touch with me on repairs Sutton Ford is the best in my 14 years so far good good staff Excellent service and keeping in touch with me on repairs Sutton Ford is the best in my 14 years so far good good staff More

by Airweb23 Verified Customer Verified Customer

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My Ford was acting up they solved the issue and were professional throughout the whole ordeal. Mechanics did a great job! Overall very satisfied with service. professional throughout the whole ordeal. Mechanics did a great job! Overall very satisfied with service. More

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Sutton Ford has been servicing our family cars for the last three years. They’ve done a great job! They squeeze us in to get oil changes! They work with our schedules. last three years. They’ve done a great job! They squeeze us in to get oil changes! They work with our schedules. More

by mclaughlin1 Verified Customer Verified Customer

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It was a repairThe people in the department are very professional. Mellisa has been taking care of M y car for 8 yrs and I havecomplete confidence in her and respect her opinion in the care of my auto professional. Mellisa has been taking care of M y car for 8 yrs and I havecomplete confidence in her and respect her opinion in the care of my auto More

by Loretta Verified Customer Verified Customer

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I was able to make an appointment for auto butler at a convenient day and time. I was told it could take several hours. I was told drop off and pick up and pick up of me available. There may be a delay be convenient day and time. I was told it could take several hours. I was told drop off and pick up and pick up of me available. There may be a delay because only 1 person allowed in the car. I was called when the work was done. It was a very good experience. It was confusing that the regular entrance for maintenance was locked and no instruction for an entrance. More

by pidge136 Verified Customer Verified Customer

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I have used your dealership for years & will continue to do so.Your employees Jamie,Jillian, Melissa, your guys in Quick Lane, Auto Butler & your cashiers are exceptional. They always go out of there way to do so.Your employees Jamie,Jillian, Melissa, your guys in Quick Lane, Auto Butler & your cashiers are exceptional. They always go out of there way to make your visit a good one. Even though working with the public can be trying they always act like they are happy to see you. I applaud them for working in these crazy times. Very much appreciate them. Will continue to recommend Sutton because of them. More

by KVCIHLAR19 Verified Customer Verified Customer

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The best dealership in the world I love these people they are great. Only thing you can say is if it's not right they will fix it. are great. Only thing you can say is if it's not right they will fix it. More

by olliewardell Verified Customer Verified Customer

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Excellent customer service during trying times Even with the pandemic she was very upbeat and pleasant to deal with.I dropped off car she called me and let me know what problem was very quickly and Even with the pandemic she was very upbeat and pleasant to deal with.I dropped off car she called me and let me know what problem was very quickly and work was done quickly and properly.They are closing earlier due to pandemic and i could not get a ride before they closed so she sent someone to get me at home to pickup my car.When i picked up car not only was it fixed but they had also washed,cleaned interior and shinned tires.THANK YOU Melissa and Sutton Ford for the great experience. More

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I'm always very happy with the service I receive when I go there! Even through this pandemic everyone was kind and very patient while still maintaining professionalism. go there! Even through this pandemic everyone was kind and very patient while still maintaining professionalism. More

by reed_sherese Verified Customer Verified Customer

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