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Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 24

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
721 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

15 yrs, 6 mos

Languages Spoken

English English

4.9

721 Reviews

Write a Review

721 Reviews of Melissa McElwee

May 29, 2022

Dealership Rating
Employee Rating

Received prompt, courteous, professional, and friendly service for my son’s Crosstrek vehicle this past week More

by SAWOODHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

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May 31, 2022

Concordville Subaru responded

Hi, SAWOODHOUSE! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with out services. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

May 28, 2022

Dealership Rating
Employee Rating

Would have been 5 star but oil life and filter sensor counter was not reset, I'll have to assume the oil was changed. More

by All_show_slow_subi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 31, 2022

Concordville Subaru responded

Thank you for the high rating, All_show_slow_subi, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

May 28, 2022

Dealership Rating
Employee Rating

Concordville employees are very friendly and they did my car very fast. I enjoyed staying there too. More

by Pallbritton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Lauren Scannapieco

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May 31, 2022

Concordville Subaru responded

Hi, Pallbritton! Thank you for the stellar review. We're delighted to hear that working with the team led to such a positive experience. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

May 27, 2022

Dealership Rating
Employee Rating

The service is excellent and the customer service people are very knowledgeable and very helpful and very friendly and are always focused on solving your problem and making sure that when you leave all your More

by JUSTEV100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian

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May 31, 2022

Concordville Subaru responded

Hi, JUSTEV100! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

May 27, 2022

Dealership Rating
Employee Rating

Great costumer service, friendly staff, good workmanship. The prices are reasonable and they meet their stated repair or arrive time. More

by FFATTORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers , Zach Catrambone

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May 31, 2022

Concordville Subaru responded

Hi, FFATTORI! Thank you for the 5-star review. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

May 26, 2022

Dealership Rating
Employee Rating

We always get efficient, courteous service. Service department is quite competent and friendly. Thank you More

by CHRISDAMBRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Lauren Scannapieco

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May 27, 2022

Concordville Subaru responded

Hi, CHRISDAMBRO! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

May 24, 2022

Dealership Rating
Employee Rating

Melisa is super helpful efficient answers all questions very helpful! Billy the mechanic does excellent work! Both communicate exactly what needs to be done! More

by MARY.PANKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Catrambone, Billy o

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May 25, 2022

Concordville Subaru responded

Hi, MARY.PANKO! Thank you for the 5-star rating. We're happy to hear that working with Melissa and Billy elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

May 23, 2022

Dealership Rating
Employee Rating

This dealership has the best service center in the world. They do everything they can to be helpful. More

by Not available
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Lauren Scannapieco

Report | Print
May 23, 2022

Concordville Subaru responded

Hi, Not available! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

May 21, 2022

Dealership Rating
Employee Rating

Always polite and professional. Always give you all the facts so you can make an informed decision. More

by nikitahjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Lauren Scannapieco

Report | Print
May 23, 2022

Concordville Subaru responded

Hi, nikitahjs! Thank you for the 5-star rating. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

May 20, 2022

Dealership Rating
Employee Rating

Good quality of service, nice people there, easy to Make appointment , would recommend to Others. More

by JZHANG1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Lauren Scannapieco

Report | Print
May 20, 2022

Concordville Subaru responded

Hi, JZHANG1003! Thank you for the 5-star review. We're delighted to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

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