Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 25

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
721 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

15 yrs, 6 mos

Languages Spoken

English English

4.9

721 Reviews

Write a Review

721 Reviews of Melissa McElwee

May 19, 2022

Dealership Rating
Employee Rating

My service manager is Ms. Melissa M. She is always kind, helpful and very detail oriented. My tech rep is Billy.. he is very good at service work. More

by kbadran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Concordville Subaru responded

Hi, kbadran! Thank you for the stellar rating. We're delighted to hear that working with Melissa and Billy led to such a positive experience. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

May 19, 2022

Dealership Rating
Employee Rating

Great service every time clean also. and can't wait for the electric vehicle. Thanks More

by BALDWINGEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Catrambone

May 20, 2022

Concordville Subaru responded

Hi, BALDWINGEORGE! Thank you for the 5-star rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Moe Laraki, General Manager

May 18, 2022

Dealership Rating
Employee Rating

A great experience. Competent, efficient, friendly staff. Comfortable waiting area. I will definitely be a repeat customer. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Concordville Subaru responded

Hi, Jeff! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

May 17, 2022

Dealership Rating
Employee Rating

Mark Rogers and the entire team really have it together. Extremely fair and empathetic when needed. I enjoy your service staff and the entire experience exceeds expectations! Thank you More

by jason.kunicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

May 18, 2022

Concordville Subaru responded

Hi, jason.kunicky! Thank you for the stellar review. We're delighted to hear that working with Mark elevated your experience with us. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

May 16, 2022

Dealership Rating
Employee Rating

Melissa is an excellent service advisor. Very helpful and friendly. Will continue to return for services. More

by Kaiya709394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers , Zach Catrambone

May 16, 2022

Concordville Subaru responded

Kaiya709394, thank you for the 5 star review. We're so glad to hear that Melissa was so helpful and made your experience here great! We look forward to working with you again soon! Sincerely, Moe Laraki, General Manager

May 15, 2022

Dealership Rating
Employee Rating

The facility is very clean and pleasant and experienced staff. I was taken care of by an experienced greeter. More

by Rifkindm17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Scannapieco

May 16, 2022

Concordville Subaru responded

Rifkindm17, thank you for the 5 star review. It's great to know that you were well taken care of during your service appointment. We appreciate your business and hope to see you again soon! Sincerely, Moe Laraki, General Manager

May 14, 2022

Dealership Rating
Employee Rating

Genuinely focused on the customer. In addition everyone on the service team is so nice as well as ensuring the customer is kept in the know and is aware of the options. They don’t try More

by DaBest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Concordville Subaru responded

DaBest, thank you for the 5 star review. Our customers are always our top priority, so we're glad to hear that our team did everything they could to earn your business and give you a great service appointment! Take care! Sincerely, Moe Laraki, General Manager

May 14, 2022

Dealership Rating
Employee Rating

Everyone is always helpful. They are experienced and efficient. I appreciate the attention to detail. I like the convenience of the car wash, too. More

by lgranville
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Lauren Scannapieco

May 16, 2022

Concordville Subaru responded

Igranville, thank you for the 5 star review. We're so glad to hear that you had a good service appointment and our team was so helpful! We appreciate your business and hope to work with you again soon! Sincerely, Moe Laraki, General Manager

May 11, 2022

Dealership Rating
Employee Rating

Everyone was pleasant and the work was completed in the time frame that was quoted. More

by S.BETSCH
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Lauren Scannapieco

May 12, 2022

Concordville Subaru responded

S.Betsch, thank you for your positive review. It's always great to hear when our customers share their positive experiences! Have a great day! Sincerely, Moe Laraki, General Manager

May 08, 2022

Dealership Rating
Employee Rating

Best experience. Nicest people to deal with. Answered all questions truthfully even when it sucks to hear, it was done with compassion More

by EW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Concordville Subaru responded

E W, thank you for the 5 star review. We're so glad to hear that our team was able to answer all of your questions and give you the honest answers you needed. We appreciate your feedback and hope to be able to work with you again soon! Sincerely, Moe Laraki, General Manager

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