Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 27

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

April 28, 2022

Dealership Rating
Employee Rating

Met by the service person and everything done within the timeframe indicated by the service person. More

by rk46436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

Apr 29, 2022

Concordville Subaru responded

Hi, rk46436! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

April 27, 2022

Dealership Rating
Employee Rating

Prompt, courteous personnel and excellent service professionals. Always makes me feel welcome and provides on-time completion of work on my Forester. More

by WCAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Lauren Scannapieco

April 25, 2022

Dealership Rating
Employee Rating

Smooth operation gets you in and out with ease and timely completes all work. Staff keeps you informed as to status of work and advises as to what service is necessary as well as recommended More

by JONJR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Apr 26, 2022

Concordville Subaru responded

Hi, JOHNJR12! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

April 24, 2022

Dealership Rating
Employee Rating

Extremely friendly staff. Prompt service…made an appointment and they were ready when I got there and were quick with the service and checkout. Second time I’ve had my Subaru More

by elena_umland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Catrambone

Apr 25, 2022

Concordville Subaru responded

Hi, elena_umland! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

April 24, 2022

Dealership Rating
Employee Rating

Very helpful, quick service, friendly, informative, I felt like they went the extra mile for me. More

by d.burner711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Concordville Subaru responded

Hi, d.burner711! Thank you for the 5-star rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

Apr 24, 2022

d.burner711 responded

amazing fast and friendly service. They go the extra mile, very informative and answered all my questions.

April 24, 2022

Dealership Rating
Employee Rating

Concordville Subaru is a pleasure to work with. It’s easy to get a service appointment. The staff is very knowledgeable and helpful. More

by Hummingbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Concordville Subaru responded

Hi, Hummingbird! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

April 22, 2022

Dealership Rating
Employee Rating

The customer service is superior at this center. The staff communicated all problems & then found solutions. Why would I go anywhere else. I’ve been using this dealer for years! More

by mpbrolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

Apr 25, 2022

Concordville Subaru responded

Hi, mpbrolly! Thank you for the 5-star rating. We're delighted to hear that your positive experiences earned us your loyalty and trust. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

April 22, 2022

Dealership Rating
Employee Rating

I dropped the WRX off at night for next day service. It is very convenience. However, there are not a single pens at the drop off box. The parking on the side need more light for over night for off park More

by HVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Concordville Subaru responded

HVO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

April 22, 2022

Dealership Rating
Employee Rating

Service is fast, done correctly and convenient. Service reps are knowledgeable and efficient in taking care of problems. More

by w13pa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Concordville Subaru responded

Thank you for the high rating, w13pa! We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

April 20, 2022

Dealership Rating
Employee Rating

Awesome service and great communication . My appointment was on time and they walked be through everything that was being done. More

by MARIA0070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2022

Concordville Subaru responded

Hi, MARIA0070! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

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