Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 30

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

March 24, 2022

Dealership Rating
Employee Rating

Melissa McElwee is a super star of customer service. She is always friendly and helpful. My vehicle was left at the shop for the day and she was updating me via text when needed. More

by raymond.ferry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Concordville Subaru responded

Hi, raymond.ferry! Thank you for the stellar rating. We're happy to hear that working with Melissa elevated your experience with us. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

March 24, 2022

Dealership Rating
Employee Rating

Prompt, courteous and competent staff throughout the service department. I can always trust that my Forester is excellent hands. More

by WCAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Mar 25, 2022

Concordville Subaru responded

Hi, WCAMOS! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

March 24, 2022

Dealership Rating
Employee Rating

Staff is very prompt and polite , and explained what needed to be fixed or taken care of More

by rutamayekar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Concordville Subaru responded

Hi, rutamayekar! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

March 23, 2022

Dealership Rating
Employee Rating

They are always very friendly and knowledgeable. The building is comfortable. They get the job done quickly and carefully. More

by FRCYLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Mar 23, 2022

Concordville Subaru responded

Hi, FRCYLC! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

March 22, 2022

Dealership Rating
Employee Rating

It all started with Melissa at the front desk. She is friendly, helpful and compassionate. She goes above and beyond to be accommodating. I had only a brief interaction with a service employee whe More

by ROBINO57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2022

Concordville Subaru responded

Hi, ROBINO57! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

March 18, 2022

Dealership Rating
Employee Rating

Melissa and the team are so nice and have everything ready for your appointment. She keeps me informed of everything going on and they never keep me waiting. More

by babin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Concordville Subaru responded

Hi, babin20! Thank you for the stellar review. We're happy to hear that working with Melissa elevated your experience with us. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

March 17, 2022

Dealership Rating
Employee Rating

Greeted promptly, service advisor was friendly and knowledgeable. Tech gave me honest assessment of work needed. I will be returning More

by BigH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Reichert

Mar 18, 2022

Concordville Subaru responded

Hi, BigH! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

March 15, 2022

Dealership Rating
Employee Rating

I purchased my seventh Subaru from Concordville. I’ve always had great experiences, whether buying or getting service. Highly recommend overall More

by BENLUBKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, John Shields

Mar 16, 2022

Concordville Subaru responded

Hi, BENLUBKER! Thank you for the 5-star rating. Your loyalty and trust for 7 cars now mean the world to us. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

March 13, 2022

Dealership Rating
Employee Rating

Was able to schedule my inspection to fit my calendar. Work completed quickly while I waited. Associates are always polite and friendly. Well worth the drive from West Chester! More

by GERNMAURER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Catrambone

Mar 14, 2022

Concordville Subaru responded

Hi, GERNMAURER! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

March 12, 2022

Dealership Rating
Employee Rating

I have used this dealership for over 25 years and 4 vehicles. The service department has always been great, from availability to explanation to expertise. More

by spklein12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2022

Concordville Subaru responded

Hi, spklein12! Thank you for the 5-star review. Your loyalty for over 25 years and 4 vehicles mean the world to us. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

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