Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 32

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

February 28, 2022

Dealership Rating
Employee Rating

Concordville Subaru continues to shine. Had a minor service issue 5 weeks after purchasing a used vehicle and the dealership took care of it without hassle. The general manager and the serv More

by Carlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khaled Malik

Mar 01, 2022

Concordville Subaru responded

Hi, Carlover! Thank you for the 5-star rating. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 28, 2022

Dealership Rating
Employee Rating

Great dealership. My second Subaru from them and have always been treated fairly and honestly. Also employees are always friendly, listen and treat you with respect. More

by YAXMUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Scannapieco, Billy O

Mar 01, 2022

Concordville Subaru responded

Hi, YAXMUCH! Thank you for the stellar rating. We're delighted to hear that your positive experiences earned us your loyalty and trust for 2 cars now. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 27, 2022

Dealership Rating
Employee Rating

Very helpful, always a pleasant experience. Really? 15 word minimum? Blah blah blah blah blah More

by CDELLOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Concordville Subaru responded

Hi, CDELLOSO! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Moe Laraki, General Manager

February 26, 2022

Dealership Rating
Employee Rating

We have taken delivery of many new Subaru vehicles from Concordville Subaru. Always impressed with Moe Laraki and his staff from sales to service! More

by dskahan75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, John Shields, Tim Raysor , Craig Reichert

Feb 28, 2022

Concordville Subaru responded

Hi, dskahan75! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

Feb 26, 2022

dskahan75 responded

We have taken delivery of many new Subaru vehicles from Concordville Subaru over the years. We’re always impressed with Moe Laraki and his staff from sales to service!

February 26, 2022

Dealership Rating
Employee Rating

My service was excellent My car is running much improved My service coordinator was outstanding She was clear on explanation of service needs, aware of my concerns and financial concerns and wen More

by blwilliams44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Concordville Subaru responded

Hi, blwilliams44! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

February 26, 2022

Dealership Rating
Employee Rating

Melissa is a wonderful service representative. She is the most efficient and effective sales person I've worked with at subaru. The maintenance staff cares. They do a very thorough job in making s More

by tgundaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Concordville Subaru responded

Hi, tgundaker! Thank you for the stellar rating. We're delighted to hear that working with Melissa elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 25, 2022

Dealership Rating
Employee Rating

New roomy facility, quick service, friendly staff, complimentary car wash, free coffee and other hot beverages, good wireless, easy parking (could be because they have no inventory) More

by mrr777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Concordville Subaru responded

Hi, mrr777! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

February 25, 2022

Dealership Rating
Employee Rating

Very wonderful staff and service people. I have had a very good run with my Subaru Outback and hope when the time comes Subaru is making a similar great car. More

by TIPI5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Mike

Feb 28, 2022

Concordville Subaru responded

Hi, TIPI5! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

February 24, 2022

Dealership Rating
Employee Rating

I brought my toddler with me during my inspection/emissions, oil change and tire rotation service yesterday. The service team was quick yet thorough and very kid friendly! She enjoyed the More

by BOBBIJOGALBREATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Concordville Subaru responded

Hi, BOBBIJOGALBREATH! Thank you for the stellar rating. We're delighted to hear that working with the team was a positive experience for both you and your toddler. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 22, 2022

Dealership Rating
Employee Rating

Great experience. Friendly staff. Completed work in a timely manner. I trust they took care of my vehicle. More

by EGUEST29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Brennan

Feb 23, 2022

Concordville Subaru responded

Hi, EGUEST29! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

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