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Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 34

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

February 13, 2022

Dealership Rating
Employee Rating

Fast and friendly service. We’re able to quickly get both our cars done, and ordered a replacement piece for one car More

by ajdeangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 14, 2022

Concordville Subaru responded

Hi, ajdeangel! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 12, 2022

Dealership Rating
Employee Rating

Great service visit for my first oil change. It was quick and efficient and I was kept informed. More

by Ladygrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 14, 2022

Concordville Subaru responded

Hi, Ladygrace! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

February 10, 2022

Dealership Rating
Employee Rating

Melissa is the absolute best & one of the main reasons why I won’t switch to a different car company / dealership. She makes a huge difference. More

by crowleycait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 11, 2022

Concordville Subaru responded

Hi, crowleycait! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 10, 2022

Dealership Rating
Employee Rating

Melissa in the service department is very helpful, kind and responsive to our questions. Melissa was very quick to get back to us. More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 11, 2022

Concordville Subaru responded

Hi, joe! Thank you for the stellar rating. We're happy to hear that working with Melissa led to such a positive experience. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

February 10, 2022

Dealership Rating
Employee Rating

Customer focused; kind to older customers) me); competent; up to date; great facilities; fair; fun More

by PATTYDEMOOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 11, 2022

Concordville Subaru responded

Hi, PATTYDEMOOY! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 09, 2022

Dealership Rating
Employee Rating

Service was excellent. The only think I would have liked was for the car to be washed upon return . Other dealers we use always vacuum and wash cars The people I dealt with were wonderful. Very professio More

by ERICVOGEL517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 10, 2022

Concordville Subaru responded

ERICVOGEL517, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

February 09, 2022

Dealership Rating
Employee Rating

Very fast and great car appointment. I will only go to Concordville Subaru to check out my outback. More

by ktallbritton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Print
Feb 10, 2022

Concordville Subaru responded

Hi, ktallbritton! Thank you for the stellar rating. We're happy to here that your positive experiences earned us your loyalty and trust. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

February 08, 2022

Dealership Rating
Employee Rating

Great service including thoroughly checking my car and doing a test drive to analyze the source of a mysterious intermittent rattle. More

by Susan Mills Burson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill, in Service, is incredibly knowledgeable and very analytical- a tremendous resource in diagnostics.

Print
Feb 09, 2022

Concordville Subaru responded

Hi, Susan Mills Burson! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

February 08, 2022

Dealership Rating
Employee Rating

Great service department! The staff were friendly and courteous and explained clearly what needed to be done to resolve my issue. Melissa was able to tell me upfront how long it would take to order the p More

by ABURSTON1
Recommend Dealer
Yes
Print
Feb 09, 2022

Concordville Subaru responded

Hi, ABURSTON1! Thank you for the 5-star rating. We're happy to hear that working with Melissa elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 08, 2022

Dealership Rating
Employee Rating

Great service. Helpful in explaining issue with car. Prompt updates. Answered all questions. Good job More

by lliberace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Print
Feb 09, 2022

Concordville Subaru responded

Hi, lliberace! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Have a wonderful day! Sincerely, Moe Laraki, General Manager

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