Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 39

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

January 06, 2022

Dealership Rating
Employee Rating

I always feel So well taken care of. The Service is excellent and there is a good quiet place to work while I wait.I appreciate being asked to be part of the process a when the troubleshooting and dec More

by douglas.w.myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

Jan 07, 2022

Concordville Subaru responded

Hi, douglas.w.myers! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

January 06, 2022

Dealership Rating
Employee Rating

Just moved to the area and Concordville is now my local service center. Very happy with the service and support here. More

by nick.pierdomenico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Concordville Subaru responded

Hi, nick.pierdomenico! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

January 06, 2022

Dealership Rating
Employee Rating

Very courteous very prompt excellent service I couldn’t be happier with this dealership. I recommend it highly More

by HTHRHILLFRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2022

Concordville Subaru responded

Hi, HTHRHILLFRM! Thank you for the stellar review. We're happy to hear that working with the team earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

January 05, 2022

Dealership Rating
Employee Rating

Hands down the best auto service department I’ve taken my car to. They are always aware of the service needed while also providing a detailed explanation about a particular repair or preventative maintenanc More

by DONELLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan

Jan 06, 2022

Concordville Subaru responded

Hi, DONELLETT! Thank you for the stellar rating. We're happy to hear that your positive experience have earned us your trust. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

January 05, 2022

Dealership Rating
Employee Rating

Everyone is always cordial & polite. Thorough in going over the car. Will do extras like setting the clock for free. More

by ANNBRIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike

Jan 06, 2022

Concordville Subaru responded

Hi, ANNBRIT! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

January 05, 2022

Dealership Rating
Employee Rating

Melissa is always helpful and friendly. She even helped us with our car when we were 300 miles away at another dealer! More

by DonInWestChester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Concordville Subaru responded

Hi, DonInWestChester! Thank you for the 5-star rating. We're happy to hear that working with Melissa elevated elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

January 04, 2022

Dealership Rating
Employee Rating

great service with detailed information communicated during the waiting time, in addition to the help provided! More

by abeis20
Recommend Dealer
Yes
Jan 05, 2022

Concordville Subaru responded

Hi, abeis20! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 04, 2022

Dealership Rating
Employee Rating

Great service and experience with purchase. Clean and caring. Quick and efficient. Manager and staff are great. More

by georgekgail
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki , Bill Betzner, Darren Brown

Jan 05, 2022

Concordville Subaru responded

Hi, georgekgail! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

December 31, 2021

Dealership Rating
Employee Rating

Concordville Subaru is a great place. I am amazed sometimes at how incredibly nice everyone is! When you think about how customer service in many businesses has gone downhill, it is remarkable that y More

by jomortimer59jomort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco

Jan 04, 2022

Concordville Subaru responded

Hi, jomortimer59jomort! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope you have a lovely day! Sincerely, Moe Laraki, General Manager

December 30, 2021

Dealership Rating
Employee Rating

It’s a Great and super friendly service! I don’t mind driving 30 mins/15miles to get there at all. More

by Pyang10318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Concordville Subaru responded

Hi, Pyang10318! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

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