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Melissa McElwee

Overview Reviews (723) Inventory (228)

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Melissa McElwee

Melissa McElwee | Page 46

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9

723 Reviews

Overview Reviews (723) Inventory (228)

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English

4.9

723 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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723 Reviews of Melissa McElwee

November 01, 2021

Dealership Rating

Employee Rating

Fantastic service! Could not have been more impressed with the quick response to my questions. with the quick response to my questions. More

by MANHERZJ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Concordville Subaru responded

Hi, MANHERZJ! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

November 01, 2021

Dealership Rating

Employee Rating

Great customer service. Very helpful and accommodating. Great folks in the service department. This dealership has earned my trust with my two Subaru’s Great folks in the service department. This dealership has earned my trust with my two Subaru’s More

by Rob

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Concordville Subaru responded

Hi, Rob! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. Have a wonderful day! - Moe Laraki, General Manager

October 31, 2021

Dealership Rating

Employee Rating

Excellent customer service. Quick and thorough on everything. Recommend for all to use this service. Included a car wash too!!! everything. Recommend for all to use this service. Included a car wash too!!! More

by KATHY.F.BLOOM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lauren Scannapieco, Taylor Thornton

Dec 06, 2021 -

Concordville Subaru responded

Hi, KATHY.BLOOM! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. Have a great day! - Moe Laraki, General Manager

October 31, 2021

Dealership Rating

Employee Rating

The staff is cordial and knowledgeable. I was able to get the service done in less 1 hour. the service done in less 1 hour. More

by bennyjoseph

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Concordville Subaru responded

Hi, bennyjoseph! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! - Moe Laraki, General Manager

October 29, 2021

Dealership Rating

Employee Rating

Super welcoming even though I have a Honda. I received excellent customer service upon my arrival.The staff is very knowledgeable and professional. I will definitely come back. excellent customer service upon my arrival.The staff is very knowledgeable and professional. I will definitely come back. More

by DLAWRENCE789

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Dec 06, 2021 -

Concordville Subaru responded

Hi, DLAWRENCE789! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Your loyalty and tryst mean the world to us. Have a great day! - Moe Laraki, General Manager

October 28, 2021

Dealership Rating

Employee Rating

I have been going there for years Staff is professional I have been going there for years Staff is professional and friendly They have the customers best interest in mind I have been going there for years Staff is professional and friendly They have the customers best interest in mind More

by JACKSON.VICTORIA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Concordville Subaru responded

Hi, JACKSON.VICTORIA! Thank you for the stellar review. Your loyalty and trust mean the world to us. Have a great day! - Moe Laraki, General Manager

October 28, 2021

Dealership Rating

Employee Rating

They were on time, courteous and thorough. Waiting area was convenient. They washed the car and discussed tire pressure. Very helpful. was convenient. They washed the car and discussed tire pressure. Very helpful. More

by JCAROTA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Zach Catrambone

Dec 06, 2021 -

Concordville Subaru responded

Hi, JCAROTA! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Take care! - Moe Laraki, General Manager

October 28, 2021

Dealership Rating

Employee Rating

Melissa and Bill provided outstanding Customer Service. They are professional, friendly and answered all of my questions. Many thanks to them for their help. They are professional, friendly and answered all of my questions. Many thanks to them for their help. More

by GCRUMLEY2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bill-service technician

Dec 06, 2021 -

Concordville Subaru responded

Hi, GCRUMLEY2! Thank you for the stellar rating. We're happy to hear that working with Melissa and Bill elevated your experience with us. Have a wonderful day! - Moe Laraki, General Manager

October 28, 2021

Dealership Rating

Employee Rating

Friendly and courteous staff from the front-end to the lot lizard. Always a good experience. lot lizard. Always a good experience. More

by TOPHART1775

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Brennan , Zach Catrambone

Dec 06, 2021 -

Concordville Subaru responded

Hi, TOPHART1775! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! - Moe Laraki, General Manager

October 27, 2021

Dealership Rating

Employee Rating

Quick and efficient. Melissa always solves the problem or moves the service alongand keeps you informed while you wait. moves the service alongand keeps you informed while you wait. More

by SHSTIEFELD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 06, 2021 -

Concordville Subaru responded

Hi, SHSTIEFELD! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us. Have a great day! - Moe Laraki, General Manager

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