Melissa McElwee
Melissa McElwee at Concordville Subaru

Melissa McElwee | Page 45

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

Contact Me
4.9
723 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.9

723 Reviews

Write a Review

723 Reviews of Melissa McElwee

November 07, 2021

Dealership Rating
Employee Rating

Melissa in customer service goes above and beyond to make sure my car is operating in pristine condition. She is very friendly, thorough, and knowledgeable in every way whether it be in maintenance or a warr More

by FrankFerro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Subaru responded

Hi, FrankFerro! Thank you for the 5-star rating. We're delighted to hear that working with Melissa elevated your experience with us. We hope to work with you again soon. Safe travels! - Moe Laraki, General Manager

November 07, 2021

Dealership Rating
Employee Rating

Used express - was in and out fast without a problem - thanks for the efficient work More

by charles.davenport679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Subaru responded

Hi, charles.davenport679! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

November 06, 2021

Dealership Rating
Employee Rating

Service team are efficient, accommodating, courteous and eager to make sure customer is satisfied. My pleasure to deal with them!! More

by GRACEMANUEL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jill Quale, Mark Rodgers , Lauren Scannapieco

Dec 06, 2021

Concordville Subaru responded

Hi, GRACEMANUEL13! Thank you for the 5-star review. We're delighted to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! - Moe Laraki, General Manager

November 05, 2021

Dealership Rating
Employee Rating

Very courteous and professional staff Ms McElree was Very courteous and professional staff Ms McElree was great to assist with questions and help Thx More

by Helenmchugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Subaru responded

Hi, Helenmchugh! Thank you for the 5-star rating. We're happy to hear that working with Melissa elevated your experience with us. Safe travels! - Moe Laraki, General Manager

November 05, 2021

Dealership Rating
Employee Rating

Excellent service at this dealership. Very happy with the communication with the service managers and service competed quickly. More

by AJRPCROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Subaru responded

Hi, AJRPCROSS! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

November 05, 2021

Dealership Rating
Employee Rating

Michelle was awesome. My service was handled in a professional, friendly and efficient manner. Love my Subaru and love Concordville Subaru for service More

by BARBARASHAYMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Subaru responded

Hi, BARBARASHAYMARTIN! Thank you for the 5-star rating. We're happy to hear that working with Michelle elevated your experience with us. Have a great day! - Moe Laraki, General Manager

November 05, 2021

Dealership Rating
Employee Rating

My state inspection was handled very efficiently from appointment to check out with comprehensive comments on future maintenance needs. More

by CIURYLAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Concordville Subaru responded

Hi, CIURYLAV! Thank you for the 5-star rating. We're happy to hear that we were able to help you with your state inspection. We hope to work with you again soon. Take care! - Moe Laraki, General Manager

November 03, 2021

Dealership Rating
Employee Rating

Staff very helpful. Prompt. Always willing to provide what is needed. Keeps me informed of status of my car More

by HONDAPEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Unknown names of service personnel

Dec 06, 2021

Concordville Subaru responded

Hi, we are happy to hear our team was able to assist you successfully. Please come visit us anytime, we are happy to help. - Moe Laraki, General Manager

November 03, 2021

Dealership Rating
Employee Rating

Great people. Really tried to work with me on necessary vs optional service needs. Always helpful in looking for discounts and generally a friendly, easy-going let's help you today attitude. More

by GILMOURM
Recommend Dealer
Yes
Dec 06, 2021

Concordville Subaru responded

Hi, thank you for your kind words. We appreciate you allowing us to maintain your vehicle. At Concordville Subaru, our top priority is our customers and ensuring they leave 100% satisfied. Thank you for visiting us and we hope to see you soon. - Moe Laraki, General Manager

November 03, 2021

Dealership Rating
Employee Rating

amazing customer services great employees i bought my car there about a year ago and i am obsessed with it and couldn’t be happier!!! More

by JHARLACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilley, Tim Raysor, Mark Rodgers, John Brennan , Darren Brown, Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton

Dec 06, 2021

Concordville Subaru responded

Hi, congratulations on your new purchase! It makes me so happy to hear that you had an excellent car buying experience with us. We are happy so many of our employees were able to make your visit a good one. They truly care for their customers. Thank you for choosing Concordville Subaru and we hope to see you again soon. - Moe Laraki, General Manager

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