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Melissa McElwee
Melissa McElwee | Page 64
Assistant Service Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
723 Reviews
Dealership Experience
9 yrs, 10 mos
Industry Experience
16 yrs
Languages Spoken
English
723 Reviews
Write a Review
723 Reviews of Melissa McElwee
June 22, 2021
Friendly and up front honest service. Love the loaner car flexibility flexibility More
by boleto
Verified CustomerOther Employees Tagged: Mark Rodgers, John Brennan
June 19, 2021
My car was in for 30,000 mile check. Since I had recently had it inspected, the price of an oil change and tire rotation was deducted. For the first time in recent memory, no extra work was needed. Yeah!! had it inspected, the price of an oil change and tire rotation was deducted. For the first time in recent memory, no extra work was needed. Yeah!! More
by sandyfederici
June 19, 2021
Concordville Subaru service department is always very helpful and friendly. Whenever I call for an issue with my Crosstrek they always help getting me in for service. Also Melissa is great at communicati helpful and friendly. Whenever I call for an issue with my Crosstrek they always help getting me in for service. Also Melissa is great at communicating with me on my vehicle needs My rating of service department I only gave stars to personnel that I’m familiar with when i service my Crosstrek. More
by DM2
Other Employees Tagged: John Brennan , Ken Cooper, Lauren Scannapieco, Taylor Thornton
June 18, 2021
I was blown away. I’ve been lucky to not have many repairs to my Forester so I come with baggage from other car manufacturers. Service was top notch, the professionalism, knowledge and level of commun repairs to my Forester so I come with baggage from other car manufacturers. Service was top notch, the professionalism, knowledge and level of communication exceeds most dealerships. Melissa, you made this experience wonderful and I appreciate all of the care you demonstrated. You are a rare gem, please continue to shine. More
by kelleyfam6
June 18, 2021
I am on my 5th vehicle in 25 years from this dealership. I have had all of them serviced by their shop. Needless to say, I consider them great. I have had all of them serviced by their shop. Needless to say, I consider them great. More
by LorryL
Other Employees Tagged: Moe Laraki, Mark Rodgers, John Brennan , Zach Catrambone
June 15, 2021
Knowledgeable and friendly. Great service. Kept me updated through the entire service process. I keep bringing my Subaru back to the Service department because I trust the quality of work and customer updated through the entire service process. I keep bringing my Subaru back to the Service department because I trust the quality of work and customer service is great! More
by Cl_gibble
June 13, 2021
The best customer service around!!They clearly care The best customer service around!! They clearly care about making sure that we get all our needs met. Everyone at Concordville is super nice and he The best customer service around!! They clearly care about making sure that we get all our needs met. Everyone at Concordville is super nice and helpful! More
by ivyharlev
Other Employees Tagged: Mark Rodgers, John Brennan , Zach Catrambone, Ken Cooper, Lauren Scannapieco, Taylor Thornton
June 13, 2021
your service center employees are courteous and professional and helpful I would recommend your service department to others more often then not because of professionalism professional and helpful I would recommend your service department to others more often then not because of professionalism More
by polarbear57
June 13, 2021
Service for my Subaru was excellent.I opted for the 4 Service for my Subaru was excellent. I opted for the 4 hour wait on the 60,000 mile check up. Sat with my obedience trained Yellow lab. During my w Service for my Subaru was excellent. I opted for the 4 hour wait on the 60,000 mile check up. Sat with my obedience trained Yellow lab. During my wait, I received several up dates on the service time remaining... Took my dog for a walk, gave her a snack, a little water, and while she took a nap I read a cooking magazine. Oh my, it's time to go! What a relaxing morning! My service coordinator was super awesome. She explained all my options and their costs and constantly communicated with my technician/mechanic for up dates. Thanks for preparing an enjoyable "wait time" for myself and dog! Paula and Nana, the English Yellow Lab More
by PMANERCHIA
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