Melissa McElwee | Page 65

Very timely and everyone I came in contact with was extremely friendly. The whole experience was relaxing. Suggestion: Benches outside for people waiting that would rather be outside. extremely friendly. The whole experience was relaxing. Suggestion: Benches outside for people waiting that would rather be outside. More

by RAREJBIRD Verified Customer Verified Customer

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Melissa has been a consistent, helpful advisor. There was a problem with the incorrect email for me in the "system," which Melissa and her colleague fixed. was a problem with the incorrect email for me in the "system," which Melissa and her colleague fixed. More

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Melissa is a great, service leader. Melissa is very customer-focus, courteous, and prompt. Melissa listens to your car troubles, diagnoses the problem, and solves it. customer-focus, courteous, and prompt. Melissa listens to your car troubles, diagnoses the problem, and solves it. More

by DIANNELMCMILLAN Verified Customer Verified Customer

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Melissa was very friendly and Went out of her way to Melissa was very friendly and Went out of her way to provide excellent customer service. Because of her professionalism I will not hesitate on consi Melissa was very friendly and Went out of her way to provide excellent customer service. Because of her professionalism I will not hesitate on considering returning to have my vehicle serviced. More

by DCHENGER@aol.com Verified Customer Verified Customer

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Great experience! Thanks for being so customer orientation! Very friendly and clear communication , proactive in explanations , great overall . I would recommend it to friends . Thanks orientation! Very friendly and clear communication , proactive in explanations , great overall . I would recommend it to friends . Thanks More

by TAHROM Verified Customer Verified Customer

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Easy to make an appointment, and I was greeted and served as soon as I arrived. My battery was tested and replaced quickly, and I was on my way. Overall it was a good experience. as soon as I arrived. My battery was tested and replaced quickly, and I was on my way. Overall it was a good experience. More

by UVILLE Verified Customer Verified Customer

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My first time at Concordville Subaru, and won’t be the last! I had some car troubles last weekend and talked to Melissa, who was incredibly friendly and really paid attention to my dilemma. She assured me last! I had some car troubles last weekend and talked to Melissa, who was incredibly friendly and really paid attention to my dilemma. She assured me that my car (2016 Crosstrek) was in good hands, and would be able to be seen on Monday. I had it towed to the dealership and she let me know when it had arrived. Melissa continued to stay in touch with me and provide updates for the entire time my car was there. Excellent service and communication! My car was seen and ready for pickup by Monday afternoon, the fastest service I’ve ever experienced with a garage or dealership. Melissa was an excellent point of contact the entire time. I picked up my car on Tuesday afternoon, and the gentleman who helped me check out was very kind and attentive as well. I am sorry, I do not remember his name, but I’d like to give him a shoutout as well. Great team at Concordville! More

by sclaireosborne Verified Customer Verified Customer

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Professional and efficient all around. No problems at all. Place was very clean and inviting. And of course very happy to get a car wash! all. Place was very clean and inviting. And of course very happy to get a car wash! More

by Bztarheel Verified Customer Verified Customer

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Fantastic customer service from start to finish!! Highly recommend this dealership! Everyone from sales to the service department are quality people who care about their customers!! recommend this dealership! Everyone from sales to the service department are quality people who care about their customers!! More

by GROBINSON5 Verified Customer Verified Customer

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Excellent customer service. Keep you informed while waiting for your vehicle. Notify you of upcoming services due for your car. Courtesy vehicle provided if needed. waiting for your vehicle. Notify you of upcoming services due for your car. Courtesy vehicle provided if needed. More

by WKEECH Verified Customer Verified Customer

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