Melissa McElwee | Page 70

Overall happy but was told the problem that I returned for was due to work done elsewhere. Took it back to the other place and they said the problem had nothing to do with the work they did and was relat for was due to work done elsewhere. Took it back to the other place and they said the problem had nothing to do with the work they did and was related to the faulty tie rod…. Very annoying More

by alananess Verified Customer Verified Customer

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Ease of appt. Efficient teamwork in checking in and outfitting me w/loaner. Listened carefully to my concerns and remarks re car's operation. Communication above average in every way. outfitting me w/loaner. Listened carefully to my concerns and remarks re car's operation. Communication above average in every way. More

by Maurashrdn Verified Customer Verified Customer

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The Customer Service was excellent as always with Melissa...Quick and thorough work by the service team. Concerns or questions are always anwered or addressed properly. Melissa...Quick and thorough work by the service team. Concerns or questions are always anwered or addressed properly. More

by FrankFerro Verified Customer Verified Customer

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Above and beyond the call of service. Always appreciate this dealership for their mechanical expertise as well as their superb customer service. I appreciate all you do this dealership for their mechanical expertise as well as their superb customer service. I appreciate all you do More

by Whosethis1212 Verified Customer Verified Customer

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I received a reminder for service scheduled it through I received a reminder for service scheduled it through my app and drove right in to the beautifully well kept service bay and was greeted immediately I received a reminder for service scheduled it through my app and drove right in to the beautifully well kept service bay and was greeted immediately. No wait time, spoke with the service department, they graciously answered my questions, called me when they were finished and again no wait time, not that waiting is a bad thing. But absolutely the beat service department I have ever dealt with in the almost 30 years I have had cars.. Courteous efficient and knowledgeable. Sooo happy I purchased a Subaru from Concord like and I will continue to use Concordville ❤️service department Thank you More

by MishGiles Verified Customer Verified Customer

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Melissa is always so helpful, honest, and caring. I trust her and I’m happy to say that she has been helping me as a Subaru customer for years. She’s an awesome asset and I hope you guys value her efforts an her and I’m happy to say that she has been helping me as a Subaru customer for years. She’s an awesome asset and I hope you guys value her efforts and her friendly disposition with customers. Thank you as always Melissa and the service crew/techs! :) More

by jrgretsch6120 Verified Customer Verified Customer

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Everything good with buying my cars hereGreat Everything good with buying my cars here Great dealership Only issue was detailed of new car Needed a little more detail for both exterior and inte Everything good with buying my cars here Great dealership Only issue was detailed of new car Needed a little more detail for both exterior and interior Raining that day so probably the issue More

by Howard Simon Verified Customer Verified Customer

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They did alot more than I realized needed to be done at the time. But it was all done with my OK and their knowledge. the time. But it was all done with my OK and their knowledge. More

by waide.h Verified Customer Verified Customer

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The service was great. Very friendly service staff, both knowledgeable and efficient. Our 2018 Subaru Legacy was serviced and returned nice and clean. As always, well done. Thanks Mark was great, Melissa an knowledgeable and efficient. Our 2018 Subaru Legacy was serviced and returned nice and clean. As always, well done. Thanks Mark was great, Melissa and Ken from past visit were very good too! More

by JWHAMILL3 Verified Customer Verified Customer

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Excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excel excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service More

by Slanahan58 Verified Customer Verified Customer

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