Melissa McElwee
Melissa McElwee at Concordville Subaru
Refer Me

Melissa McElwee | Page 69

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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5.0
703 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

English English

5.0

703 Reviews

Write a Review

703 Reviews of Melissa McElwee

April 29, 2021

Dealership Rating
Employee Rating

Perfect assistance. Pleasant surroundings. Car returned washed. It was only a 15,000 mile service so not much more to say except thank you very much More

by My subaru
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 30, 2021

Concordville Subaru responded

We're glad to be of service! Thank you for choosing Concordville Subaru and thank you for leaving us a review!

April 29, 2021

Dealership Rating
Employee Rating

Great friendly service Quality serviceAbility to make Great friendly service Quality service Ability to make appointment that fit my schedule Making me write 25 words is annoying and next time I ma More

by MALEFICENT1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Concordville Subaru responded

Thank you for taking the time to leave us a review. We appreciate your feedback and hope to work with you again in the future!

April 28, 2021

Dealership Rating
Employee Rating

Very professional staff.High quality customer care.I Very professional staff. High quality customer care. I strongly recommend Concordville Subaru. My trunk issue was solved quickly . I could easily More

by Francesco
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan, Lauren Scannapieco , Zach Catrambone, Ken Cooper, Taylor Thornton

Apr 28, 2021

Concordville Subaru responded

We appreciate your recommendation, Francesco! Thank you for choosing Concordville Subaru.

April 27, 2021

Dealership Rating
Employee Rating

I have dealt with everyone from Service at one time or another and have found all to be very helpful, courteous and professional. I especially have dealt with Kenny for many years and have a lot of conf More

by LDHOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, Lauren Scannapieco , Ken Cooper

Apr 27, 2021

Concordville Subaru responded

Thank you for the 5 star review! We're glad to know that Kenny and the rest of our service team have always made your experience with us a great one. Your safety is a top priority for us and will always be!

April 25, 2021

Dealership Rating
Employee Rating

Melissa was very professional and attentive. I felt confident of the work being performed and would highly recommend the service department. I look forward to when Subaru makes an electric forester. More

by manorlords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Concordville Subaru responded

Thank you for leaving some positive feedback! We are very glad to hear that Melissa was attentive and helped to make your experience with our service department a great one. Have a great day!

April 24, 2021

Dealership Rating
Employee Rating

Always take good care of us. Never had the problems we had with other dealerships. Very happy we switched to Subaru. Everything is much more reliable. More

by TSCHN100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Laraki, Jill Quale, John Shields , Ken Cooper

Apr 26, 2021

Concordville Subaru responded

Thank you for taking the time to leave us some positive feedback! We are glad that you switched as well and are happy to help in any way that we can!

April 22, 2021

Dealership Rating
Employee Rating

Very respectful and knowledgeable. Actually helped us buy a new subaru and we kept our older one. Melissa's professionalism is one of the reasons we come back. More

by Dmagen1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Still

Apr 22, 2021

Concordville Subaru responded

Hi Dmagen1026, we're happy you found our staff to be so supportive during your experience here at Concordville Subaru. We hope you continue to choose us for all your automotive needs! Take care!

April 20, 2021

Dealership Rating
Employee Rating

They are wonderful from moment you schedule to the second the service is complete. They go above and beyond, they keep you updated, and service has always been completed in timely manner. More

by MYRNASTP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers , Ken Cooper

Apr 21, 2021

Concordville Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Concordville Subaru. We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2021

Dealership Rating
Employee Rating

Great service all around and very thorough as usual!! Wouldn’t have anyone else work on my wrx!!! When the time comes I’ll be buying my next car from concordville Subaru More

by STACKS556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, John Brennan, Lauren Scannapieco , Zach Catrambone, Ken Cooper, Taylor Thornton

Apr 19, 2021

Concordville Subaru responded

We're happy to hear that you had such a nice experience with us, STACKS556. We appreciate your business and hope to see you again!

April 15, 2021

Dealership Rating
Employee Rating

I am out of warranty but travel 25 minutes to have my car serviced Every one is fantastic. I feel safer in my car when you look it over. Thanks More

by PJREISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers

Apr 15, 2021

Concordville Subaru responded

Hi PJREISE, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

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