Melissa McNeill

Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business. More

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As always Excellent Service!!! Melissa always provides Excellent Customer Service and is prompt to help with any questions!!! Thank you so much!!! Excellent Customer Service and is prompt to help with any questions!!! Thank you so much!!! More

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Today I leased my 4th Rav4 from Halterman's, 2nd hybrid. Chris went out of his way to please & get me the deal I wanted. A pleasant buying experience from a dealer with an outstanding service department. Chris went out of his way to please & get me the deal I wanted. A pleasant buying experience from a dealer with an outstanding service department. More

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The service were great really enjoy Mr. Wilson help me The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitel The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again More

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everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting. what we were looking for rodney very knowledgable of car and price is what we were expecting. More

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Friendly and efficient. As the title suggest friendly and efficient. The folks are always welcoming and eager to assist. The provide the necessary help in getting the prope As the title suggest friendly and efficient. The folks are always welcoming and eager to assist. The provide the necessary help in getting the proper service at the proper time. The work is executed efficiently limiting your wait time. More

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Great Service Melissa is great! She is the only one who has been consistent and reliable with feedback and adhering to my request. She is my number one pick when I Melissa is great! She is the only one who has been consistent and reliable with feedback and adhering to my request. She is my number one pick when I come for car service. More

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Quick Diagnosis, Repair and Out A spontaneous visit for a dashboard light was diagnosed and repaired within a hour. Covered by warranty the part was at no cost. Our customer repair r A spontaneous visit for a dashboard light was diagnosed and repaired within a hour. Covered by warranty the part was at no cost. Our customer repair reception was friendly and welcome, even without a scheduled appt. Quick, easy, warm reception. More

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car service my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location ' More

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Excellent Melissa is an asset to your corporation! Have been dealing with her for years and she is awesome!always a great experience! Will continue to get serv Melissa is an asset to your corporation! Have been dealing with her for years and she is awesome!always a great experience! Will continue to get service done at Haltermans! More

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