Melissa Sutton | Page 16
Service Advisor
Larry H. Miller Hyundai Peoria
8425 W. Bell Road
Peoria, AZ 85382
BIRTH PLACE: PHOENIX PREVIOUS OCCUPATION: INSURANCE AGENT HOBBIES: RUNNING AFTER MY KIDS
Read moreDealership Experience
6 yrs, 5 mos
Industry Experience
24 yrs, 5 mos
159 Reviews
Write a Review159 Reviews of Melissa Sutton
April 03, 2021
Top notch service- friendly, professional, values customer’s time. Always delivers customer service excellence. It is good to see a familiar face and know you’re going to be well taken care of. customer’s time. Always delivers customer service excellence. It is good to see a familiar face and know you’re going to be well taken care of. More
April 01, 2021
I bought a Hyundai Palisades a short time ago from Larry Miller. I wish at this point I had never seen the car. It has 4561 miles on it and I have had to bring it in twice so far for repair. The first time Miller. I wish at this point I had never seen the car. It has 4561 miles on it and I have had to bring it in twice so far for repair. The first time it refused to recognize any of the smart keys at the grocery store and stranded us. Larry Milller really didn’t find anything wrong and reset the system and so far it hasn’t done it again. We’re waiting. Today as I was doing errands I smelled a burning smell. I was pulling in to park and going into a store. I assumed since it’s a 2021 Palisade with 4561 miles it must be something else. Came out no air, compressor gone. Drove to Larry Miller. No one in service area came over or seemed to care. Inside I did find someone to handle the issue, but the attitude was definitely a “ Well I don’t understand why you’re so upset.” I guess if you buy a Hyundai this is to be expected. I’ll be trading my 1 and a half month old car very soon. More
March 13, 2021
Very fast friendly and effective. Super easy to make the appointment by phone, took my car in a couple minutes early. Finished the work roughly ten minutes sooner than the estimated time. appointment by phone, took my car in a couple minutes early. Finished the work roughly ten minutes sooner than the estimated time. More
Other Employees Tagged: Ashleigh Ray, Mark Castleman , Dirk Dunham, Craig Mathias, Ana Nadjalin
March 06, 2021
The dealership has been great they've always called us and let us know where we're at on oil changes and I will definitely refer them to my friends on service and buying a car fact we're probably going to and let us know where we're at on oil changes and I will definitely refer them to my friends on service and buying a car fact we're probably going to trade her car in and go with that Palisade thanks again for everything you guys are great More
January 21, 2021
Love Larry Miller Hyundai. Melissa my service agent is professional and always provides a great experience. Melissa always remembers me when I bring in my vehicle for service!! 5 STARS thank you Melissa!! professional and always provides a great experience. Melissa always remembers me when I bring in my vehicle for service!! 5 STARS thank you Melissa!! More
January 15, 2021
Professional, prompt,informative, and very pleasant to work with. Always a great experience at your facility. Will deal with one of your partner stores for next car. work with. Always a great experience at your facility. Will deal with one of your partner stores for next car. More
December 19, 2020
Larry H. Miller Hyundai Peoria is the best thanks to Melissa Sutton! Very informative through conversation and text updates. You have a customer for life. Melissa Sutton! Very informative through conversation and text updates. You have a customer for life. More
December 15, 2020
Great and fast oil change and tire rotation service! All done in 1/2 hour including washing my car! This was the fastest service by any dealership thus far. The employees were very friendly and helpful. Exc done in 1/2 hour including washing my car! This was the fastest service by any dealership thus far. The employees were very friendly and helpful. Excellent job. Thank you! More
Other Employees Tagged: Mark Castleman
November 07, 2020
Rich/Coach was amazing and very patient. Everyone I met made the whole situation as comfortable as possible and thoroughly explained everything. I appreciate their services! made the whole situation as comfortable as possible and thoroughly explained everything. I appreciate their services! More
Other Employees Tagged: Dshon Warren, Rich Metcalf