Melissa Sutton
Melissa Sutton at Larry H. Miller Hyundai Peoria
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Melissa Sutton | Page 16

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

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4.9
159 Reviews

BIRTH PLACE: PHOENIX PREVIOUS OCCUPATION: INSURANCE AGENT HOBBIES: RUNNING AFTER MY KIDS

Dealership Experience

6 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

4.9

159 Reviews

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159 Reviews of Melissa Sutton

April 03, 2021

Dealership Rating
Employee Rating

Top notch service- friendly, professional, values customer’s time. Always delivers customer service excellence. It is good to see a familiar face and know you’re going to be well taken care of. More

by k_jones1980
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 05, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for your wonderful review. We hope to work with you again soon! - Rick Trinkl, General Manager

April 01, 2021

Dealership Rating
Employee Rating

I bought a Hyundai Palisades a short time ago from Larry Miller. I wish at this point I had never seen the car. It has 4561 miles on it and I have had to bring it in twice so far for repair. The first time More

by eileennbill
Customer Service
Friendliness
Recommend Dealer
No
Apr 06, 2021

Larry H. Miller Hyundai Peoria responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that your vehicle has had issues, so shortly after you purchased it. For this reason, our shop foreman immediately diagnosed you’re concern minutes after you arrived that afternoon and stayed late to ensure that your vehicle would be completed and working properly that same day that you came in. Thank you for your patience and for allowing us to clean up your vehicle and hand deliver it back to you at your home for the inconvenience. If I can every assist you with anything, please call me directly. – Kevin Naylor, Fixed Operations Director, (480) 234-7895

March 13, 2021

Dealership Rating
Employee Rating

Very fast friendly and effective. Super easy to make the appointment by phone, took my car in a couple minutes early. Finished the work roughly ten minutes sooner than the estimated time. More

by gammo61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Ray, Mark Castleman , Dirk Dunham, Craig Mathias, Ana Nadjalin

Mar 15, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

March 06, 2021

Dealership Rating
Employee Rating

The dealership has been great they've always called us and let us know where we're at on oil changes and I will definitely refer them to my friends on service and buying a car fact we're probably going to More

by Chad.Masciotra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 08, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

January 21, 2021

Dealership Rating
Employee Rating

Love Larry Miller Hyundai. Melissa my service agent is professional and always provides a great experience. Melissa always remembers me when I bring in my vehicle for service!! 5 STARS thank you Melissa!! More

by Jill Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

January 15, 2021

Dealership Rating
Employee Rating

Professional, prompt,informative, and very pleasant to work with. Always a great experience at your facility. Will deal with one of your partner stores for next car. More

by taylor081552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 15, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Rick Trinkl, General Manager

December 19, 2020

Dealership Rating
Employee Rating

Larry H. Miller Hyundai Peoria is the best thanks to Melissa Sutton! Very informative through conversation and text updates. You have a customer for life. More

by Wesley Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 21, 2020

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future!

December 15, 2020

Dealership Rating
Employee Rating

Great and fast oil change and tire rotation service! All done in 1/2 hour including washing my car! This was the fastest service by any dealership thus far. The employees were very friendly and helpful. Exc More

by Kwarsco11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Castleman

Dec 16, 2020

Larry H. Miller Hyundai Peoria responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Rick Trinkl, General Manager

November 07, 2020

Dealership Rating
Employee Rating

Rich/Coach was amazing and very patient. Everyone I met made the whole situation as comfortable as possible and thoroughly explained everything. I appreciate their services! More

by Khami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren, Rich Metcalf

Nov 09, 2020

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

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