Melissa Wilson
Melissa Wilson at Honda of Kenosha

Melissa Wilson | Page 9

Client Care Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.6
130 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

19 yrs

4.6

130 Reviews

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130 Reviews of Melissa Wilson

May 19, 2021

Dealership Rating
Employee Rating

The atmosphere was great :)) .. the show room was clean and cozy. .. the staff was friendly and helped a lot... i would defiinetly come back for another car :)) More

by Cinder
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ritchie Sutton, Cory Wilson

May 20, 2021

Honda of Kenosha responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honda of Kenosha!

May 14, 2021

Dealership Rating
Employee Rating

They undervalued my trade. They told me buying a used model would only save me $1500 from the new model. The deal for my car was $15444 and when I got to the financial guy (after an hour and a half wait) More

by giggle5783
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Amos Longanecker , Mousa Abuhassan, Salesman Donald rees

May 31, 2021

Honda of Kenosha responded

Thank you for bringing this to our attention. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We appreciate all customer feedback as it allows us to learn and make improvements, and we hope that we will have the opportunity to speak with you directly so we can address your concerns.

May 01, 2021

Dealership Rating
Employee Rating

Transaction was quick and professional. Sales manager Nate made process to the point and my sales representative “J” was extremely thorough and very pleasant to deal with. Once transaction moved to the More

by cwd.anderson1@outlook.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Haggerty , Jailene Ramirez, Business manager. Believe Mr Martinez

May 02, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nate and Jailene delivered such a great experience!

April 28, 2021

Dealership Rating
Employee Rating

While the dealership was purchased 6 yrs ago. I found that Anthony Lee remains to be one of their most trustworthy employees. I recommend him. More

by Elise Shelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lee, Amos Longanecker , Marc Bardi

Apr 29, 2021

Honda of Kenosha responded

Thank you, Elise, for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Anthony is always able to help, and we hope to see you again!

April 27, 2021

Dealership Rating
Employee Rating

TONY WAS VERY HELPFUL FROM BEGINNING CONTACT TO SALES COMPLETION WITH RESPECT TO PHONE, INTERNET, AND IN PERSON COMMUNICATION. BOTH MY WIFE JEANNE, AND I AM CERTAIN WE FOUND A NEW LOCATION TO HANCLE OU More

by woodywalmsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lee, Amos Longanecker

Apr 27, 2021

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tony to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

April 09, 2021

Dealership Rating
Employee Rating

Tricked me into coming in for a great internet price...salesman Jim was ok but handed us to a snake, Amos the finance guy, who pulled a fast one on me. Did not offer to go over the final purchase More

by ranvmiller
Recommend Dealer
No

Other Employees Tagged: Jim Spink, Amos Longanecker , Mousa Abuhassan

Apr 26, 2021

Honda of Kenosha responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 12, 2021

Dealership Rating
Employee Rating

Great customer service at Honda of Kenosha. The service department employees truly care about giving great service to each customer. Generally work with Joe who is a caring individual, not a pushy person b More

by Bmentek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton, Amos Longanecker , Mike Semik, Cory Wilson, Randy Wilson

Mar 12, 2021

Honda of Kenosha responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 13, 2021

Dealership Rating
Employee Rating

I got new tires in the van and some how a wheel lug was damaged. I was able to scheduled my appointment pretty much at my leisure. Once I arrived for my appointment I was pretty much in and out. The staff More

by bjlittel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2021

Honda of Kenosha responded

It's great to hear that we were able to help you out in a timely manner. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

February 09, 2021

Dealership Rating
Employee Rating

Joe was very helpful getting my new tires and alignment set up on my 2018 Civic si. I’ll be bringing all cars to Honda for now in to be serviced. - Bo Erwin More

by BO.ERWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Honda of Kenosha responded

Bo, Thank you for your business and this review. We're happy to hear Joe and our service team were able to serve you and demonstrate our commitment to great service on your Civic SI. If there is anything we can assist you with in the future, please let us know.

February 02, 2021

Dealership Rating
Employee Rating

My car was taken in fixed in a timely manner. They even let me use a car. They went over the top. I would recommend them to everyone. More

by annie0810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cutts, Karmala Sutton, Amos Longanecker , Mike Semik, Cory Wilson, Randy Wilson

Feb 02, 2021

Honda of Kenosha responded

Annie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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