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Melvin Alston
Melvin Alston at Jim Hudson Lexus

Melvin Alston | Page 7

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
315 Reviews
5.0

315 Reviews

Write a Review

315 Reviews of Melvin Alston

November 07, 2024

Dealership Rating
Employee Rating

Always professional! Love Shaun because he is easy to work with in the service department and always takes great care of his customers! The only other person I would work More

by TheMrsMusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Best, Shaun Crosier, Tanner Carnes , Kimberly, she sets appointments for the service department

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Nov 07, 2024

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Shaun and Tanner have been providing excellent service at Jim Hudson Lexus of Columbia. We appreciate your trust in us and look forward to continuing to take care of all your needs!

October 11, 2024

Dealership Rating
Employee Rating

Excellent professional service. Advised what services would be provided and kept me updated as to the progress. More

by bbranham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Sam Mercado, Shaun Crosier, Danny Chupek, Erik Due, Danil Weih, Tanner Carnes , Deanna

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Oct 11, 2024

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

October 04, 2024

Dealership Rating
Employee Rating

My service advisor consistently gets the job done. My vehicle is always repaired correctly the first. I’ve never had to bring it back for a problem. I have complete confidence is Melvin Alston and Jim More

by I. B. Watchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Jim Hudson Lexus responded

We're delighted to hear that Melvin and the team at Jim Hudson Lexus of Columbia have earned your trust with their reliable service! Thank you for sharing your experience. We appreciate it!

September 20, 2024

Dealership Rating
Employee Rating

Jim Hudson Lexus is a dealership that aims to satisfy it's customer's service. More

by Sandra
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Camille Muna

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Sep 23, 2024

Jim Hudson Lexus responded

Thanks so much, Sandra. We look forward to your next visit to Jim Hudson Lexus of Columbia!

September 17, 2024

Dealership Rating
Employee Rating

Great customer service! Everyone is so nice. Still loving my Lexus ES350! Thank you Lexus! More

by amclaurin80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Carnes, Todd Berry

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Sep 17, 2024

Jim Hudson Lexus responded

We're so glad your experience with Jim Hudson Lexus of Columbia has been notably positive. Thanks for choosing us - here's to many more happy miles in your ES 500!

September 17, 2024

Dealership Rating
Employee Rating

This service department is dependable, customer focused, and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . More

by shellydunphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Crosier, Danny Chupek

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Sep 17, 2024

Jim Hudson Lexus responded

Thank you for your recommendation! We're glad to hear that you've had such a positive experience with our service department. It's great to know that our team's clear communication and professionalism made an impact. If you need anything in the future, we’re here to help!

September 14, 2024

Dealership Rating
Employee Rating

Good points— analysis of car history, appropriate service, complete car wash, good waiting area, offers loaner vehicle. More

by Hudsonmacmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared

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Sep 16, 2024

Jim Hudson Lexus responded

Thank you for highlighting our commitment to top-tier service at Jim Hudson Lexus of Columbia. It's always our aim to ensure your satisfaction - safe travels!

August 24, 2024

Dealership Rating
Employee Rating

Excellent customer service provided by Melvin Alston and service technician! It was an absolute exceptional experience! More

by Black Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2024

Jim Hudson Lexus responded

Thank you for sharing your exceptional experience with Melvin and our service technician at Jim Hudson Lexus of Columbia! We're delighted to hear about the excellent customer service you received.

August 07, 2024

Dealership Rating
Employee Rating

Our service consultant, Melvin, always take very good card of us. Would recommend him to friends. More

by annerichardson1Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2024

Jim Hudson Lexus responded

Thank you for the great review. We look forward to seeing you again at Jim Hudson Lexus of Columbia!

August 03, 2024

Dealership Rating
Employee Rating

Excellent job and customer service I am very pleased with your job thank you sll More

by Dhanam19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 05, 2024

Jim Hudson Lexus responded

It is our pleasure to assist you with your service needs. Thanks for choosing Jim Hudson Lexus of Columbia!

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