Sam Mercado

We know they are very professional in all that they do, the service department staff is the best.. keep up the good work that shows at every visit. the service department staff is the best.. keep up the good work that shows at every visit. More

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I am well pleased with the curticy and attention to detail that I have always received since the beginning of our business relationship. detail that I have always received since the beginning of our business relationship. More

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These guys are great they always tell you when you can get worked in and keep you updated via text and video you know your car is in good hands get worked in and keep you updated via text and video you know your car is in good hands More

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Service with a smile. Sam and the Service Crew are true Professionals. Keep aiming high. Sam and the Service Crew are true Professionals. Keep aiming high. More

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Michael Sopala and the Lexus Office was very supportive & helpful. The process was thorough and done in a quick timely manner. Any questions were answered well & promptly. Thank you!!! helpful. The process was thorough and done in a quick timely manner. Any questions were answered well & promptly. Thank you!!! More

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Outstanding customer service! Will never take my Lexus anywhere else! Knowledgeable and courteous staff, always on top of everything. Will never take my Lexus anywhere else! Knowledgeable and courteous staff, always on top of everything. More

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Great customer service, quick turnaround, good amenities. It is always a great experience at Jim Hudson Lexus It is always a great experience at Jim Hudson Lexus More

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I appreciate the thorough inspection. The receptionists need better training for scheduling appointments. I was there for FOUR hours. A courtesy car was never offered to me. There were pl The receptionists need better training for scheduling appointments. I was there for FOUR hours. A courtesy car was never offered to me. There were plenty of snacks to tide me over the lunch hour. More

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This is my 3rd Lexus I have bought from this gentleman. He is no longer my salesman but he is now ‘family’. He is courteous, knowledgeable and genuine. From the beginning he has been someone who I felt lik He is no longer my salesman but he is now ‘family’. He is courteous, knowledgeable and genuine. From the beginning he has been someone who I felt like I have known a long time. Each car he has delivered a step up from the last. He knows what I like. He has always treated me like I am special. He always has a sign greeting me at the door. He always acknowledges me for my military service. Any time someone compliments me for my car, I recommend him. You truly have someone special there. I hope you never lose him for he is really an asset to your company. Because of him I will always buy Lexus. Besides you guys really take care of your vehicles and I love that. Thank you Lalo. You are the best! More

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Very professional and friendly. Very service and product knowledgeable. Status snd completion on repairs were very tomely. Very service and product knowledgeable. Status snd completion on repairs were very tomely. More

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