Meredith Kay | Page 9

Great service department! Great manager and great service representative. Not much else say but great! Great manager and great service representative. Not much else say but great! More

by BARBEEKK Verified Customer Verified Customer

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On VERY short notice, literally within 10mins of my phone call, my car was being attended to, not a major event, the parts staff met me in the parking lot due to my time constraints, had me fixed up and read call, my car was being attended to, not a major event, the parts staff met me in the parking lot due to my time constraints, had me fixed up and ready to go within minutes of entering the parking lot, then the service staff was on it. I needed a new battery; Meredith was aware of an issue Subaru batteries were having and took care of the battery cost!! Then I decided to purchase new tires-on a whim, I knew we were going to need them soon, so thought why not now. Service dept was able to get me in that day, replace the tires, do a 4-wheel alignment and I got to drive a really cool electric Subaru home!! I am super satisfied with the customer service at Subaru of Columbia-parts and service are OUTSTANDING to work with!! More

by cartercomplex Verified Customer Verified Customer

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Always great service. Was in for routine maintenance and they did an update to the car to fix a fuel rail check engine light I’ve had a few times. In and out as normal. Was in for routine maintenance and they did an update to the car to fix a fuel rail check engine light I’ve had a few times. In and out as normal. More

by JRUTZALVAREZ Verified Customer Verified Customer

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Have always received wonderful service from the staff. Most of them that we work with have been there a long time. Keep them!! Most of them that we work with have been there a long time. Keep them!! More

by DAUFR Verified Customer Verified Customer

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great customer service polite and done in a timely manner. will defiatley be returning soon. manner. will defiatley be returning soon. More

by RENTALS3 Verified Customer Verified Customer

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Subaru of Columbia is ONE of the BEST Vehicle Dealerships in Columbia, Missouri Every level of staff here is fantastic. River Hopkins is ONE of the BEST service advisors , I met in my 4 X DECA Dealerships in Columbia, Missouri Every level of staff here is fantastic. River Hopkins is ONE of the BEST service advisors , I met in my 4 X DECADES living and dealing with Car Dealerships in the USA; in the states of New York , New Jersey , Missouri ( Ballwin, Columbia). More

by SRIYAN Verified Customer Verified Customer

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The service department is outstanding. Nan, River, and the service department manager, Meredith are some of the best people you will ever meet. Kind, friendly, helpful, and knowledgeable. Nan, River, and the service department manager, Meredith are some of the best people you will ever meet. Kind, friendly, helpful, and knowledgeable. The technicians are top notch. More

by CALVIN.CRA Verified Customer Verified Customer

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The worst experience I’ve ever had with a service dept. they didn’t do a complete inspection, did minimal. I paid for what they did. They didn’t do oil change or tire rotation as I asked. Said when I came they didn’t do a complete inspection, did minimal. I paid for what they did. They didn’t do oil change or tire rotation as I asked. Said when I came back to get brakes on they would do it then. I declined as they already lost my trust. They had a bill made up, assuming I would have my oil changed with the added $150. I had already talked to another Subaru service and they were shocked. The will do a full inspection including checking CVT for free when the change my oil and rotate tire. They are concerned for my safety not just greedy. No I will never go back!!!River should be fired and the management needs to go through Subaru training!!! More

by KSWILLI2122 Verified Customer Verified Customer

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The work was well done and it is was done on time. No issues with the service. No issues with the service. More

by GREENLIEF.MICHAEL Verified Customer Verified Customer

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I keep my Subaru because of my service department. They deliver. above & beyond.. I can always rely on them. They deliver. above & beyond.. I can always rely on them. More

by TURNERC73 Verified Customer Verified Customer

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