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Merrell Middleton
306 Reviews
306 Reviews
Write a ReviewDealership Experience
12 yrs
Languages Spoken
English
306 Reviews of Merrell Middleton
July 29, 2020
As always, Westside Lexus caters to their customers. Emailed Merrell and asked about exchanging my current leased car with a newer car. Gave him 3 colors and told him what I wanted on the car and about Emailed Merrell and asked about exchanging my current leased car with a newer car. Gave him 3 colors and told him what I wanted on the car and about how much I wanted to pay (no more than current lease. He was able to meet my request and I was only in the dealership for a ma1.25 hours from the time I walked in to the time I drove out with a new car. Fantastic job during this crazy 2020 year. Nam was super efficient with the lease details and was able to help get me closer to the amount I wanted to pay monthly by lowering my annual mileage since I work at home full time. Great job once again Westside Lexus. See you for the first oil change at some point. More
by rzgarba
Verified CustomerOther Employees Tagged: Nam Pham
July 21, 2020
Merrell has a great customer service, very professional and knowledgeable; made my wife and myself comfortable. Its was overall a good experience, definitely referring my family and friends and knowledgeable; made my wife and myself comfortable. Its was overall a good experience, definitely referring my family and friends More
by jybryl
July 19, 2020
Everyone was helpful and knowledgeable about what I needed as a customer. I was impressed by the quality of time and patience they all exhibited. needed as a customer. I was impressed by the quality of time and patience they all exhibited. More
by etienne.angela
Other Employees Tagged: Nam Pham
July 17, 2020
Service was excellent No wait time and car was done in a Service was excellent No wait time and car was done in a timely manner I was given a loner car The service lady was friendly Service was excellent No wait time and car was done in a timely manner I was given a loner car The service lady was friendly More
by kellyshe76
Other Employees Tagged: Kathleen Arms
July 16, 2020
Great experience on my recent Lease of an RX350. Mary Margaret and Merrill should be commended for their outstanding service and attention to detail. Joe Untermeyer Margaret and Merrill should be commended for their outstanding service and attention to detail. Joe Untermeyer More
by JOEUNTERMEYER
Other Employees Tagged: Mary Margaret McGowan
July 13, 2020
Alex was great and had everything ready to go when I went to sign papers. The facilities were clean and everyone was wearing a mask to sign papers. The facilities were clean and everyone was wearing a mask More
by amyankowsky
Other Employees Tagged: Tracy Harbes, Ben Stephens, Clarice Schlinger , Charli Byers, John Parish, Alex Winnicki
July 09, 2020
First and foremost, I was very impressed with Merrell Middleton. He was so helpful and made buying my car less stressful than I expected. I really appreciate all the hard work he did. I have already reco Middleton. He was so helpful and made buying my car less stressful than I expected. I really appreciate all the hard work he did. I have already recommended him to several friends who will be buying a new Lexus this year. Also, all the employees are very polite and courteous. More
by Fran1957
Other Employees Tagged: Judy Patureau, Andrew Nagler
July 06, 2020
New car purchase This is the fourth Lexus our family has purchased from Westside Lexus throughout the years. As long as I continue to purchase Lexus cars, Westside wi This is the fourth Lexus our family has purchased from Westside Lexus throughout the years. As long as I continue to purchase Lexus cars, Westside will be the only dealership for me. Mary Margaret McGowan helped make the selection and acquisition a very pleasant experience. More
by LEONARDKARENLOYD
Other Employees Tagged: Travis Buck, Mary Margaret McGowan, Anil Sharma
