293 Reviews
Write a ReviewDealership Experience
11 yrs, 10 mos
Languages Spoken
English
293 Reviews of Merrell Middleton
May 19, 2020
Excellent experience. Got a great car at a good price. This is our 4th purchase from Westside. The service Merrell Middleton provided was great, he was fast and responsive to our needs. Once we decided to This is our 4th purchase from Westside. The service Merrell Middleton provided was great, he was fast and responsive to our needs. Once we decided to buy the RX350, it only took a few days to reach a deal. More
Other Employees Tagged: Gary Cohen, Lauren Goldman
May 15, 2020
Merrell always delivers a high level of professionalism & service. He takes time to listen to needs & concerns, then most importantly has or finds the answers. Thank you for everything! service. He takes time to listen to needs & concerns, then most importantly has or finds the answers. Thank you for everything! More
April 27, 2020
Morrell was a very good salesman. He was very knowledgeable and helpful. He wasn't like the typical pushy salesman, he laid all off my options out and helped me choose the one that was best for m knowledgeable and helpful. He wasn't like the typical pushy salesman, he laid all off my options out and helped me choose the one that was best for me based on the things I was looking for in a vehicle. He was very straight forward and I definitely appreciated that. I would definitely purchase from him again. More
April 18, 2020
I don’t usually suffer from indecision. The color choices for the NX are frankly boring! There was a pre-owned NX in royal blue that I loved. It was a 2017 model. The problem was, it was only $6,000 less tha for the NX are frankly boring! There was a pre-owned NX in royal blue that I loved. It was a 2017 model. The problem was, it was only $6,000 less than a brand new one. Eventually I chose the new one. Merrell was patient, and helpful without being pushy. I have bought many cars from Westside Lexus. Merrell was a pleasure to deal with. He never made me feel rushed. He was knowledgeable and friendly. He is typical of the Lexus family. More
Other Employees Tagged: Scott Bissonett , Steve Conrad
April 08, 2020
My experience with this dealership has always been great. The buying experience is easy and I was made to feel important and the service Dept is top notch. The buying experience is easy and I was made to feel important and the service Dept is top notch. More
Other Employees Tagged: Paul Rockett, Lauren Goldman , Andrew Tran
March 12, 2020
I had a very good experience just by asking about one of the cars I was interested in, and ended getting a new car under a great service, environment, and excepcional interaction! the cars I was interested in, and ended getting a new car under a great service, environment, and excepcional interaction! More
Other Employees Tagged: Judy Patureau, Mary Margaret McGowan , Edwar Guerrero, Alex Ruata
March 11, 2020
Fantastic customer service. I didn’t expect to purchase a vehicle that day but my sales consultant, Merrell Middleton made me an offer that I couldn’t refuse. He was very patient as we looked at different op vehicle that day but my sales consultant, Merrell Middleton made me an offer that I couldn’t refuse. He was very patient as we looked at different options since I was “just looking”. Needless to say, I love my new Lexus!!!!! More
March 11, 2020
Mary Margaret has gone out of her way to make this a good experience and overcame many obstacles! She made house calls and had the car delivered as my Mother is 87 and could not make it to the dealershi good experience and overcame many obstacles! She made house calls and had the car delivered as my Mother is 87 and could not make it to the dealership. Thank you MMM! More
Other Employees Tagged: Mary Margaret McGowan

