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Merrell Middleton
293 Reviews
293 Reviews
Write a ReviewDealership Experience
11 yrs, 10 mos
Languages Spoken
English
293 Reviews of Merrell Middleton
Verified Customer
February 16, 2020
Customer friendly. Customer service is exceptional. Everyone was helpful and informative. There was follow up after the sale, to ensure my satisfaction. I would recom Customer service is exceptional. Everyone was helpful and informative. There was follow up after the sale, to ensure my satisfaction. I would recommend Mary Margaret as a sales representative. More
by pamondruch
Other Employees Tagged: Andrew Nagler, Mary Margaret McGowan , Kevin Jacobson
December 29, 2019
THE BEST CUSTOMER SERVICE Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. Exceptional service, exceptional people. I appreciate them working with me to get into the car that I wanted, that is worth it’s weight in gold! Great team! More
by hoover72379
Other Employees Tagged: Paul Rockett, Jacob Hershman, Mary Margaret McGowan , Gerald Chomer, Kevin Jacobson, Bob Juge, Dale McMullen
December 22, 2019
Professional, friendly, courteous Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different typ Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different types of Lexus. Honesty More
by gladys.bueno
Other Employees Tagged: Judy Patureau
December 13, 2019
This was the best car buying experience of my life! Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would highly recommend him to anyone wanting to buy a new car. He knows his craft and he’s a good guy Ben Stevens and Alex Ruota we’re excellent also. Westside Lexus is the best Lexus dealership in Houston as far as I am concerned and I’m so glad I chose Westside Lexus over Sterling McCall where I bought my ToyotaRav4All those years ago More
by smorris8tx
Other Employees Tagged: Ben Stephens , Alex Ruata
December 04, 2019
RX purchase Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all docu Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all documents. Facility is beautiful. More
by B.PITTENGER2529
Other Employees Tagged: Homer Hsu, Ben Stephens , Edwar Guerrero
December 04, 2019
Great customer service Mr. Middleton was very friendly and professional from beginning to end. Finance department made the experience very quick and easy. I will definitely Mr. Middleton was very friendly and professional from beginning to end. Finance department made the experience very quick and easy. I will definitely recommend them in the future More
by Esimpson84
November 15, 2019
awesome! Great treatment and great service. All associates we dealt with did a great job. Would recommend to others. Liked that there was a nice clean dealersh Great treatment and great service. All associates we dealt with did a great job. Would recommend to others. Liked that there was a nice clean dealership with plenty of inventory More
by sid_sulhan
Other Employees Tagged: Mary Margaret McGowan , Kevin Jacobson, Eduardo (new car explanations)
November 09, 2019
Professionalism of Staff Prompt service and excellent customer service from Mary Margaret McGowan and her support people. It was evident that she wanted me to be happy in nego Prompt service and excellent customer service from Mary Margaret McGowan and her support people. It was evident that she wanted me to be happy in negotiating price. More
by MUMSYLOH
Other Employees Tagged: Mary Margaret McGowan , Kevin Jacobson
October 27, 2019
M. Middleton is by far one of the reasons I shop Westside Le The dealership has always met my exceptions. First class service with first class cars! I love my 2019 Lexus RX 350. Thank you Merrill. Appreciate a The dealership has always met my exceptions. First class service with first class cars! I love my 2019 Lexus RX 350. Thank you Merrill. Appreciate all your help in choosing my Lexus. More
by jeanfoty
