Merrell Middleton | Page 25

I don’t usually suffer from indecision. The color choices for the NX are frankly boring! There was a pre-owned NX in royal blue that I loved. It was a 2017 model. The problem was, it was only $6,000 less tha for the NX are frankly boring! There was a pre-owned NX in royal blue that I loved. It was a 2017 model. The problem was, it was only $6,000 less than a brand new one. Eventually I chose the new one. Merrell was patient, and helpful without being pushy. I have bought many cars from Westside Lexus. Merrell was a pleasure to deal with. He never made me feel rushed. He was knowledgeable and friendly. He is typical of the Lexus family. More

by Pam Verified Customer Verified Customer

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This is the forth LX460/470 our family has brought from Westside. Merrill my salesmen and Laura Brown my service rep do a great job. Westside. Merrill my salesmen and Laura Brown my service rep do a great job. More

by pdezev Verified Customer Verified Customer

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My experience with this dealership has always been great. The buying experience is easy and I was made to feel important and the service Dept is top notch. The buying experience is easy and I was made to feel important and the service Dept is top notch. More

by Llubbock Verified Customer Verified Customer

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I had a very good experience just by asking about one of the cars I was interested in, and ended getting a new car under a great service, environment, and excepcional interaction! the cars I was interested in, and ended getting a new car under a great service, environment, and excepcional interaction! More

by OSCAR.AQUINO Verified Customer Verified Customer

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Fantastic customer service. I didn’t expect to purchase a vehicle that day but my sales consultant, Merrell Middleton made me an offer that I couldn’t refuse. He was very patient as we looked at different op vehicle that day but my sales consultant, Merrell Middleton made me an offer that I couldn’t refuse. He was very patient as we looked at different options since I was “just looking”. Needless to say, I love my new Lexus!!!!! More

by kdesi04 Verified Customer Verified Customer

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Mary Margaret has gone out of her way to make this a good experience and overcame many obstacles! She made house calls and had the car delivered as my Mother is 87 and could not make it to the dealershi good experience and overcame many obstacles! She made house calls and had the car delivered as my Mother is 87 and could not make it to the dealership. Thank you MMM! More

by SLPERL Verified Customer Verified Customer

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Merrell showed me several SUV's in my price range and worked with me through the whole process. The dealership is nice and clean. Great. worked with me through the whole process. The dealership is nice and clean. Great. More

by janice_lewis932 Verified Customer Verified Customer

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Customer friendly. Customer service is exceptional. Everyone was helpful and informative. There was follow up after the sale, to ensure my satisfaction. I would recom Customer service is exceptional. Everyone was helpful and informative. There was follow up after the sale, to ensure my satisfaction. I would recommend Mary Margaret as a sales representative. More

by pamondruch Verified Customer Verified Customer

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THE BEST CUSTOMER SERVICE Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. Exceptional service, exceptional people. I appreciate them working with me to get into the car that I wanted, that is worth it’s weight in gold! Great team! More

by hoover72379 Verified Customer Verified Customer

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Professional, friendly, courteous Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different typ Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different types of Lexus. Honesty More

by gladys.bueno Verified Customer Verified Customer

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