290 Reviews
Write a ReviewDealership Experience
11 yrs, 9 mos
Languages Spoken
English
290 Reviews of Merrell Middleton
December 22, 2019
Professional, friendly, courteous Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different typ Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different types of Lexus. Honesty More
Other Employees Tagged: Judy Patureau
December 13, 2019
This was the best car buying experience of my life! Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would highly recommend him to anyone wanting to buy a new car. He knows his craft and he’s a good guy Ben Stevens and Alex Ruota we’re excellent also. Westside Lexus is the best Lexus dealership in Houston as far as I am concerned and I’m so glad I chose Westside Lexus over Sterling McCall where I bought my ToyotaRav4All those years ago More
Other Employees Tagged: Ben Stephens , Alex Ruata
December 04, 2019
RX purchase Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all docu Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all documents. Facility is beautiful. More
Other Employees Tagged: Homer Hsu, Ben Stephens , Edwar Guerrero
December 04, 2019
Great customer service Mr. Middleton was very friendly and professional from beginning to end. Finance department made the experience very quick and easy. I will definitely Mr. Middleton was very friendly and professional from beginning to end. Finance department made the experience very quick and easy. I will definitely recommend them in the future More
November 15, 2019
awesome! Great treatment and great service. All associates we dealt with did a great job. Would recommend to others. Liked that there was a nice clean dealersh Great treatment and great service. All associates we dealt with did a great job. Would recommend to others. Liked that there was a nice clean dealership with plenty of inventory More
Other Employees Tagged: Mary Margaret McGowan , Kevin Jacobson, Eduardo (new car explanations)
November 09, 2019
Professionalism of Staff Prompt service and excellent customer service from Mary Margaret McGowan and her support people. It was evident that she wanted me to be happy in nego Prompt service and excellent customer service from Mary Margaret McGowan and her support people. It was evident that she wanted me to be happy in negotiating price. More
Other Employees Tagged: Mary Margaret McGowan , Kevin Jacobson
October 27, 2019
M. Middleton is by far one of the reasons I shop Westside Le The dealership has always met my exceptions. First class service with first class cars! I love my 2019 Lexus RX 350. Thank you Merrill. Appreciate a The dealership has always met my exceptions. First class service with first class cars! I love my 2019 Lexus RX 350. Thank you Merrill. Appreciate all your help in choosing my Lexus. More
October 25, 2019
Excellent I’ve always loved the service at Westside Lexus. I’ve been a buyer there for over 20 years. The new dealership is very beautiful! I’ve always loved the service at Westside Lexus. I’ve been a buyer there for over 20 years. The new dealership is very beautiful! More
Other Employees Tagged: Sinh Pham, Mary Margaret McGowan
September 10, 2019
Good customer service Mary Margaret McGowan and Robert Parnell are both a perfect example of customer service and problem solving. I buy every Lexus through the many years Mary Margaret McGowan and Robert Parnell are both a perfect example of customer service and problem solving. I buy every Lexus through the many years from Mary Margaret. She works had to meet my price and to have me complexly happy. More
Other Employees Tagged: Robert Parnell, Andrew Nagler, Jacob Hershman, Mary Margaret McGowan , Ronnie Brush, Bob Juge, Will Zamora
September 01, 2019
Sales Mary Margaret, Emily, and Merrill were amazing with handling my car. Mary Margaret McGowan has assisted me with all our cars and she will continue to Mary Margaret, Emily, and Merrill were amazing with handling my car. Mary Margaret McGowan has assisted me with all our cars and she will continue to . This dealership is top notch. Thank you! More
Other Employees Tagged: Charles Perkins, Mary Margaret McGowan , Thurman for pick up and delivery

