306 Reviews
Write a ReviewDealership Experience
12 yrs
Languages Spoken
English
306 Reviews of Merrell Middleton
June 01, 2020
We love Westside Lexus. I bought an RX 350 ten years ago from Mary Margaret McGowan and knew I would buy from her again when I was ready for a new car. She is personable, kind, caring and thorough and I ha from Mary Margaret McGowan and knew I would buy from her again when I was ready for a new car. She is personable, kind, caring and thorough and I had another great experience with her Saturday. More
Other Employees Tagged: Mary Margaret McGowan, Mike Shafer
May 29, 2020
Everything about Westside Lexus is geared towards a perfect customer experience! From sales to finance to the front desk, everyone was amazing. Very responsive and couteous, but also patient and respec perfect customer experience! From sales to finance to the front desk, everyone was amazing. Very responsive and couteous, but also patient and respectful! Simply perfect! More
Other Employees Tagged: Judy Patureau, Paul Rockett
May 25, 2020
Everyone at Westside Lexus makes you feel comfortable and at home. I think it all starts with Mary Margaret McGowan who has helped us over the years choose different cars for different needs. She knows her c at home. I think it all starts with Mary Margaret McGowan who has helped us over the years choose different cars for different needs. She knows her cars and now she knows us and she’s like a good friend we see every three years exchange annual Christmas cards. More
Other Employees Tagged: Mary Margaret McGowan
May 19, 2020
Excellent experience. Got a great car at a good price. This is our 4th purchase from Westside. The service Merrell Middleton provided was great, he was fast and responsive to our needs. Once we decided to This is our 4th purchase from Westside. The service Merrell Middleton provided was great, he was fast and responsive to our needs. Once we decided to buy the RX350, it only took a few days to reach a deal. More
Other Employees Tagged: Gary Cohen, Lauren Goldman
May 15, 2020
Merrell always delivers a high level of professionalism & service. He takes time to listen to needs & concerns, then most importantly has or finds the answers. Thank you for everything! service. He takes time to listen to needs & concerns, then most importantly has or finds the answers. Thank you for everything! More
April 27, 2020
Morrell was a very good salesman. He was very knowledgeable and helpful. He wasn't like the typical pushy salesman, he laid all off my options out and helped me choose the one that was best for m knowledgeable and helpful. He wasn't like the typical pushy salesman, he laid all off my options out and helped me choose the one that was best for me based on the things I was looking for in a vehicle. He was very straight forward and I definitely appreciated that. I would definitely purchase from him again. More
April 18, 2020
I don’t usually suffer from indecision. The color choices for the NX are frankly boring! There was a pre-owned NX in royal blue that I loved. It was a 2017 model. The problem was, it was only $6,000 less tha for the NX are frankly boring! There was a pre-owned NX in royal blue that I loved. It was a 2017 model. The problem was, it was only $6,000 less than a brand new one. Eventually I chose the new one. Merrell was patient, and helpful without being pushy. I have bought many cars from Westside Lexus. Merrell was a pleasure to deal with. He never made me feel rushed. He was knowledgeable and friendly. He is typical of the Lexus family. More
Other Employees Tagged: Scott Bissonett , Steve Conrad
April 08, 2020
My experience with this dealership has always been great. The buying experience is easy and I was made to feel important and the service Dept is top notch. The buying experience is easy and I was made to feel important and the service Dept is top notch. More
Other Employees Tagged: Paul Rockett, Lauren Goldman , Andrew Tran
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