298 Reviews
Write a ReviewDealership Experience
11 yrs, 11 mos
Languages Spoken
English
298 Reviews of Merrell Middleton
April 08, 2020
My experience with this dealership has always been great. The buying experience is easy and I was made to feel important and the service Dept is top notch. The buying experience is easy and I was made to feel important and the service Dept is top notch. More
Other Employees Tagged: Paul Rockett, Lauren Goldman , Andrew Tran
March 12, 2020
I had a very good experience just by asking about one of the cars I was interested in, and ended getting a new car under a great service, environment, and excepcional interaction! the cars I was interested in, and ended getting a new car under a great service, environment, and excepcional interaction! More
Other Employees Tagged: Judy Patureau, Mary Margaret McGowan , Edwar Guerrero, Alex Ruata
March 11, 2020
Fantastic customer service. I didn’t expect to purchase a vehicle that day but my sales consultant, Merrell Middleton made me an offer that I couldn’t refuse. He was very patient as we looked at different op vehicle that day but my sales consultant, Merrell Middleton made me an offer that I couldn’t refuse. He was very patient as we looked at different options since I was “just looking”. Needless to say, I love my new Lexus!!!!! More
March 11, 2020
Mary Margaret has gone out of her way to make this a good experience and overcame many obstacles! She made house calls and had the car delivered as my Mother is 87 and could not make it to the dealershi good experience and overcame many obstacles! She made house calls and had the car delivered as my Mother is 87 and could not make it to the dealership. Thank you MMM! More
Other Employees Tagged: Mary Margaret McGowan
February 16, 2020
Customer friendly. Customer service is exceptional. Everyone was helpful and informative. There was follow up after the sale, to ensure my satisfaction. I would recom Customer service is exceptional. Everyone was helpful and informative. There was follow up after the sale, to ensure my satisfaction. I would recommend Mary Margaret as a sales representative. More
Other Employees Tagged: Andrew Nagler, Mary Margaret McGowan , Kevin Jacobson
December 29, 2019
THE BEST CUSTOMER SERVICE Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. Exceptional service, exceptional people. I appreciate them working with me to get into the car that I wanted, that is worth it’s weight in gold! Great team! More
Other Employees Tagged: Paul Rockett, Jacob Hershman, Mary Margaret McGowan , Gerald Chomer, Kevin Jacobson, Bob Juge, Dale McMullen
December 22, 2019
Professional, friendly, courteous Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different typ Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different types of Lexus. Honesty More
Other Employees Tagged: Judy Patureau
December 13, 2019
This was the best car buying experience of my life! Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would highly recommend him to anyone wanting to buy a new car. He knows his craft and he’s a good guy Ben Stevens and Alex Ruota we’re excellent also. Westside Lexus is the best Lexus dealership in Houston as far as I am concerned and I’m so glad I chose Westside Lexus over Sterling McCall where I bought my ToyotaRav4All those years ago More
Other Employees Tagged: Ben Stephens , Alex Ruata

