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Merrell Middleton
306 Reviews
306 Reviews
Write a ReviewDealership Experience
12 yrs
Languages Spoken
English
306 Reviews of Merrell Middleton
March 12, 2020
I had a very good experience just by asking about one of the cars I was interested in, and ended getting a new car under a great service, environment, and excepcional interaction! the cars I was interested in, and ended getting a new car under a great service, environment, and excepcional interaction! More
by OSCAR.AQUINO
Verified CustomerOther Employees Tagged: Judy Patureau , Edwar Guerrero, Mary Margaret McGowan, Alex Ruata
March 11, 2020
Fantastic customer service. I didn’t expect to purchase a vehicle that day but my sales consultant, Merrell Middleton made me an offer that I couldn’t refuse. He was very patient as we looked at different op vehicle that day but my sales consultant, Merrell Middleton made me an offer that I couldn’t refuse. He was very patient as we looked at different options since I was “just looking”. Needless to say, I love my new Lexus!!!!! More
by kdesi04
March 11, 2020
Mary Margaret has gone out of her way to make this a good experience and overcame many obstacles! She made house calls and had the car delivered as my Mother is 87 and could not make it to the dealershi good experience and overcame many obstacles! She made house calls and had the car delivered as my Mother is 87 and could not make it to the dealership. Thank you MMM! More
by SLPERL
Other Employees Tagged: Mary Margaret McGowan
February 16, 2020
Customer friendly. Customer service is exceptional. Everyone was helpful and informative. There was follow up after the sale, to ensure my satisfaction. I would recom Customer service is exceptional. Everyone was helpful and informative. There was follow up after the sale, to ensure my satisfaction. I would recommend Mary Margaret as a sales representative. More
by pamondruch
Other Employees Tagged: Andrew Nagler , Kevin Jacobson, Mary Margaret McGowan
December 29, 2019
THE BEST CUSTOMER SERVICE Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. Westside LEXUS is by far the premier and only place I will ever want to go to lease or buy a vehicle. Everyone was amazing including Mary and Merrell. Exceptional service, exceptional people. I appreciate them working with me to get into the car that I wanted, that is worth it’s weight in gold! Great team! More
by hoover72379
Other Employees Tagged: Paul Rockett, Jacob Hershman , Gerald Chomer, Kevin Jacobson, Bob Juge, Mary Margaret McGowan, Dale McMullen
December 22, 2019
Professional, friendly, courteous Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different typ Salesman very patient, friendly and professional. Very informative and answers your questions truthfully. I have learned a lot about the different types of Lexus. Honesty More
by gladys.bueno
Other Employees Tagged: Judy Patureau
December 13, 2019
This was the best car buying experience of my life! Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would Merrell was very considerate of my time and lack of knowledge since I had not purchased a car since 2008. He was very helpful and patient and I would highly recommend him to anyone wanting to buy a new car. He knows his craft and he’s a good guy Ben Stevens and Alex Ruota we’re excellent also. Westside Lexus is the best Lexus dealership in Houston as far as I am concerned and I’m so glad I chose Westside Lexus over Sterling McCall where I bought my ToyotaRav4All those years ago More
by smorris8tx
Other Employees Tagged: Ben Stephens , Alex Ruata
December 04, 2019
RX purchase Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all docu Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all documents. Facility is beautiful. More
by B.PITTENGER2529
Other Employees Tagged: Homer Hsu, Ben Stephens , Edwar Guerrero
December 04, 2019
Great customer service Mr. Middleton was very friendly and professional from beginning to end. Finance department made the experience very quick and easy. I will definitely Mr. Middleton was very friendly and professional from beginning to end. Finance department made the experience very quick and easy. I will definitely recommend them in the future More
by Esimpson84
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