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Merrell Middleton
306 Reviews
306 Reviews
Write a ReviewDealership Experience
12 yrs
Languages Spoken
English
306 Reviews of Merrell Middleton
September 18, 2024
Merrell is an exceptional person. He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamle He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamless association for the good of the customer, themselves, and Lexus. Ms. McGowan was my principal contact. She is good enough to have generated a trusting relationship. Her effort to make the actions and responses of Lexus' management transparent was admirable and helpful.. Their sales management seemed too penny pinching and far out of character to fit the magnitude of the overall transaction and the Lexus image.. Bob Niedzielski's valuation of my trade ins was disappointing, but was made understandable and therefore acceptable... More
by msraymond001
Verified CustomerOther Employees Tagged: Bob Niedzielski , Mary Margaret McGowan
July 09, 2024
Excellent place to buy a car. Loved our sales lady Mary and finance was extremely fast and efficient. I would highly recommend Westside Lexus to my friends. Loved our sales lady Mary and finance was extremely fast and efficient. I would highly recommend Westside Lexus to my friends. More
by liddle1959
Other Employees Tagged: Sterling Sine , Mary Margaret McGowan
June 16, 2024
Love the layout not the location. Lexus needs more dealerships. Insurance guy was scary with all the what ifs and repair costs. Loved the service after purchase. Thank you Lexus needs more dealerships. Insurance guy was scary with all the what ifs and repair costs. Loved the service after purchase. Thank you Merrell. More
by sandy37
May 23, 2024
Merrell was amazing which made the entire process painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus More
by loril1125
Other Employees Tagged: Mark Solomon
May 22, 2024
Exceptional service throughout the entire car buying experience. Merrell was very patient and James provided all options to us. It didn't feel like they were trying to sell us a car. It felt like the experience. Merrell was very patient and James provided all options to us. It didn't feel like they were trying to sell us a car. It felt like they were helping us to make the best decision. I will be a returning customer. Thank you all. More
by kavonyoung
Other Employees Tagged: Judy Patureau , James Breaux
May 20, 2024
My purchase was under my lease agreement. The process was very efficient and I am very pleased with the dealership. The process was very efficient and I am very pleased with the dealership. More
by ron_berry
Other Employees Tagged: Dominic Thornton
April 18, 2024
This delearship is outstanding in service. Employees are very courteous and helpful. They are awesome. Employees are very courteous and helpful. They are awesome. More
by edithbmallari
Other Employees Tagged: Chase Clements, JT Teodoro , Sydney -tech
March 28, 2024
Rick knowledgeable , professional , just right amount of “pressure”. Smooth approach. Seems to enjoy his job “pressure”. Smooth approach. Seems to enjoy his job More
by ED_CONWAY
Other Employees Tagged: JT Teodoro, Rick Tatum
March 15, 2024
I was a little disappointed with what Westside offers its customer. I have bought 3 lexus vehicles there and I was surprise that I was not offered a deal and I was a cash paying customer. I guess things hav customer. I have bought 3 lexus vehicles there and I was surprise that I was not offered a deal and I was a cash paying customer. I guess things have changed where you received your personal service person. I expected the same treatment as before. If it wasn't for Merrell I would have walked away. More
by cynthlrk
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