Merrell Middleton | Page 8

Mary Margaret and Merrell kept in good communication. Onboarding with the new vehicle was also handled well. Onboarding with the new vehicle was also handled well. More

by petrosol Verified Customer Verified Customer

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I was a little disappointed with what Westside offers its customer. I have bought 3 lexus vehicles there and I was surprise that I was not offered a deal and I was a cash paying customer. I guess things hav customer. I have bought 3 lexus vehicles there and I was surprise that I was not offered a deal and I was a cash paying customer. I guess things have changed where you received your personal service person. I expected the same treatment as before. If it wasn't for Merrell I would have walked away. More

by cynthlrk Verified Customer Verified Customer

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Merrell was wonderful, professional, knowledgeable about the vehicle, got me the best deal possible. His communication skills and amazing… he was working on my paperwork and putting things in place while I the vehicle, got me the best deal possible. His communication skills and amazing… he was working on my paperwork and putting things in place while I was at work… so everything would be done and ready when I got there. I highly recommend him! More

by aleksandra12 Verified Customer Verified Customer

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I've driven Lexus for years, and this dealership makes that a very positive experience. This dealership just keeps getting better! that a very positive experience. This dealership just keeps getting better! More

by hurddenise Verified Customer Verified Customer

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Merrel showed professionalism at its best. From the time we were shopping around and through the process especially the delivery of the much awaited car. From the time we were shopping around and through the process especially the delivery of the much awaited car. More

by uyfam Verified Customer Verified Customer

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Westside Lexus was a great experience. Everyone was knowledgeable, efficient and pleasant. I never felt pressured and had everyone was extremely helpful. Everyone was knowledgeable, efficient and pleasant. I never felt pressured and had everyone was extremely helpful. More

by jsbyth Verified Customer Verified Customer

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Beautiful facility with great service from most of the staff. Good variety of vehicles to pick from. staff. Good variety of vehicles to pick from. More

by wjw6591 Verified Customer Verified Customer

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Merrell was very helpful. He assisted me in my transaction to purchase a new LS 500. He assisted me in my transaction to purchase a new LS 500. More

by rrathbun Verified Customer Verified Customer

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Both Mary Margaret McGowan and Merrell Middleton were exceptional . We have purchased/leased a large amount of vehicle's from Mary and when we are looking for one we always give her the first call. exceptional . We have purchased/leased a large amount of vehicle's from Mary and when we are looking for one we always give her the first call. More

by charliecash Verified Customer Verified Customer

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The hand-off of my new vehicle was rushed. I have had to figure out most of the technology on my own. I have called Merrell at least 3 times without a return call. I have had problems with the I have had to figure out most of the technology on my own. I have called Merrell at least 3 times without a return call. I have had problems with the accelerator and brake pedals. I called MMM regarding a larger brake pedal with no response. More

by dana20 Verified Customer Verified Customer

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