Merrell Middleton
Merrell Middleton at Westside Lexus

Merrell Middleton | Page 8

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
290 Reviews
4.9

290 Reviews

Write a Review

Dealership Experience

11 yrs, 9 mos

Languages Spoken

English English

290 Reviews of Merrell Middleton

January 12, 2024

Dealership Rating
Employee Rating

Both Mary Margaret McGowan and Merrell Middleton were exceptional . We have purchased/leased a large amount of vehicle's from Mary and when we are looking for one we always give her the first call. More

by charliecash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Westside Lexus responded

Charlie, we're delighted to know that Mary and Merrell have consistently provided you with exceptional service at Westside Lexus. We appreciate your loyalty and are here for anything you may need down the road! Safe travels in your new ride!

January 12, 2024

Dealership Rating
Employee Rating

The hand-off of my new vehicle was rushed. I have had to figure out most of the technology on my own. I have called Merrell at least 3 times without a return call. I have had problems with the More

by dana20
Sales Price Transparency
Purchase Time
Recommend Dealer
No

October 23, 2023

Dealership Rating
Employee Rating

Really enjoyed my experience overall. I appreciated Merrell and his manager locating the car I wanted in a short time. More

by lgorten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma, Rafael Garcia

Oct 23, 2023

Westside Lexus responded

We're glad to know you had a positive experience with us at Westside Lexus and that Merrell was able to assist in finding your desired car quickly. Thanks for the feedback!

September 24, 2023

Dealership Rating
Employee Rating

Merrell was great. He was very helpful and made me feel I was buying the right car at the right price. More

by gwalz0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 25, 2023

Westside Lexus responded

We're so glad to know that Merrell was able to assist you in finding the right car at Westside Lexus. Your positive feedback is greatly appreciated! Enjoy your new ride.

September 22, 2023

Dealership Rating
Employee Rating

Friendly, knowledgeable and responsive. Good continuity of people and when they do leave, someone else good takes over. More

by john_harrell3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 22, 2023

Westside Lexus responded

John, we're glad to know you had a positive experience with our team at Westside Lexus. We strive for top-quality care and are delighted to see this reflected in your review. Thanks for your feedback!

September 22, 2023

Dealership Rating
Employee Rating

Merrell was the best! Great conversation, super friendly guy. He was easy to work with, very knowledgeable, and able to make a fair deal. The process went smoothly and qu More

by Kristi.cobb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 22, 2023

Westside Lexus responded

Kristi, it's great to know that Merrell provided you with such a positive experience at Westside Lexus. We appreciate your feedback and are glad the process was smooth and quick for you!

August 11, 2023

Dealership Rating
Employee Rating

I love Lexus service From beginning to end arrival. The salesman is perfect and very attentive. Mr Middleton is great at what he does More

by shanagregory44@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Westside Lexus responded

We're delighted to know you had a great experience with our team and Mr. Middleton at Westside Lexus! Thank you for the kind words about our service, we appreciate it greatly.

August 10, 2023

Dealership Rating
Employee Rating

Great service. Kept in contact constantly. I love the service that I receive from the Lexus team. More

by shanagregory44@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn An , Hai Do

Aug 11, 2023

Westside Lexus responded

We are happy to hear from you! Thank you for choosing Westside Lexus and for sharing your experience. Safe travels ahead!

July 18, 2023

Dealership Rating
Employee Rating

Merrell is the best. He has lot patient to help find what u need. This is very important. Thanks Merrell. I’m soooooo happy with my new car. More

by suyantim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2023

Westside Lexus responded

We're so glad to hear that Merrell provided you with excellent service and helped you find the perfect car! Thank you for choosing Westside Lexus, and enjoy your new ride!

July 08, 2023

Dealership Rating
Employee Rating

Merrell met my expectations and was helpful with the car purchase experience. He was knowledgeable and answered my questions timely. More

by YKTAI926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez, Jessica

Jul 10, 2023

Westside Lexus responded

Thank you for the review! We appreciate the kind feedback about Merrell and hope to see you again at Westside Lexus. Safe travels!

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