Meryl Herlong
Meryl Herlong at Herlong Ford

Meryl Herlong | Page 11

Business Manager

Herlong Ford

775 Augusta Rd
Edgefield, SC 29824

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5.0
354 Reviews
5.0

354 Reviews

Write a Review

354 Reviews of Meryl Herlong

May 05, 2021

Dealership Rating

I was promised an extra key and hitch plate cover at time of purchase. I still haven’t receive them. It’s been over a month. I have emailed several people in sales department with no response. As nice as More

by BENNETT.ASHLEY03
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dustin Rushton

May 26, 2021

Herlong Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Herlong Ford, Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (803) 637-3151 and we will do our best to make this better. We hope to hear from you soon.

May 26, 2021

BENNETT.ASHLEY03 responded

After giving this review, Herlong Ford finally did make good on their promises. We received our key and hitch cover on May 6th. I hate we had to do the review to get a response, but I am thankful that they did keep their word eventually.

April 22, 2021

Dealership Rating
Employee Rating

Easy to work with, very friendly, they made sure that everything was right before we left . We ended up buying the loaner vehicle instead of the car we originally planned on buying More

by GLPRESTON59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard White , Natalie Stevens

Apr 23, 2021

Herlong Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 17, 2021

Dealership Rating

Great vehicle purchase experience. I got the vehicle I wanted, at a fair price and trade. Herlong staff made sure that I was taken care of during and after the purchase. More

by edesto
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Munns

Apr 19, 2021

Herlong Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2021

Dealership Rating
Employee Rating

They were very easy to deal with from start to finish. I could tell the really appreciated my business. I will definitely use them again. More

by Kyle Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Baker

Apr 08, 2021

Herlong Ford responded

Kyle, we're pleased to hear everything was completed to your satisfaction! We look forward to your next visit. Take care!

March 31, 2021

Dealership Rating
Employee Rating

Wayne was a great salesman. He was upfront with us and the buying process was a breeze. A. A. A. A. A. A. A. A More

by JHUGH7241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Nash

Apr 02, 2021

Herlong Ford responded

Hi, thanks for your praise and kind comments about our staff. Please let us know if there is ever anything else we can do for you! Safe travels!

March 23, 2021

Dealership Rating
Employee Rating

Top notch dealership they took good care of me. Wayne Nash went the extra mile to make sure I got what I wanted. Thanks again Rusty Bryant More

by bryantrusty93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Nash

Mar 23, 2021

Herlong Ford responded

Hello, our Staff works hard to go the extra-mile for our valued guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Have a great day!

March 16, 2021

Dealership Rating
Employee Rating

The staff and sales dept., were very friendly and helpful of mynpurchase. Would highly recommend Herlong Ford on any future purchases. Dustin was very instrumental and made the experience enjoyable. More

by DALELOVETT94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Rushton

Mar 18, 2021

Herlong Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments toDustin here at Herlong Ford, Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 05, 2021

Dealership Rating

Buying my first car ever was such an easy process, thanks to Herlong Ford. I enjoyed doing business with the staff and look forward to continue doing so with all of my future vehicle needs. More

by 29GWOODGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Nash

Mar 06, 2021

Herlong Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 03, 2021

Dealership Rating
Employee Rating

From the first phone call to the final handshake, everything went very smooth.Very satisfied with everyone involved. Everyone was very respectful and patient. Answered all my questions. No surprise c More

by J43david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mack , Brittany Ashley, Yalonda Daniel, Shelby Queen, Richard White

Mar 05, 2021

Herlong Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2021

Dealership Rating
Employee Rating

Easy to work with new what they were talking about every one one nice no pressure not like some of other dealers around here a More

by HOODG1153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Rushton

Mar 04, 2021

Herlong Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

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