351 Reviews
Write a Review351 Reviews of Meryl Herlong
December 30, 2020
Herlong ford is awesome. I dealt w natalie stevens she was very helpful. All the staff at herlong were very nice and helpful. Also I love my 2017 f150xl that I purchased from them was very helpful. All the staff at herlong were very nice and helpful. Also I love my 2017 f150xl that I purchased from them More
Other Employees Tagged: Janet Cleveland, Elizabeth Wiseman , Natalie Stevens
December 30, 2020
Fred Munns is amazing to work with at Herlong. This is the second vehicle we have purchased from him. We will continue to use him for future purchases. We drive an hour to see him instead if using Fairway the second vehicle we have purchased from him. We will continue to use him for future purchases. We drive an hour to see him instead if using Fairway Ford or Bobby Jones Ford- Fred is THAT good and knowledgeable! This purchase we used their finance dept- we were not WOW'd by that experience- we weren't upset either- just an ok experience. Myrle was great and very friendly at first, but the pushiness for warranties rubbed us a little wrong. We understand that dealerships make a lot of money off warranties however; not everyone needs or wants the warranties. She seemed very disappointed in front of us when we decline additional warranties and her mood changed from super friendly to seeming disappointed. The pitch for warranties also took a long time when we were on time crunch. Other than that tiny issue, we were super pleased. We will definitely explore options at Herlong first before purchasing from anywhere else in the future. I would highly recommend them, especially Fred! More
Other Employees Tagged: Janet Cleveland, Fred Munns
December 16, 2020
Natalie did a Good job. Good customer service and I was able to get what I wanted. They want to make sure you are ok. Everyone kept asking if I need water, coffee etc. able to get what I wanted. They want to make sure you are ok. Everyone kept asking if I need water, coffee etc. More
Other Employees Tagged: Natalie Stevens
December 07, 2020
Very pleased with the staff, sales, service, and finance. I had a serious issue with my previous truck (not a Herlong issue) that Bryan went above and beyond to rectify, and that’s a huge reason we had no pr I had a serious issue with my previous truck (not a Herlong issue) that Bryan went above and beyond to rectify, and that’s a huge reason we had no problem buying our new vehicle with Herlong. More
Other Employees Tagged: Bryan Bedenbaugh, Stephanie Bodie
December 04, 2020
Great buying experience. Very friendly and helpful staff. Talked me through every step of the process. I will definitely be buying from them again in the future. Talked me through every step of the process. I will definitely be buying from them again in the future. More
Other Employees Tagged: Janet Cleveland , Kelsey Lee
December 01, 2020
Appreciate Fred working with me to find the vehicle I wanted. Deal closure went very smoothly. Looking forward to being a Herlong customer for a long time. Thanks. wanted. Deal closure went very smoothly. Looking forward to being a Herlong customer for a long time. Thanks. More
Other Employees Tagged: Janet Cleveland, Fred Munns , Dustin Rushton
November 26, 2020
I had awesome service and experience buying my truck.they are very family friendly very happy with the service I received from them .if you’re looking for buying vehicle I recommend this dealership are very family friendly very happy with the service I received from them .if you’re looking for buying vehicle I recommend this dealership More
Other Employees Tagged: Janet Cleveland , Hank Boyd, Allan Hatcher, Kelsey Lee
November 24, 2020
Awesome service they answered all of my questions that I had about the truck I would highly recommend them to my friends and family it was an all around great dealership had about the truck I would highly recommend them to my friends and family it was an all around great dealership More
Other Employees Tagged: Janet Cleveland , Stephanie Bodie, Jaime Carrow, Jim Foley
November 24, 2020
Very good customer experience and service . Personnel were all very honest and helpful over the phone and in person. I was a distance customer and 100% of what I was told, promised and agreed to on the were all very honest and helpful over the phone and in person. I was a distance customer and 100% of what I was told, promised and agreed to on the phone and by email was true in the closing. More
Other Employees Tagged: Richard White , Jim Foley, Dustin Rushton, Boyd, Service
November 20, 2020
The sales staff was knowledgeable and patient. The dealership was clean , modern and attractive. The whole process of looking for, choosing and buying a car was as painless as it could be. dealership was clean , modern and attractive. The whole process of looking for, choosing and buying a car was as painless as it could be. More
Other Employees Tagged: Janet Cleveland , Dustin Rushton

