Meryl Herlong | Page 15

Excellent customer service by Fred Muns and the entire staff. No pressure. We were allowed to look without feeling that we must buy. Everyone was very nice and friendly. staff. No pressure. We were allowed to look without feeling that we must buy. Everyone was very nice and friendly. More

Print

Been looking for a used truck, they had what I was looking for at the right price, buying made easy, Thank you , Jim, Meryl and Bobby looking for at the right price, buying made easy, Thank you , Jim, Meryl and Bobby More

by chriswash577 Verified Customer Verified Customer

Print

Very happy with the f250 and all the sales staff are very helpful and friendly would recommend this dealership and give them a 5 🌟 thanks helpful and friendly would recommend this dealership and give them a 5 🌟 thanks More

by GUYMO555 Verified Customer Verified Customer

Print

It was a great experience at Herlong Ford. The staff was so helpful. It was easy to buy a car there. I would do it again. so helpful. It was easy to buy a car there. I would do it again. More

Print

Herlong Ford has earned my Business Twice now! Once in 2017 and again just 2 weeks ago. We all have choices in car buying and for myself - I have chosen to work with the BEST! Everyone at Herlong Ford t 2017 and again just 2 weeks ago. We all have choices in car buying and for myself - I have chosen to work with the BEST! Everyone at Herlong Ford treats you like you are part of their family (which I feel like I am now for sure) and I drive past several other Ford Dealerships to go out of my way to experience the difference Herlong Ford makes! Fred Munns was my Salesman back in 2017 and again just recently here in 2020! Thank you Herlong Ford for your EXCELLENT Customer Service. I sell Real Estate and I believe that Customer Service is Key to Every Successful Transaction More

by GOLDSTANDARDZEKE Verified Customer Verified Customer

Print

Friendly staff that answered all of my questions. Staff made sure I was satisfied. Stephanie arranged for me to have a bed liner installed in my truck and kept me informed daily on the progress. made sure I was satisfied. Stephanie arranged for me to have a bed liner installed in my truck and kept me informed daily on the progress. More

by MAURICE_THOMAS Verified Customer Verified Customer

Print

It was a wonderful experience. I wished the detailing inside the car was better. Overall, great people and place to get a vehicle. Thank you. inside the car was better. Overall, great people and place to get a vehicle. Thank you. More

Print

It was easy to get there and find what I liked! The car was in great condition. Stephanie was VERY helpful. I would recommend her from now on! was in great condition. Stephanie was VERY helpful. I would recommend her from now on! More

by DEMILAURENCE8 Verified Customer Verified Customer

Print

People were friendly despite the service department making me an appointment and then not having all of the parts to service the vehicle after they knew it was coming. I live an hour away and was told making me an appointment and then not having all of the parts to service the vehicle after they knew it was coming. I live an hour away and was told it would take four hours and they would have me a lease vehicle. Turns out they did not. I got my wife to come get me. It takes an hour to get to Herlong. We were almost back home when they called and stated it was done. Friendly people, no communication or organization. Will not be returning More

by MKR Verified Customer Verified Customer

Print

Great Customer Service Natalie helped me when I first arrived. I told her what I was looking for and she brought the car to me and I was able to test drive it. Stephanie mad Natalie helped me when I first arrived. I told her what I was looking for and she brought the car to me and I was able to test drive it. Stephanie made the buying process simple, satisfying, and pleasing with the purchase of the 2018 Ford Fusion Platinum Hybrid. She told me what she knew about the car, and she wasn't pushy with the financial process. She made the buying process easy. Richard gave me a tour of the car and taught me a lot about the technology side of it. He is very knowledgeable with the technology and showed me how the car can actually park itself. Janet and Meryl told me about their financial policy but didn't hound me like the other financial advisors from the other dealerships I visited. The customer service at Herlong Ford was outstanding and that's why I made a purchase from them. Even days after the purchase, I received a thank you card from Stephanie. The staff at Herlong Ford makes the buying experience a positive one. I recommend Herlong Ford to anyone who is looking to purchase a vehicle. More

by BrevardJ Verified Customer Verified Customer

Print