Meryl Herlong | Page 15

It was a great experience at Herlong Ford. The staff was so helpful. It was easy to buy a car there. I would do it again. so helpful. It was easy to buy a car there. I would do it again. More

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Herlong Ford has earned my Business Twice now! Once in 2017 and again just 2 weeks ago. We all have choices in car buying and for myself - I have chosen to work with the BEST! Everyone at Herlong Ford t 2017 and again just 2 weeks ago. We all have choices in car buying and for myself - I have chosen to work with the BEST! Everyone at Herlong Ford treats you like you are part of their family (which I feel like I am now for sure) and I drive past several other Ford Dealerships to go out of my way to experience the difference Herlong Ford makes! Fred Munns was my Salesman back in 2017 and again just recently here in 2020! Thank you Herlong Ford for your EXCELLENT Customer Service. I sell Real Estate and I believe that Customer Service is Key to Every Successful Transaction More

by GOLDSTANDARDZEKE Verified Customer Verified Customer

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Friendly staff that answered all of my questions. Staff made sure I was satisfied. Stephanie arranged for me to have a bed liner installed in my truck and kept me informed daily on the progress. made sure I was satisfied. Stephanie arranged for me to have a bed liner installed in my truck and kept me informed daily on the progress. More

by MAURICE_THOMAS Verified Customer Verified Customer

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It was a wonderful experience. I wished the detailing inside the car was better. Overall, great people and place to get a vehicle. Thank you. inside the car was better. Overall, great people and place to get a vehicle. Thank you. More

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It was easy to get there and find what I liked! The car was in great condition. Stephanie was VERY helpful. I would recommend her from now on! was in great condition. Stephanie was VERY helpful. I would recommend her from now on! More

by DEMILAURENCE8 Verified Customer Verified Customer

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People were friendly despite the service department making me an appointment and then not having all of the parts to service the vehicle after they knew it was coming. I live an hour away and was told making me an appointment and then not having all of the parts to service the vehicle after they knew it was coming. I live an hour away and was told it would take four hours and they would have me a lease vehicle. Turns out they did not. I got my wife to come get me. It takes an hour to get to Herlong. We were almost back home when they called and stated it was done. Friendly people, no communication or organization. Will not be returning More

by MKR Verified Customer Verified Customer

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Great Customer Service Natalie helped me when I first arrived. I told her what I was looking for and she brought the car to me and I was able to test drive it. Stephanie mad Natalie helped me when I first arrived. I told her what I was looking for and she brought the car to me and I was able to test drive it. Stephanie made the buying process simple, satisfying, and pleasing with the purchase of the 2018 Ford Fusion Platinum Hybrid. She told me what she knew about the car, and she wasn't pushy with the financial process. She made the buying process easy. Richard gave me a tour of the car and taught me a lot about the technology side of it. He is very knowledgeable with the technology and showed me how the car can actually park itself. Janet and Meryl told me about their financial policy but didn't hound me like the other financial advisors from the other dealerships I visited. The customer service at Herlong Ford was outstanding and that's why I made a purchase from them. Even days after the purchase, I received a thank you card from Stephanie. The staff at Herlong Ford makes the buying experience a positive one. I recommend Herlong Ford to anyone who is looking to purchase a vehicle. More

by BrevardJ Verified Customer Verified Customer

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Natalie Stevens was very helpful and upfront Natalie did a good job getting me all the information I needed to make my decision on purchasing the 2500HD from Herlong instead of going to another d Natalie did a good job getting me all the information I needed to make my decision on purchasing the 2500HD from Herlong instead of going to another dealership. Everyone at the dealership asked if I needed anything each time they came through. Natalie even contacted me after the sale asking how I liked the truck. Experience was great. More

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Stephanie was very helpful with my buying experience,she took her time with me wasn't pushy she made my experience easier. Very Pleasant person took her time with me wasn't pushy she made my experience easier. Very Pleasant person More

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Had a awesome experience with Herlong ford answered every question I had an got me financed an as soon as I drive a 6 hour drive they where ready for me when I got there with the keys ready for me to test dr question I had an got me financed an as soon as I drive a 6 hour drive they where ready for me when I got there with the keys ready for me to test drive I walked out of there a happy man with a new vehicle for the long trip thank you guys so much for your awesome customer service and getting all the paperwork done so fast!! More

by SHELBYDODGE155 Verified Customer Verified Customer

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