Micah Adair

Reliable Nissan responded

We are glad to hear that our team took the time to walk you through the services your vehicle needed. Clear communication is something we take seriously, and it means a lot to know that came through during your visit. We look forward to seeing you again, ELISSANCHEZ38!

Reliable Nissan responded

We are delighted to hear that your visit to Reliable Nissan was such a positive one, Margarita! It means a lot to know that our service team made you feel welcome, kept you informed, and took the time to answer your questions along the way. We work hard to make every visit as smooth and comfortable as possible, so feedback like yours is truly encouraging. We look forward to taking care of your vehicle again and appreciate your recommendation to others.

Reliable Nissan responded

We are disappointed to hear about your recent visit, and we regret that your experience did not meet your expectations. We would welcome the opportunity to learn more about what happened and work toward a resolution. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further.

Reliable Nissan responded

We are glad to hear Micuh provided a great introduction and helped get your service visit started on the right foot. We are disappointed to hear about the concern with your hood following service. We understand the importance of properly completing service work and ensuring customers feel confident in their vehicle when leaving our dealership. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can review your concerns and discuss this further.

Reliable Nissan responded

Thank you for the great feedback! We’re glad we were able to get you in right away and complete your 15,000-mile service quickly and without any issues. We’re also happy to hear our team was friendly and helpful. We truly appreciate you trusting Reliable Nissan with your vehicle and look forward to seeing you at your next service! 😊🔧

Reliable Nissan responded

We are glad to hear that you keep coming back! Four cars is a real testament to the trust you have placed in us, and that means a lot. We hope you enjoy every mile in your new vehicle.

Reliable Nissan responded

We’re truly sorry to hear about your experience and completely understand your frustration. Having to bring your vehicle back four different times, especially after it was in our service department for six days, only to have the same warning light come back on is understandably very disappointing. We don’t want you to feel like you’re on your own with this. Please reach out to our service team and ask for Manny, our Service Manager, so we can take another look at the vehicle and work toward getting this resolved properly. We understand that your confidence in the vehicle has been affected, and we want to do everything we can to make this situation right. Thank you for giving us the opportunity to address your concerns. We sincerely apologize for the inconvenience and frustration this has caused you.

Reliable Nissan responded

We value your input, and are sorry to hear that your expectations were not met. We take concerns like this seriously and would welcome the opportunity to learn more about what happened and see if there is anything we can do to help. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further.

Reliable Nissan responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take concerns about our facilities, workmanship, customer service, and management seriously, and we'd appreciate the opportunity to learn more about what happened. If you're willing, please contact us directly so we can discuss your experience and work toward making things right.

Reliable Nissan responded

We greatly appreciate your kind words! Knowing that our team delivered fast and friendly service means a great deal to us, and we are truly glad your experience left such a positive impression. It is wonderful to hear that you would recommend us to your friends and family, and we would be honored to assist you again when the time comes for your next vehicle.