Micah Murphy | Page 11

Super impressed. I was looking at a 2011 F150 and right before I left to go to the dealership Chase called to let me know the truck sold just hours before hand. He didn't want to waste my team. He mentione before I left to go to the dealership Chase called to let me know the truck sold just hours before hand. He didn't want to waste my team. He mentioned they did have a 2014 F140 that was the same trim level if I wanted to come see it. I figured I might as well so we did. I really liked the car but needed to trade in a vehicle that our payoff was more than the value was on the vehicle. Chase and crew worked some miracles to get us payoff so we made a deal. The whole time he never pressured us at all to make the purchase. He just worked very hard to make the deal work where we would be able to buy the beautiful vehicle. Thank you again! More

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Purchased used car. Don was excellent. Answered questions, and readily available. Process was easy and streamlined. No “extra fees” at closing deal. Up front and transparent. questions, and readily available. Process was easy and streamlined. No “extra fees” at closing deal. Up front and transparent. More

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Royal automotive has the best all around customer service and prices. Would definitely recommend when looking to purchase new or used vehicles in the Birmingham area. and prices. Would definitely recommend when looking to purchase new or used vehicles in the Birmingham area. More

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Reasonable in pricing, good communications, no surprises. Ben Gillis stuck with me throughout the entire process and made me feel as if he was my advocate. Ben Gillis stuck with me throughout the entire process and made me feel as if he was my advocate. More

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Ed and Micah were both very friendly and helpful. Had some unforeseen issues with delivery and they enlisted others and just really went out of their to accommodate. some unforeseen issues with delivery and they enlisted others and just really went out of their to accommodate. More

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My experience with Royal Automotive and my dealer Carter award was great! Made me feel at home and did a great job on getting me through the process quick and easy! award was great! Made me feel at home and did a great job on getting me through the process quick and easy! More

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Mr. Carter was very professional and genuine. He really cared and shows lots of compassion with my purchase. Made me feel important. He made my experience very pleasant and simple. I would definitely tell cared and shows lots of compassion with my purchase. Made me feel important. He made my experience very pleasant and simple. I would definitely tell others about him. More

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I really enjoyed working with the sales team at Royal. Easy to deal with and very professional. They did everything they said without me having to remind anyone! Easy to deal with and very professional. They did everything they said without me having to remind anyone! More

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Mr Dave goes above and beyond for his customers. Made the car buying process quick and easy in and out in a timely manner. Treats you like family. We will be buying more cars from them. I highly recommend Mr car buying process quick and easy in and out in a timely manner. Treats you like family. We will be buying more cars from them. I highly recommend Mr. Dave More

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Ed was very nice and helped us find exactly what we were looking for! Micah was very personable and made signing all those papers not so overwhelming looking for! Micah was very personable and made signing all those papers not so overwhelming More

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