Micah Rhodes | Page 2

Micah was very helpful in the process and offered great things to me to close a deal things to me to close a deal More

by tylonk99 Verified Customer Verified Customer

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Everyone was kind and helpful. All my questions were answered directly and clearly. The entire process went smoothly All my questions were answered directly and clearly. The entire process went smoothly More

by clemjohnson.jr23 Verified Customer Verified Customer

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Smooth process, everyone was helpful and informative. They answered every question and explained things well. They answered every question and explained things well. More

by clemjohnson.jr23 Verified Customer Verified Customer

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Very good customer service, they made sure I got what I wanted at a reasonable price. wanted at a reasonable price. More

by MIKAYLAFLOYD3016 Verified Customer Verified Customer

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Nice people in sales and service departments. We were pretty disappointed that the engine in our 2017 Kia Sorento died with 124k miles. There’s a warranty on the engine for a defect that covers a We were pretty disappointed that the engine in our 2017 Kia Sorento died with 124k miles. There’s a warranty on the engine for a defect that covers a new engine if the rods or bearings go. Unfortunately ours had a fuel intake valve that disintegrated (how I understood it) and ruined the engine. Kia wouldn’t cover it and we didn’t get any offer of help in replacing the engine. Seemed pretty poor to me from a company that’s acknowledged problems with the engine. I had been putting at least one quart of oil in the engine every week for over a year and was told that the engine would eventually die. It did, but not for the right reason. We were offered $500 on a trade which, I guess was their idea of trying to help us out. I sold the car online to “Peddle” for $2,780”. I was told they would do what they could to make things right but was not offered much in a trade and was not offeeed what I would consider any kind of a deal on purchasing a new or used car. Service techs were very nice and helpful and Lisa in customer care was very nice. The service manager did go to bay for me in trying to get the engine replaced but was turned down by his higher-ups. Overall pretty disappointed with Kia and how the whole situation was handled at the corporate level. More

by CARLBAUEL Verified Customer Verified Customer

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Glad we were abke to get the vehicle at around the price we had requested. we had requested. More

by mrpayce Verified Customer Verified Customer

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They were able to give me what I needed out of my trade in. Not much hassle, glad we went to look. in. Not much hassle, glad we went to look. More

by JOSHEELEE Verified Customer Verified Customer

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So for the service has been on time starting and finishing. They are patient with my fumbling to get out. finishing. They are patient with my fumbling to get out. More

by SALLYHALLSELL Verified Customer Verified Customer

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Very helpful, friendly, and knowledgeable. About the vehicle that we purchased. He was very fair about the trade in as well. About the vehicle that we purchased. He was very fair about the trade in as well. More

by tjclhkpowell Verified Customer Verified Customer

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Will return to see Micah and continue to do business with him. He will be my go to sales rep. him. He will be my go to sales rep. More

by mrpayce Verified Customer Verified Customer

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