Micah Rhodes | Page 3

They were very helpful in helping me and answering any questions I had Micah was very helpful and they all made me and my fiance feel like family and we appreciated that. The service was great everything questions I had Micah was very helpful and they all made me and my fiance feel like family and we appreciated that. The service was great everything was excellent there you guys are awesome!! More

by jarvispoindexter8 Verified Customer Verified Customer

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Micah was helpful, knowledgeable, took his time to answer all of my questions thoughtfully, and was incredibly patient with me, even though I could tell he was incredibly busy. After purchasing, he went abov all of my questions thoughtfully, and was incredibly patient with me, even though I could tell he was incredibly busy. After purchasing, he went above and beyond to activate my app and switch over my license plate. Great experience. More

by shawnhettinga Verified Customer Verified Customer

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Maleek was calm and Not overbearing when we needed time think he would check in but was not pushy think he would check in but was not pushy More

by JDMERGUIE Verified Customer Verified Customer

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Everything went just as Micah said and he was very helpful and respectful we will give them a chance on our next purchase helpful and respectful we will give them a chance on our next purchase More

by jimmywooley Verified Customer Verified Customer

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It is a rather large dealership with an even larger inventory. The lot can get a little crowded but the inventory selection is huge and has many of the different models. The interior is clean and setup inventory. The lot can get a little crowded but the inventory selection is huge and has many of the different models. The interior is clean and setup is convenient for the customers. I personally like the glass rooms but they do make privacy tough. More

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I purchased my vehicle from this dealership a year and a half ago, and since then, I have made it my go-to place for all my service needs. Even though I pass by several other Kia dealerships that are much c half ago, and since then, I have made it my go-to place for all my service needs. Even though I pass by several other Kia dealerships that are much closer to my home, which is about 30 minutes away, I continue to choose this particular location. However, my recent experiences have led me to reevaluate that choice, and there are several reasons behind my dissatisfaction. Firstly, I have been disappointed with the lack of discounts applied to my service. On multiple occasions, I have had to remind the cashier about my eligibility for a military discount. Although sometimes I do see a small deduction on the final price, during my last visit, I was informed that the discount was already included. When I asked for clarification, the cashier insisted it was reflected in my receipt, but I was unable to identify any adjustment. Moreover, I faced issues regarding services that should have been covered under the manufacturer's warranty. Upon discussing an ongoing problem with my vehicle prior to an incident—where a loose piece of rubber on the highway caused front-end damage—the shop personnel acknowledged that the repair was indeed under warranty. However, they expressed concerns about whether the previous accident might have influenced the malfunction. Despite our discussion about the timing of the problem, they ultimately refused to carry out the necessary repairs, leaving me to foot the bill. During this same visit, I raised another concern regarding a malfunction in the heating system. The shop personnel informed me that I needed to have the system flushed before they could proceed with any heating service. They took my vehicle for a drive and confirmed that the heat dissipated into cool air when idling. Although they added coolant, the problem persisted: at temperatures of 73-75 degrees, it felt cool; at 76-80 degrees, it was comfortable; but at 81 degrees, it became uncomfortably hot. This was especially frustrating, considering that when I initially purchased the car, 73 degrees was perfectly comfortable for heating. Additionally, I noticed that the vehicle exhibited some play in the steering, prompting me to request a front-end alignment. Since my vehicle was only a year and a half old, I expected this service to be covered. Yet again, I found myself paying out of pocket. Approximately a month later, while addressing another issue, a mechanic drove my vehicle and noticed that the steering was still not right. He contacted me to bring it up, stating that he was the one who performed the alignment. Ultimately, the conclusion drawn by the technicians was that a bowling bag in my trunk was affecting the steering—presumably because it was shifting around. These examples represent just a fraction of the issues I have encountered. It’s particularly disheartening, given my commitment to traveling out of my way to receive service at this dealership, only to be met with such unsatisfactory treatment. Based on these experiences, I have decided that I will not be returning. More

by phillyphill449 Verified Customer Verified Customer

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Mikah was excellent to work with. He was knowledgeable and helpful and took time to make sure we were satisfied and happy. He was knowledgeable and helpful and took time to make sure we were satisfied and happy. More

by ASHLEYDAVIDMOORE Verified Customer Verified Customer

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Excellent service from the time I walked in the front door until I left with my new Kia soltas. door until I left with my new Kia soltas. More

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Micah and Alicia were great to work with and helped us out and got us what we wanted out and got us what we wanted More

by HOLLY Verified Customer Verified Customer

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Excellent everything was perfect and the dealer was honest and got me what I needed honest and got me what I needed More

by TOMMIEGEANSMITHJR1 Verified Customer Verified Customer

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