Michael Badawi | Page 7

Awesome to work with Michael made sure I got into a car right away and worked with me! They were awesome. I would recommend Motorcars to anyone who is in the process of lo Michael made sure I got into a car right away and worked with me! They were awesome. I would recommend Motorcars to anyone who is in the process of looking for a car. More

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It was fast and easy Michael was very knowledgeable and helpful. I had a tire blow out the day after a purchased a car and he replaced that tire and an additional tire, fr Michael was very knowledgeable and helpful. I had a tire blow out the day after a purchased a car and he replaced that tire and an additional tire, free of charge. More

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Surreal First, if anyone has a negative review towards Motorcars, they're most likely negative as xxxx from the jump. Motorcars is THE PLACE you want to go wh First, if anyone has a negative review towards Motorcars, they're most likely negative as xxxx from the jump. Motorcars is THE PLACE you want to go when purchasing and/or servicing your vehicle. Go there first before you go to one of these ridiculous dealerships that want your newborn children for an ugly xxx minivan. Motorcars owns their fleet so options for financing are pretty limitless. I purchased my 11' Ford Flex in June 2018 and even with poor credit, I got 2 hits from financing companies willing to work with me. This is after visiting 4 or more other dealerships and trying to secure financing on my own. Motorcars sales folks are from what I see, the best. There's no good cop/bad cop routine from the division of sales, finance and service you get an other places. They all work together across departments, no division. Simone should win an award, seriously! This girl has skills and most importantly, genuinely cares about your experience and how your handled. Simone listened to my needs, proposed options to meet them and closed the deal without me feeling took. She has pretty much held my hand through every step from purchase to servicing my vehicle. She gets after people and her team about meeting her customers needs. Hi Simone :) Motorcars on the service side is spectacular. I do a lot of driving, so I've been back for at least 3 oil changes (which come with free wheel alignment checks) and some minor repairs. Motorlube is excellent, in and out quick without breaking your wallet. Jack is great, straight to the point, evaluates your needs and quickly has an action plan and schedule on when you'll be good to go. Recently I worked with Bryan Scribner, a new hire, who is a great addition. My Flex needed repairs before an important family event and he busted xxx to make sure I wasn't without my vehicle. He stayed on top of the parts supplier for a quick turnaround, he kept me in the loop each day on progress and even provided his personal cell number with an offer to call him anytime if I had questions. Motorcars is a family. Trust me... You go in there and get to know the people and they are close as you can get in a work environment. They fly around getting xxxx done and work together to get it done right. Everyone communicates effectively and knows what they're talking about. I'm greeted like I'm family. The facility is modern, gorgeous and well kept. Don't be scared to sit comfortably, have some coffee or water, and depending on the day you may be able to get some Coney dogs. The owner is a work horse that cares deeply about how his business is ran. They go above and beyond for their customers. Even if it's me asking Crystal's crazy self to give me a ride to work while my car sits. Motorcars is the blueprint for how car sales should be done. Based on my experience thus far, I can't see me going anywhere else for purchasing or service. So to all of you that I've worked with; Simone, Mike, Crystal, Jack, Bryan and any others I've missed - Big Thanks! Let the haters do their job and hate. You got nothing but love from me. More

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Great service! Over all my experience with Motorcars was great. They were very accommodating, the car I was wanting in Lansing was actually at their other location i Over all my experience with Motorcars was great. They were very accommodating, the car I was wanting in Lansing was actually at their other location in Kalamazoo. It was not a big deal I should have called first however, Motorcars has transported my car in just a few hours. The body was clean and the interior was nice. I really don’t have any complaints. More

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Would definitely recommend! Answered all of my questions and concerns right away. Helpful throughout the whole process! Love Motorcars of Lansing and will most definitely recomme Answered all of my questions and concerns right away. Helpful throughout the whole process! Love Motorcars of Lansing and will most definitely recommend them to family/friends! More

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Best Dealer new or used They helped me get into a great suv and because of my job situation they made sure the car was in great working condition before I drove it off the lo They helped me get into a great suv and because of my job situation they made sure the car was in great working condition before I drove it off the lot. More

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Best dealership in the world!!! Motor cars is great and always ready to go the extra yard! They searched long and Hard and found the truck no one else could find me anywhere. I love Motor cars is great and always ready to go the extra yard! They searched long and Hard and found the truck no one else could find me anywhere. I love motor cars and wouldn’t buy a car anywhere else!! More

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WOW EXperience! My experience with Michael, the General Manager, was great. He responded promptly to my inquiry and was transparent about the condition of the XTS I My experience with Michael, the General Manager, was great. He responded promptly to my inquiry and was transparent about the condition of the XTS I wanted. My schedule is hectic; I appreciated his willingness to work around my schedule with a professional demeanor. By the way, I’m enjoying my new, used car! More

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Excellent service!! Sales ppl patient and nice would reccommend to everyone! Owner john was awesome, along with the rest of the staff! Most helpful dealer ive ever been t Sales ppl patient and nice would reccommend to everyone! Owner john was awesome, along with the rest of the staff! Most helpful dealer ive ever been to, no pressure! More

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Overall Positive dispite a few issues with the car. I’ll start with the bad first. I had to wait an hour and a half after arriving to do a test drive I had scheduled. A week after purchasing the car the I’ll start with the bad first. I had to wait an hour and a half after arriving to do a test drive I had scheduled. A week after purchasing the car the transmission blew up. (Not there fault just unlucky) After purchasing the car I had my mechanic inspect and he found <10% pads remaining on front brakes. A couple of broken items on the interior that were not disclosed before purchase. Basically, I think they had gotten the car a day before I arrived to test drive. Maybe they shouldn’t post online until all inspections have been complete. Now onto the good. I gave them 4 stars above because they corrected every one of the cons above at no cost to me (other then having to drive to Lansing). I don’t think they were legally obligated to do this because the car was sold as is. I respect them for this and think that I would buy another car from them (as long as it had been fully inspected :)) Everyone we met was friendly and made our car buying experience as unstresfful as possible. More

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