Michael Ball
Michael Ball at Ed Martin Toyota

Michael Ball | Page 20

Toyota Certified Sales Consultant

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

Contact Me
4.9
348 Reviews

Thank you for visiting my profile. I have been affiliated with car business in some capacity for about 9 years.

Dealership Experience

6 yrs, 3 mos

Industry Experience

15 yrs, 3 mos

Languages Spoken

English English

4.9

348 Reviews

Write a Review

348 Reviews of Michael Ball

August 22, 2022

Dealership Rating
Employee Rating

Michael Ball was an extremely helpful and kind salesman. He went beyond my expectation and answered every question I had. It was a joy working with him. More

by Maryanne Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin

Aug 22, 2022

Ed Martin Toyota responded

Thank you so much, Maryanne! We truly appreciate your business and your wonderful review of Michael and our dealership. We look forward to working with you for many years to come.

August 16, 2022

Dealership Rating
Employee Rating

Do not tell you the truth about all the extra fees. Management could care less about being misrepresented information . It’s all about making money not customer service More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Sarjeant, Chris Seymour

Aug 16, 2022

Ed Martin Toyota responded

Debbie, your transaction of your 2009 Highlander yesterday was not a misrepresentation of information by Ed Martin Toyota. As we spoke about for 45 minutes today on the phone, your concerns of high APR; this was the only approval we had for financing. As you know, this was also the credit union you requested to use. Contrary to your accusation, we cannot/did not mark up the rate on this loan contract in any way. Also, the $195 bank fee is the fee from the credit union-- not Ed Martin Toyota and the fee did not add any profit margin to the deal. We spoke about your concerns of non-safety-related items as well. It is very hard to find a perfect 213,000-mile vehicle from my experience. With that said, it costs 1/5th the price of a new vehicle, and thus it can (and likely will) have some sort of issues sooner or later. Reviewing the deal thoroughly, it appears you knew (by signing multiple AS-IS agreements) that the vehicle was sold AS-IS. The concerns you mentioned are in no way safety-related let alone large ticket items anyway. The only issue that I felt was valid was the issue of GAP insurance that you felt was forced upon you by Brock. I did apologize for that and offered to flat cancel it, but you did not take me up on that request. I was fully transparent with you that we made a small profit ($400) on the GAP contract, but please don’t misinterpret that as greed. We have payroll, taxes, rent, and utilities like any other company, and earning a profit is not something we feel guilty about. Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

Aug 17, 2022

Debbie responded

Won’t shop there again. Thanks but no thanks

August 07, 2022

Dealership Rating
Employee Rating

We already knew what we wanted, submitted an inquiry and were quickly contacted by Michael Ball. The process was straightforward and smooth, through financing process with Brock who got a better rate than m More

by PJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brock

Aug 07, 2022

Ed Martin Toyota responded

Thank you so much, PJ. We appreciate your business and your review of Michael and Brock. Enjoy your new Toyota!

July 29, 2022

Dealership Rating
Employee Rating

First Class operation over here. I got an amazing deal on my Tacoma! Michael Ball is everything you are looking for in a sales guy and Sam Martin got me an exceptional rate in finan More

by jakewilson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin

Jul 29, 2022

Ed Martin Toyota responded

Thank you so much, Jake! We appreciate your business and your wonderful review of our sales team. Enjoy your new Toyota Tacoma and have a great summer!

July 17, 2022

Dealership Rating
Employee Rating

This dealership is a great place to get a new or used car. I enjoyed my experience working with Micheal Ball. More

by krorwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Xavier Potter , Ashlyn Hogan

Jul 17, 2022

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your new vehicle purchase! We truly appreciate your business and your wonderful review of Michael and our dealership team. Enjoy your new vehicle, and have a wonderful summer!

June 12, 2022

Dealership Rating
Employee Rating

Michael made the buying process simple and straight forward with no pressure on my end. It was a great first time dealership experience. More

by sa9023
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin

Jun 12, 2022

Ed Martin Toyota responded

Thank you so much for choosing Ed Martin Toyota for your vehicle purchase! We truly appreciate your business and your wonderful review of Michael and our dealership team!

May 28, 2022

Dealership Rating
Employee Rating

I would definitely recommend going through Michael Ball! He got me taken care of and it was a very easy process! More

by holsopplekevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Sarjeant

May 28, 2022

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your new vehicle, Kevin! We truly appreciate your business and your wonderful review of Michael and our dealership. Welcome to the Ed Martin family!

May 25, 2022

Dealership Rating
Employee Rating

Easy transaction, good service. Had to wait 5 weeks for the car, but that is how it is these days everywhere. Love the car! More

by leeabernathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Ed Martin Toyota responded

Thank you so much for your business! We are so happy you are loving your new car. Welcome to the Ed Martin Toyota family!

May 17, 2022

Dealership Rating
Employee Rating

My wife and I really liked Chris and Sam Martin. They made buying a car relaxing and enjoyable. So far, Chris has done all the follow up that he promised. More

by mike_gustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Evans, Sam Martin

May 17, 2022

Ed Martin Toyota responded

Thank you so much for your business and your wonderful review of our dealership team, Mike! We look forward to working with you and your wife again!

May 07, 2022

Dealership Rating
Employee Rating

I highly recommend Ed Martin Toyota in Noblesville, IN. What made my experience OUTSTANDING was the professionalism of the staff especially Michael Ball, Sales Consultant. From the time he took my initia More

by JFogelsong
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Conn

May 07, 2022

Ed Martin Toyota responded

Thank you for your continued business and your wonderful review of Michael and our dealership team. We look forward to working with you for many years to come, enjoy your beautiful Avalon Hybrid!

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