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Michael Ball

Overview Reviews (346) Inventory (221)

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Michael Ball

Michael Ball | Page 19

Toyota Certified Sales Consultant

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

Thank you for visiting my profile. I have been affiliated with car business in some capacity for about 9 years.

Contact Me

4.9

346 Reviews

Thank you for visiting my profile. I have been affiliated with car business in some capacity for about 9 years.

Overview Reviews (346) Inventory (221)

Dealership Experience

6 yrs, 3 mos

Industry Experience

15 yrs, 3 mos

Languages Spoken

English

4.9

346 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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346 Reviews of Michael Ball

December 23, 2022

Dealership Rating

Employee Rating

Straightforward and understandable explanations of all aspects of the car, it's features, and the purchase process. aspects of the car, it's features, and the purchase process. More

by doug.wray

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Patterson

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Dec 23, 2022 -

Ed Martin Toyota responded

Thank you so much for your business and your review of our team, Doug! Enjoy your beautiful new Toyota!

December 18, 2022

Dealership Rating

Employee Rating

The team was professional, personable, easy to work with and made the entire process from selection to financing a breeze. Matt, Michael, and Eric were excellent and I would highly recommend them and Ed Ma and made the entire process from selection to financing a breeze. Matt, Michael, and Eric were excellent and I would highly recommend them and Ed Martin Toyota. The Highlander is great too! Thanks! Julie More

by Julie

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Sarjeant , Matt Patterson, Eric Sarjeant

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Dec 18, 2022 -

Ed Martin Toyota responded

Thank you so much, Julie! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your new Toyota!

December 15, 2022

Dealership Rating

Employee Rating

The customer service at ED MARTIAN is the best I have ever had from the sales team to Finance. ever had from the sales team to Finance. More

by D72iggy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Patterson

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Dec 15, 2022 -

Ed Martin Toyota responded

Thank you so much! We genuinely appreciate you choosing Ed Martin Toyota for your Toyota vehicle purchase!

November 09, 2022

Dealership Rating

Employee Rating

Just amazing. Bought online for the first time. Was scared but Micael Ball was honest and sent me videos of my vehicle. Just an amazing experience. Bought online for the first time. Was scared but Micael Ball was honest and sent me videos of my vehicle. Just an amazing experience. More

by April Huffman

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephany Cisneros, Irvin

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Nov 09, 2022 -

Ed Martin Toyota responded

Thank you so much, April! We appreciate your business and your wonderful review of Michael and our dealership. Enjoy your beautiful vehicle!

November 03, 2022

Dealership Rating

Employee Rating

Very good experience. Michael kept me up to date and made the transaction very easy. Michael kept me up to date and made the transaction very easy. More

by jim

Recommend Dealer

Yes

Other Employees Tagged: Sam Martin

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Nov 03, 2022 -

Ed Martin Toyota responded

Thank you so much, Jim! We truly appreciate your business and your wonderful review of Michael. Enjoy your beautiful new Toyota!

October 08, 2022

Dealership Rating

Employee Rating

Seamless purchase and great price on my trade-in today @EMT. Thank you Michael Ball and Eric Sarjeant. Great dealership experience and great service dept. Also, should out to Sam Martin in finance!! @EMT. Thank you Michael Ball and Eric Sarjeant. Great dealership experience and great service dept. Also, should out to Sam Martin in finance!! More

by jpg2

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Mills, Eric Sarjeant , Sam Martin

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Oct 09, 2022 -

Ed Martin Toyota responded

Thank you so much! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your new Toyota, and welcome to the Ed Martin family!

September 05, 2022

Dealership Rating

Employee Rating

Michael was great to work with. Sent me an intro video of the vehicle before I got up there. No issues, quick, efficient, will go back for my next vehicle. Sent me an intro video of the vehicle before I got up there. No issues, quick, efficient, will go back for my next vehicle. More

by sertich

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 05, 2022 -

Ed Martin Toyota responded

Thank you so much! We truly appreciate your business and your wonderful review of Michael. Enjoy your beautiful Ram truck!

August 27, 2022

Dealership Rating

Employee Rating

Michael Ball and Jay helped me a great deal find what I was looking with no pressure was looking with no pressure More

by Ryan A

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jay Bechara, Xavier Potter

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Aug 27, 2022 -

Ed Martin Toyota responded

Thank you so much, Ryan! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your beautiful Toyota!

Aug 27, 2022 -

Ryan A responded

Thank you

August 22, 2022

Dealership Rating

Employee Rating

Michael Ball was an extremely helpful and kind salesman. He went beyond my expectation and answered every question I had. It was a joy working with him. He went beyond my expectation and answered every question I had. It was a joy working with him. More

by Maryanne Williams

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Martin

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Aug 22, 2022 -

Ed Martin Toyota responded

Thank you so much, Maryanne! We truly appreciate your business and your wonderful review of Michael and our dealership. We look forward to working with you for many years to come.

August 16, 2022

Dealership Rating

Employee Rating

Do not tell you the truth about all the extra fees. Management could care less about being misrepresented information . It’s all about making money not customer service Management could care less about being misrepresented information . It’s all about making money not customer service More

by Debbie

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Eric Sarjeant, Chris Seymour

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Aug 16, 2022 -

Ed Martin Toyota responded

Debbie, your transaction of your 2009 Highlander yesterday was not a misrepresentation of information by Ed Martin Toyota. As we spoke about for 45 minutes today on the phone, your concerns of high APR; this was the only approval we had for financing. As you know, this was also the credit union you requested to use. Contrary to your accusation, we cannot/did not mark up the rate on this loan contract in any way. Also, the $195 bank fee is the fee from the credit union-- not Ed Martin Toyota and the fee did not add any profit margin to the deal. We spoke about your concerns of non-safety-related items as well. It is very hard to find a perfect 213,000-mile vehicle from my experience. With that said, it costs 1/5th the price of a new vehicle, and thus it can (and likely will) have some sort of issues sooner or later. Reviewing the deal thoroughly, it appears you knew (by signing multiple AS-IS agreements) that the vehicle was sold AS-IS. The concerns you mentioned are in no way safety-related let alone large ticket items anyway. The only issue that I felt was valid was the issue of GAP insurance that you felt was forced upon you by Brock. I did apologize for that and offered to flat cancel it, but you did not take me up on that request. I was fully transparent with you that we made a small profit ($400) on the GAP contract, but please don’t misinterpret that as greed. We have payroll, taxes, rent, and utilities like any other company, and earning a profit is not something we feel guilty about. Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

Aug 17, 2022 -

Debbie responded

Won’t shop there again. Thanks but no thanks

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