Michael Brown
Michael Brown at Seguin Chevrolet

Michael Brown | Page 2

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

Contact Me
4.8
90 Reviews

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

4.8

90 Reviews

Write a Review

90 Reviews of Michael Brown

May 15, 2026

Dealership Rating
Employee Rating

Michael always does his best to make sure I have a loaner vehicle when needed and gets my issues resolved as quickly as possible. He is great at keeping me updated and replying to my messages. Best service I More

by leliee0326
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

May 18, 2026

Seguin Chevrolet responded

Thank you, Leliee, for the great review! I’m glad Michael continues to take great care of you by keeping you updated, responding quickly, and helping make sure you have a loaner vehicle when needed. It means a lot to hear this has been the best dealership service experience you’ve had. We truly appreciate your support. - Jeremy Sims, General Manager

May 12, 2026

Dealership Rating
Employee Rating

Professional, courteous. Waiting area and lobby always clean and decorated. Everything was explained and priced before they began maintenance. They answered all my questions More

by NBMDCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard, Diana Magana

May 13, 2026

Seguin Chevrolet responded

Thank you for the thoughtful review! I’m glad our team was professional and courteous, and that you felt informed throughout the process. It’s great to hear the cleanliness of the waiting area and lobby stood out as well. We appreciate you trusting us with your vehicle and taking the time to share your experience. - Jeremy Sims, General Manager

April 29, 2026

Dealership Rating
Employee Rating

Always friendly service on my 2022 Silverado. Top notch people working there from the service, sales, and receptionist. More

by CHESTERTREES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

May 01, 2026

Seguin Chevrolet responded

Thank you for the great review! I’m glad you continue to receive friendly service on your Silverado and that our team across service, sales, and reception has made a strong impression. We appreciate your continued trust in Seguin Chevrolet. - Jeremy Sims, General Manager

April 08, 2026

Dealership Rating
Employee Rating

Everything went smooth. Appointment and oil change service. Only issue was when a part was ordered for my vehicle I was never notified . More

by justin.heiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

Apr 13, 2026

Seguin Chevrolet responded

Thank you for the review, Justin. I’m glad your appointment and oil change went smoothly, but I’m sorry you weren’t notified about the part that was ordered. That’s something we should be better about, and I appreciate you pointing it out. - Jeremy Sims, General Manager

April 07, 2026

Dealership Rating
Employee Rating

Good service friendly smile Good feed back in when my part was gonna be in More

by jwallace10
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Apr 07, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad you received good service, a friendly experience, and clear updates on when your part would arrive. We appreciate you sharing your feedback. - Jeremy Sims, General Manager

April 06, 2026

Dealership Rating
Employee Rating

I have responded to this query several times. My answer remains the same Michael is great More

by MIKEMIKELEVYAUSTIN
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Apr 07, 2026

Seguin Chevrolet responded

Thank you, Mike! We appreciate you taking the time to respond and for consistently recognizing Michael. We’re glad he continues to take great care of you. - Jeremy Sims, General Manager

April 06, 2026

Dealership Rating
Employee Rating

When scheduling the drop off did not have a problem with it. The service for problem was find and repair was good. Then when they drop off the vehicle at my job place was great. More

by llkotara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad scheduling was easy, the repair was handled well, and that the drop-off at your workplace made things even more convenient. We appreciate you sharing your experience. - Jeremy Sims, General Manager

April 03, 2026

Dealership Rating
Employee Rating

Seguin Chevrolet staff represents the values of it ownership. Wonderful people I am very grateful customer More

by MIKEMIKELEVYAUSTIN
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Apr 06, 2026

Seguin Chevrolet responded

Thank you, Mike! I really appreciate your kind words about our team and what we represent. It means a lot to have your support, and we’re grateful to have you as a customer. - Jeremy Sims, General Manager

April 01, 2026

Dealership Rating
Employee Rating

We took our vehicle in to get a recall fixed in it. It was a very productive service. The place was packed with people getting their vehicles serviced but, even though they were busy we were impressed More

by jarrepillado51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad we were able to take care of your recall quickly, even with how busy things were. It’s great to hear you didn’t have to go elsewhere and that the experience was a positive one. We appreciate you choosing Seguin Chevrolet. - Jeremy Sims, General Manager

March 20, 2026

Dealership Rating
Employee Rating

Only problem was the puck hole system for the fifth wheel hitch was out of line. My hitch did not fit although there were no change in the hole line up from my trade in to what I bought. I had to cancel a More

by rpkal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Seguin Chevrolet responded

Thank you for bringing this to our attention. I’m sorry for the inconvenience this caused, especially with your RV trip being affected. I’m glad Dustin was able to step in and get the correct part ordered, but I understand that doesn’t make up for the frustration and time involved. We definitely want to make this right for you, so please reach out to me directly so we can look into this further and work toward a solution. - Jeremy Sims, General Manager

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