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Michael Brown
Michael Brown at Seguin Chevrolet

Michael Brown | Page 6

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

Contact Me
4.8
81 Reviews

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.8

81 Reviews

Write a Review

81 Reviews of Michael Brown

July 14, 2025

Dealership Rating
Employee Rating

Very pleased with service job well done all stars glad to get a follow up call More

by mitchell.amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey

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Jul 15, 2025

Seguin Chevrolet responded

Dear mitchell.amador, Thank you for the fantastic review! I’m glad to hear you were pleased with the service and appreciated the follow-up. We truly value your business and look forward to seeing you again. Sincerely, Jeremy Sims, General Manager

July 11, 2025

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Employee Rating

Excellent service. Got in earlier than my appointment which got me out sooner than expected More

by nickevola3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2025

Seguin Chevrolet responded

Dear nickevola3, Thank you for sharing your experience! I'm glad we were able to get you in early and out ahead of schedule. We appreciate your kind words and hope to welcome you back again soon. Sincerely, Jeremy Sims, General Manager

July 10, 2025

Dealership Rating
Employee Rating

Oil change and rotation. Very quick but did not reset oil life or put a sticker. More

by BUCKYKALINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey

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Jul 15, 2025

Seguin Chevrolet responded

Dear BUCKYKALINA, Thank you for your feedback and for bringing this to our attention. I’m glad the service was quick, but I apologize for the oversight in not resetting your oil life or placing a reminder sticker. We’ll use this as a reminder to our team to double-check every detail. We appreciate your business and hope to earn that fifth star on your next visit. Sincerely, Jeremy Sims, General Manager

July 09, 2025

Dealership Rating
Employee Rating

Michael Brown for the save! !! He is why I continue to service my vehicle here. More

by vmiranda1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey, Sam Hood

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Jul 15, 2025

Seguin Chevrolet responded

Dear vmiranda1224, Thank you for the fantastic review! We’re lucky to have Michael on our team, he truly goes above and beyond. We appreciate your continued trust in us and look forward to seeing you again next time. Sincerely, Jeremy Sims, General Manager

July 09, 2025

Dealership Rating
Employee Rating

Had the wrong telephone number the whole time so I was not getting any notifications More

by lauraagar28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Caffey

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Jul 15, 2025

Seguin Chevrolet responded

Dear lauraagar28, Thank you for bringing this to our attention. I sincerely apologize for the communication issue regarding your contact information. We understand how frustrating that can be, and we’re working to ensure this doesn’t happen again in the future. Sincerely, Jeremy Sims, General Manager

July 09, 2025

Dealership Rating
Employee Rating

Mr. Mike Brown was very professional. He also let me know everything that was wrong with my vehicle and was able to fix it with no problem. Mike let me know everything that was going on with the truck every More

by Nuxoll3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2025

Seguin Chevrolet responded

Dear Nuxoll3, Thank you for the great review! I'm glad to hear Mike provided such clear communication and professional service throughout your visit. We’re proud to have him on our team, and I’ll be sure to pass along your kind words. Sincerely, Jeremy Sims, General Manager

July 05, 2025

Dealership Rating
Employee Rating

It just takes too long for an oil change that you have an appointment for More

by virgiefrausto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey

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Jul 15, 2025

Seguin Chevrolet responded

Dear virgiefrausto, Thank you for your honest feedback and 5-star rating. We’re glad you chose us, but I understand your frustration with the wait time despite having an appointment. We’ll use your input to continue improving our service experience. Sincerely, Jeremy Sims, General Manager

July 04, 2025

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Employee Rating

Had me in and out in no time. My adviser was kind and explain everything to me. Will definitely make the drive to have my truck serviced here. More

by vsmartinez04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Viviana Cabello, Dre Lavin, Orlando Rios , Tim Caffey, Sam Hood, Jenn Tejada

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Jul 15, 2025

Seguin Chevrolet responded

Dear vsmartinez04, Thank you for the 5-star review! I'm glad to hear your visit was quick and informative. We truly appreciate you making the drive to have your truck serviced with us, it means a lot! Sincerely, Jeremy Sims, General Manager

July 03, 2025

Dealership Rating
Employee Rating

The whole staff worked hard to find the right truck in my price range. I'm very hard to please and didn't have any problems. More

by jodell7272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Wiatrek, Ramiro Castillo, Brian Lopez, Jose Ramirez

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July 03, 2025

Dealership Rating
Employee Rating

The service is great! Gracie is very helpful.. She takes care of my needs. Awesome More

by brian_lisa_jurek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey

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