Michael Butler | Page 3

This dealership has been the worst in my 40+ years of buying vehicles. From sales, to managers to the service center. They damaged my truck messing up the front and rear bumpers. They shorted the oil on buying vehicles. From sales, to managers to the service center. They damaged my truck messing up the front and rear bumpers. They shorted the oil on an oil change leaded to a low oil light shortly after an oil change, the management never returns calls or follows up on any promises they continue to make. All around a horrible business. More

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Didn’t have my car for 3 months my mom (the co signer) calls and threatens them with getting the law involved and suddenly the car they couldn’t get fixed is suddenly fixed WOW MAGIC and then we still had calls and threatens them with getting the law involved and suddenly the car they couldn’t get fixed is suddenly fixed WOW MAGIC and then we still had to wait 2 hours after they told us to come get it because they didn’t put parts back on. More

by Tylerriggs Verified Customer Verified Customer

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They lied to me about everything. They won’t return my calls. The said they would maintenance and detail. They didn’t. Tires were low and warning onscreen. Had to stop and air up. Cat They won’t return my calls. The said they would maintenance and detail. They didn’t. Tires were low and warning onscreen. Had to stop and air up. Cat or dog hair all over seats had to vacuum for 2 hours. Still not clean. Back passenger door makes noise. 3 recall notices don’t know if they were fixed. Way over charged me and didnt know I had to check Kelley Bluebiik before buying. Was going to recommend to my kids needing a car but will not recommend to anyone and am going to TikTok, X and Facebook telling everyone I can to not buy from them! More

by DONNAK135 Verified Customer Verified Customer

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They treat me like family and the was best trade in I've ever had at a dealership. Paula Palana 👍🏼was my sale person and she went out her way my SUV buying experience outstanding. This so much ever had at a dealership. Paula Palana 👍🏼was my sale person and she went out her way my SUV buying experience outstanding. This so much More

by ron200656 Verified Customer Verified Customer

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Very good and professional employees Best dealership I've ever dealt with Would recommend it to all i know ever dealt with Would recommend it to all i know More

by dflowers733 Verified Customer Verified Customer

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Was easy to work with. Answered questions in a timely manner. Too a long time for credit processing Answered questions in a timely manner. Too a long time for credit processing More

by pcottingham1 Verified Customer Verified Customer

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Friendly service, went above and beyond to take care of me. Quick, effective customer service. me. Quick, effective customer service. More

by j_campbell1323 Verified Customer Verified Customer

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Wonderful people, felt like family, not just a customer. Thank you Paula for the service you gave to me. Thank you Paula for the service you gave to me. More

by lilibethr63 Verified Customer Verified Customer

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It used to be good but disappointed with the service I received my last visit received my last visit More

by noelterry Verified Customer Verified Customer

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The dealer sold me a jeep they knew had hail damage. They all acted like they did not know about the damage and it was news to them. They commuted to pay for it with a signed “we owe”. Later the pad fel They all acted like they did not know about the damage and it was news to them. They commuted to pay for it with a signed “we owe”. Later the pad fell down when I opened the hood. This revealed they had done a horrible repair job if you call it that. Scratches dents etc. I had professional inspect it with special lights showing hail damage. Told me they would cover the repairs. My local Jeep Dealer body shop quoted over $1600 to replace because the aluminum hood could not be repaired. The manager of the Lawton dealership offered $600. They also accused my local dealership of marking up the quote. They eventually sent a $1000 check. $600 less than the quote. Once I figured out they had lied to me. I felt betrayed. We had traveled to OK for a funeral. We had rented an rv that broke down. We were stranded and they tried to advantage of us.the finance manage called me yelling at me about the survey. Told me I burned them. I told them, before I knew of the lies, that had given them all 10’s. One question about condition I answered honestly because the vehicle had dents on the hood. I asked him if he expected me to lie. We have also found there is more damage to the fenders they tried to repair. None of this was disclosed. More

by pilla5 Verified Customer Verified Customer

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