Michael Casey
Michael Casey at East Hills Chrysler Jeep Dodge Ram SRT
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Michael Casey | Page 4

Service Writer

East Hills Chrysler Jeep Dodge Ram SRT

2300 Northern Boulevard
Greenvale, NY 11548

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5.0
147 Reviews
5.0

147 Reviews

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147 Reviews of Michael Casey

November 29, 2020

Dealership Rating
Employee Rating

Mr. Casey was thorough and professional during my service visit to East Hills. I would never use anyone else to service my vehicle. Mike Casey is the best in the business. More

by Bobbin4applejax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

November 09, 2020

Dealership Rating
Employee Rating

Michael took good care of my routine maintenance services in a transparent and timely manner. The service technician also was nice enough to keep me updated on my vehicle. More

by pwa543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 09, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

October 20, 2020

Dealership Rating
Employee Rating

I got my car serviced here recently and they were very good and knowledgable. Michael was great at keeping me updated on my car and what was happening with my service. He even followed up after I picked u More

by kk09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Piansky

Oct 23, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

October 02, 2020

Dealership Rating
Employee Rating

I found Michael Casey to be professional at what he does as a Service Adviser and very pleasant in answering my questions to my satisfaction. Most importantly, he impressed me with his genuine care for his More

by Kathy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Michael. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 29, 2020

Dealership Rating
Employee Rating

Had excellent help from Mike Casey. He’s my go to guy, always is honest and helpful. Trust him with my wheels all the time. More

by ferbies77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 17, 2020

Dealership Rating
Employee Rating

Mike C always takes care of me when I come in for service. It has gotten to the point where I only deal with him when I call or go for service because in the 3 years that I have had my vehicle He has More

by ben.fox26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

Hi Ben and thank you for your kind words. We are very happy to hear that Mike was so attentive during your visit to our dealership! Thank you again and we look forward to working with you again in the future! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 15, 2020

Dealership Rating
Employee Rating

The service department at East Hills Chrysler Jeep are always very accommodating. The staff are friendly, professional and helpful. It’s a pleasure to come in for service. More

by Fred w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

Fred, thank you for your kind words. We feel our service department is what makes East Hills Chrysler Jeep Dodge special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

September 14, 2020

Dealership Rating
Employee Rating

WARNiNG don't buy a extended warranty they won't honor it I purchased a lifetime warranty when I went to use it they said I had no warranty they just kept my money I was ripped off More

by renegadehemi
Customer Service
Recommend Dealer
No
Sep 14, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Steve, We've been in business since 1975. One of the reasons we've remained is business is that we do not rip off customers. I realize you're upset about the warranty. The Warranty issuer sets the rules for keeping your warranty in an active status. They required you to have periodic inspections performed. Unfortunately, you did not have this done. Your warranty company cancelled your warranty, not East Hills. Please take up the matter with your warranty company. Please remove this review as we had nothing to do with this. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 31, 2020

Dealership Rating
Employee Rating

Mike Casey never fails me! He's professional, personable and efficient. I've dealt with other dealers in the past and not one compared to the quality I get with Mike at East Hills. More

by Teri27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 13, 2020

Dealership Rating
Employee Rating

Mike made my service visit hassle free. I told Mike the issues with the vehicle and brought it in immediately and had it out the same day. Highly recommend More

by Shecanoggets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rafael Campos

Aug 17, 2020

East Hills Chrysler Jeep Dodge Ram SRT responded

We cannot thank you enough for your wonderful review of East Hills Chrysler Jeep Dodge and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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