Michael Cleveland
Michael Cleveland at Lithia Toyota of Billings

Michael Cleveland | Page 5

Service Manager

Lithia Toyota of Billings

1532 Grand Ave
Billings, MT 59102

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59 Reviews
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59 Reviews

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59 Reviews of Michael Cleveland

June 07, 2017

Dealership Rating

35K checkup. They are always friendly and speedy. I've bought rwo trucks there. Great salesman (Jake), and Service, each and every time I visit ( every 5K). I will continue to upgrade through Lithia T More

by bmccurley57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Muir , Michael Duff, Anthony Gaffke, Jake Gruel, Chris Wheeler

Jun 08, 2017

Lithia Toyota of Billings responded

We appreciate you being such a loyal customer, thank you for choosing Lithia Toyota of Billings!

May 06, 2017

Dealership Rating
Employee Rating

Good experience Called, was able to set my appointment within my time frame, dropped it off, discussed the recall work, called when it was done, no waste of time More

by arff1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 08, 2017

Lithia Toyota of Billings responded

Thank you for the positive feedback, we look forward to working with you again!

April 07, 2017

Dealership Rating
Employee Rating

Good customer service friendly people I always go to Lithia Toyota because they get me in and out fast for Noyle change and they know me and they know my vehicle in this service is above More

by Billingshandyman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robert Muir , Jim at the service desk

March 09, 2017

Dealership Rating
Employee Rating

Great Service for Vehicle We needed to have a small recall matter addressed, as well as the 5,000 mile service check. We made an appointment online and got prompt confirmation More

by MSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 27, 2017

Dealership Rating
Employee Rating

Great service, great people I feel lucky to be a Toyota owner every time I get it serviced or parts replaced. This time I was there to have new speakers installed and I had the b More

by hqhanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Muir , Anthony Gaffke, Chris Wheeler

January 22, 2017

Dealership Rating

Poor service Took Camery in for three warrenty related issues. Service department compleyed servive for one issue and wanted to do extra nonwarrenty related work-$ More

by Camryowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 08, 2017

Lithia Toyota of Billings responded

Hello Camryowner I am sorry to hear about your experience. Our goal is to take care of our customers’ needs and provide quality service. I would like the opportunity to talk to you about your service at our dealership. Please feel free to contact me at your convenience so we can discuss your concern. Thank You Keith Deschane General Manager

January 21, 2017

Dealership Rating

Very grateful for great service! Prompt helpful honest courteous. I really appreciated the service. The service people responded to my need and explained the issues. They are trustwor More

by Grateful Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Wheeler

December 28, 2016

Dealership Rating
Employee Rating

Waiting area Very friendly and knowledgeable service staff. The oil change takes over an hour which seems a little long. I only have service done here so I have n More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 22, 2016

Dealership Rating
Employee Rating

Always great service They did a great job and finished everything in a timely manner. We had our car serviced and they replaced a tire that blew out. More

by Tracy Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 05, 2016

Dealership Rating

Good Work They were courteous and kind and finished the work in a timely fashion. They were able to work me in on short notice. The service people at the fron More

by krc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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