Michael Cleveland | Page 4
Service Manager
Lithia Toyota of Billings
1532 Grand Ave
Billings, MT 59102
59 Reviews
Write a Review59 Reviews of Michael Cleveland
June 06, 2018
Awesome dealership Awesome dealership! Great to work with and when you have an issue they go out of their way to fix it!!! I am very satisfied with Lithia Toyota! Awesome dealership! Great to work with and when you have an issue they go out of their way to fix it!!! I am very satisfied with Lithia Toyota! More
Other Employees Tagged: Keith Deschane, Clinton Shelton , Patrick O'Neill, Chris Wells
May 04, 2018
Roll out the red carpet! This our seventh Toyota that we have purchased through Lithia Toyota of Billings and beyond Toyota quality and reliability the primary reason we keep This our seventh Toyota that we have purchased through Lithia Toyota of Billings and beyond Toyota quality and reliability the primary reason we keep buying is the exemplary customer service and support! The entire staff from upper management, service management, counter people, service techs, etc... Everyone is awesome! Keep the great staff you have and I will always be a return customer! More
Other Employees Tagged: Robert Muir , Michael Duff, Jhevon McMillan, Josie Nelson, Sarah Smith, Jim - Service, Everyone!!!
April 24, 2018
Service Excellent service. Oil change and all other levels checked. Front desk very friendly and efficient. Will be back for my 60,00 check up. Great experien Excellent service. Oil change and all other levels checked. Front desk very friendly and efficient. Will be back for my 60,00 check up. Great experience. More
Other Employees Tagged: Jeff Cavazos, Chris Wheeler
April 19, 2018
Courteous, efficient, responsive service visit Appointment for Toyota Auto Care Plan oil change and 100 point courtesy check: service reps were very responsive, promptly checked my vehicle in for s Appointment for Toyota Auto Care Plan oil change and 100 point courtesy check: service reps were very responsive, promptly checked my vehicle in for service, the waiting area (lounge) is comfortable and relaxed with plenty of hot coffee, in having the Auto Care Plan the service reps checked my vehicle maintenance records & noted a tire rotation was due (which I had overlooked) and then performed that tire rotation above and beyond the oil change (thank you!), all in short order. The Service Department is efficient and well organized. More
Other Employees Tagged: Robert Muir, Clinton Shelton , Jeff Cavazos, Don Speck, Jim Harmon
March 09, 2018
Quick and Easy! Quick and easy service. All the people in service are friendly and quick to take care of you. They took care of a Recall inspection as well. Quick and easy service. All the people in service are friendly and quick to take care of you. They took care of a Recall inspection as well. More
Other Employees Tagged: Robert Muir , Jim Harmon
February 01, 2018
Repeat Lithia Toyota customer We keep coming back because of the great treatment and service we receive! We will keep coming back! We like the Toyota trucks and how they hold value We keep coming back because of the great treatment and service we receive! We will keep coming back! We like the Toyota trucks and how they hold value! More
Other Employees Tagged: Richard Nickels, Patrick O'Neill, Jim in service
August 15, 2017
Years of premium service Thanks to Kevin, Jim, Craig, Paul, Mike, Bonnie, and Ryan for years of excellent premium service of many of our Toyota vehicles. Every time we have se Thanks to Kevin, Jim, Craig, Paul, Mike, Bonnie, and Ryan for years of excellent premium service of many of our Toyota vehicles. Every time we have service we are treated and greeted like family when we arrive at the door. Thanks for all that you do and have done for our family to keep our rigs running safely and smoothly. You are our Team Toyota!! The Bentons Red Lodge More
Other Employees Tagged: Ryan Holly , Bonnie Craig, Kevin Good, Jim Harmon, Craig and Paul
July 30, 2017
45m service appointment My service was finished ahead of time. The work was excellent as usual. everyone involved was professional. I will always have my vehicles service at My service was finished ahead of time. The work was excellent as usual. everyone involved was professional. I will always have my vehicles service at Lithia Toyota. Thanks to everyone. More
Other Employees Tagged: Robert Muir , Kevin Good, Jim Harmon
July 13, 2017
Great service each and every time. Lithia took care of the recall on the bumper of our Tundera. Amazing service each time we visit. Service told us 4 hours and they finished 20 minute Lithia took care of the recall on the bumper of our Tundera. Amazing service each time we visit. Service told us 4 hours and they finished 20 minutes early. Thanks guys. More
June 08, 2017
Great I arrived over a hour before my appointment. I live approximately 25 miles out of town. The Service Manager told me that he probably couldn't get to m I arrived over a hour before my appointment. I live approximately 25 miles out of town. The Service Manager told me that he probably couldn't get to me before my appointment time but as I was waiting he delivered my serviced car 19 minutes after my scheduled appointment. Thank you More
Other Employees Tagged: I didn't get the name.

